quote:

Originally posted by Micropterus:
I just got an e-mail back from the owner apologizing profusely and telling me an inexperienced employee accidentally sent the SA22 to another FFL instead of the Browning he was supposed to ship. He said the serial numbers were only a digit or two different. I own a few Brownings and I can tell you that is absolutely true - they can look very much the same. He said he has contacted the FFL that got my SA22 and asked for it to be shipped back.

And with that you got exactly nothing beyond another hollow promise. Why not require he provide you with shipper confirmation of the gun in route to your FFL, or a full refund, by Friday no later than 5pm EST? Put him on a strict timeline and make him act one way or the other.

It is interesting how different folks view things differently. I suppose it is entirely possible that the FFL you purchased from is a dirtbag out to screw you as many seem to think. It seems to me that it is also possible that it was a legit mistake and he is working to make it right. Personally, I’d start by figuring out my drop dead day to dispute the charge, give him a date a day or two before that, and let him know that I understand accidents happen and if he can get it resolved by the date given, no harm no foul. However, if it isn’t resolved to my satisfaction by then I’ll be disputing the charge and leaving detailed feedback explaining what happened. Life is short enough without assuming the worst of everyone.

quote:

Originally posted by Micropterus:
I won an auction on Gunbroker for a new Browning SA22 .22 rifle. Seller is an actual gun shop with pretty good feedback. I won the auction last Monday (3/15/21) and my FFL sent them their license on the following Wednesday. The seller advertises 2-4 day shipping. Well, I've gotten no updates from them and the status on Gunbroker is still showing "Waiting on FFL." I sent an e-mail yesterday and this morning asking for a status with no response. So I called them today. Turns out, they accidently pulled the rifle I won to fill someone else's order and sent it to the wrong FFL. They are now trying to get the rifle back from the FFL they shipped it to so they can send it to my FFL. They said they are hoping to have it back by the first half of next week.

How does this even happen? They sent the rifle to a different FFL to fill a different order? Good luck getting the rifle back.

Geez, what a cluster fuck.

Where I come from that's now called a USED rifle. and sold at a discount when compared to a NEW rifle.

What I am gathering is that an employee accidentally pulled my SA22 to fill an order for a different Browning. The owner explained that the serial numbers were very similar and the employee simply made a mistake. To me, that's a plausible explanation. I have a few Brownings. Their S/Ns are like vehicle VIN numbers and a couple of mine look very much alike at first glance. So I think the mix up is possible.

He also told me he has been in contact with the FFL that got my rifle and trying to get it back.

HE DID OFFER ME A FULL REFUND immediately if I wanted one. I told him not right now. I will give it a few more days and see what happens and if he can't get it back, I'll request a refund which he said he would do. He did insist on refunding my shipping costs now.

I have his e-mails that admit he does not have the rifle I won at auction and that's powerful ammo if I have a problem getting my money back, which I don't think I will.

I had sent a couple of e-mails to the seller through Gun Broker and didn't get a response. Yesterday, I noticed a direct e-mail and phone were listed in the selling section and e-mailed that and got an immediate reply.

I want the rifle, obviously too much. I did overpay a bit for it. I'll give it a little more time. I may never see the gun. But I'll give it until Wednesday. That will be 2 weeks and 2 days after I paid for it and 2 weeks after he got my dealer's FFL. If I don't have resolution by then, I'll ask for a refund.

On another note, your profile photo is HUGE.

Time will tell...hopefully all works out for you, one way or another.

This is just another reason why I never consider that a person "won an auction". There are no medals or trophies for performing better than others. One person just decides to pay more money for a given item than all the other bidders.

quote:

Originally posted by Excam_Man:
On another note, your profile photo is HUGE.

There, I changed it. Happy? Now I'll be a middle aged black woman.

Everytime I try to link to a smaller avatar, I get a message saying "That image is not accessible." Weird, because all the other images are.

quote:

Originally posted by bigdeal:

quote:

Originally posted by Micropterus:
I just got an e-mail back from the owner apologizing profusely and telling me an inexperienced employee accidentally sent the SA22 to another FFL instead of the Browning he was supposed to ship. He said the serial numbers were only a digit or two different. I own a few Brownings and I can tell you that is absolutely true - they can look very much the same. He said he has contacted the FFL that got my SA22 and asked for it to be shipped back.

