I have Fios Gigabit internet service. On our phones, the OOKLA speedtest results usually look like
Ping 11/12
Download: ~370 Mbps
Upload: ~200 Mbps

On my wife's laptop, it's usually around 100 up and 100 down, but on my laptop, I get faster upload speeds and much slower download speeds. It's coming in around 16 down and 130 up. I've uninstalled and reinstalled my network card and I'm getting the same results. I've searched the web and struck out. Any ideas?

Also, this may or may not be related, but I can't access my home router via my laptop. No problem logging into it from my phone.

Are the laptops comparable in spec?

Are you measuring from the same location in the room?

16mbps down is concerning though.

Mine is a little newer, but otherwise comparable. The results are similar in various locations when tried next to each other. It's strange.

Does your laptop have any firewalls, VPN, or other software that might be causing a bottleneck further down past the wifi?

Have you checked your router for funky port forwarding or QoS settings?

16mbps down makes me think that it's software throttling or a network bottleneck rather than a hardware problem.

And, I'm sure you've tried restarting your router and modem?

Ah ha! Your commend about software made sense. I had done everything I could think of hardware related so I just went in and disabled some services that were running and now my speed is 174 down, 113 up. Now I just need to go back and find the culprit.

ETA: Whatever it was, it was blocking my access to my router too because that is now working.

Glad that helped!

If you have an antivirus, I would start with that as the culprit. Some antiviruses now attempt to "intelligently" monitor network traffic, so the software is literally looking at every packet coming and going.

I'd also check with auto-updates. It could be that an auto update is maxing out the network bandwidth (either with legit download, or stuck in a loop) and only leaving a little bandwidth left for the speedtest to run.

Back in the day, I had a problem where Google Drive would use 99% of my bandwidth while it synced of files.

quote:

Originally posted by Aeteocles:
Glad that helped!

If you have an antivirus, I would start with that as the culprit. Some antiviruses now attempt to "intelligently" monitor network traffic, so the software is literally looking at every packet coming and going.

I'd also check with auto-updates. It could be that an auto update is maxing out the network bandwidth (either with legit download, or stuck in a loop) and only leaving a little bandwidth left for the speedtest to run.

Back in the day, I had a problem where Google Drive would use 99% of my bandwidth while it synced of files.

Will do. Thanks!!!

within ookla, check another server, my isp speeds are usually the slowest compared to others in the area.

i'm on a 500/10 plan, this was the last ookla wi-fi check on i-phone 8+.

10/18/2020 12:11 PM
Ping ms 14
Download Mbps
566.14
Upload Mbps
9.83
Cox
Zona Wyyerd
Peoria, AZ