And with that you got exactly nothing beyond another hollow promise. Why not require he provide you with shipper confirmation of the gun in route to your FFL, or a full refund, by Friday no later than 5pm EST? Put him on a strict timeline and make him act one way or the other.

Are you serious? I see the other side of this as an FFL and what the seller is doing is reasonable at this point. Could the seller be jacking with him? Possibly but it's not likely. You are overreacting and quite honestly FFLS do not want to do business with people like you. You are unrealistic in your expectations but apparently you never make mistakes so you don't know how to react.

quote:

Originally posted by OttoSig:

quote:

Originally posted by Micropterus:
I won an auction on Gunbroker for a new Browning SA22 .22 rifle. Seller is an actual gun shop with pretty good feedback. I won the auction last Monday (3/15/21) and my FFL sent them their license on the following Wednesday. The seller advertises 2-4 day shipping. Well, I've gotten no updates from them and the status on Gunbroker is still showing "Waiting on FFL." I sent an e-mail yesterday and this morning asking for a status with no response. So I called them today. Turns out, they accidently pulled the rifle I won to fill someone else's order and sent it to the wrong FFL. They are now trying to get the rifle back from the FFL they shipped it to so they can send it to my FFL. They said they are hoping to have it back by the first half of next week.

How does this even happen? They sent the rifle to a different FFL to fill a different order? Good luck getting the rifle back.

Geez, what a cluster fuck.

Where I come from that's now called a USED rifle. and sold at a discount when compared to a NEW rifle.

So an FFL receiving it makes it used? So when the distributor who is an FFL received it makes it used? What about when the gun store owner receives it? Does that make it used? Apply your logic to cars or other things and it makes no sense. Your logic is not reality. Now, if it was transferred to an individual I would agree but an FFL logging it in does not make it used.

quote:

Originally posted by Micropterus:
What I am gathering is that an employee accidentally pulled my SA22 to fill an order for a different Browning. The owner explained that the serial numbers were very similar and the employee simply made a mistake. To me, that's a plausible explanation. I have a few Brownings. Their S/Ns are like vehicle VIN numbers and a couple of mine look very much alike at first glance. So I think the mix up is possible.

He also told me he has been in contact with the FFL that got my rifle and trying to get it back.

HE DID OFFER ME A FULL REFUND immediately if I wanted one.

Mistakes happen and it sounds like this guy is spending time (and money*) trying to make it right. (* I assume he's eating the cost of reshipping back to his facility.)

My sense is that this hinges on the receiving FFL doing what they've been asked to do (and of course, on their not having already disposed of a rifle sent to him by mistake) so here's hoping that happens promptly.

quote:

Originally posted by bigdeal:
Now repeat after me....."Please cancel this order and refund my money immediately. Thank you." As others have noted here, this GS is likely playing a game with you. Let them play it with someone else.

+1

quote:

Originally posted by joel9507:

quote:

Originally posted by Micropterus:
What I am gathering is that an employee accidentally pulled my SA22 to fill an order for a different Browning. The owner explained that the serial numbers were very similar and the employee simply made a mistake. To me, that's a plausible explanation. I have a few Brownings. Their S/Ns are like vehicle VIN numbers and a couple of mine look very much alike at first glance. So I think the mix up is possible.

He also told me he has been in contact with the FFL that got my rifle and trying to get it back.

HE DID OFFER ME A FULL REFUND immediately if I wanted one.

Mistakes happen and it sounds like this guy is spending time (and money*) trying to make it right. (* I assume he's eating the cost of reshipping back to his facility.)

My sense is that this hinges on the receiving FFL doing what they've been asked to do (and of course, on their not having already disposed of a rifle sent to him by mistake) so here's hoping that happens promptly.

That pretty much let the air out of that shady dealer balloon, doesn't it?

Sounds like the dealer has stepped up, admitted his fault and is offering solutions and resolution while working to do the right thing. Good on him AND on the OP for being patient and understanding. Some of the responses in this thread are absolutely childish. Ya'll never screwed up before?? Impatience, hot headedness, and bullying are not desirable character traits IMO...YMMV.

Good luck OP, sounds like your gonna come out OK.

quote:

Originally posted by bigdeal:

full refund, by Friday no later than 5pm EST

That would make it 6pm EDT.

Several years ago I purchased a P239 off GB that took over a month to get in hand. The guy had an FFL of some sort but was insisting he could ship it cheaper using Ship My Gun. On top of that my transfering FFL wasn't a member of SMG at the time so the seller wanted to ship it to another FFL. I told him no way...I decide who I use for transfers. I threatened to file complaints with any and every agency that would take one. He ended up shipping USPS himself and not including any paperwork. My FFL sent me a message asking if I had the guys phone number then a few minutes later he messaged back to not bother as he was going to let ATF deal with the idiot. Really strange deal but I eventually took possession of the pistol.

quote:

Originally posted by mrvmax:

quote:

Originally posted by OttoSig:

quote:

Originally posted by Micropterus:
I won an auction on Gunbroker for a new Browning SA22 .22 rifle. Seller is an actual gun shop with pretty good feedback. I won the auction last Monday (3/15/21) and my FFL sent them their license on the following Wednesday. The seller advertises 2-4 day shipping. Well, I've gotten no updates from them and the status on Gunbroker is still showing "Waiting on FFL." I sent an e-mail yesterday and this morning asking for a status with no response. So I called them today. Turns out, they accidently pulled the rifle I won to fill someone else's order and sent it to the wrong FFL. They are now trying to get the rifle back from the FFL they shipped it to so they can send it to my FFL. They said they are hoping to have it back by the first half of next week.

How does this even happen? They sent the rifle to a different FFL to fill a different order? Good luck getting the rifle back.

Geez, what a cluster fuck.

Where I come from that's now called a USED rifle. and sold at a discount when compared to a NEW rifle.

So an FFL receiving it makes it used? So when the distributor who is an FFL received it makes it used? What about when the gun store owner receives it? Does that make it used? Apply your logic to cars or other things and it makes no sense. Your logic is not reality. Now, if it was transferred to an individual I would agree but an FFL logging it in does not make it used.

Really? The Op spent a fare amount of time even trying to get in touch with this GS and still has nothing but a promise from someone he doesn't know and hasn't worked with before to make this right. I'm not playing games or working with people who don't have their stuff together any better than this. If you're selling online, you better have a solid process in place to fulfill orders and a better than 'I promise' error resolution process. The two FFL's I deal with would have made this right in short order, and would have bent over backwards to insure the customer was both kept in the loop and fully satisfied with their outcome. Hence the reason they never want for business. I'll neither make nor accept excuses for this level of incompetence at least, or unethical behavior at most when it comes to dealing with an FFL.

In my second to last e-mail to this guy, I floated the idea that if he is unable to get the gun back, perhaps he has another new Browning of some kind we substitute. He's apparently a big Browning dealer and his shop's website has all his staff pictured in front of a rack of Brownings. I want the SA22, but if he can't get it and I get my money back, I'll just spending it on another gun. So, I floated the idea that maybe we can discuss substituting a different gun and if it costs a little more I can deal with him directly over that. Just a thought. Maybe a T-Bolt. Or a new shotgun.

As someone else noted, the return really hinges on the FFL who erroneously received the rifle promptly responding and returning it. Right now, that is out of the control of both you and the FFL you purchased from, and you are dealing with two unknown entities. Hope it works out for you, but at this point, I'd take the refund and then look for another gun. After all, it's not like it's a one of a kind unicorn.

Sounds like the dealer is doing his best to make it right. I'd give him a little time.

So many people are so negative. Must be unpleasant to live that way.

Sounds to me like the guy is being responsive, helpful and working to resolve the issue.

Hope you get it worked out before the new tax laws take effect LOL