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Member |
Help!! I'm using the Outlook app for email on my PC. I have an issue I've never encountered before and don't know how to fix it. I'm trying to write a new email. Usually, one can type words, press return and move to a new line. Now, when I type words, when I press return, the cursor moves to a new line but all text above gets erased. I can't even use the mouse or up arrow to go up. It's like all lines above the return are locked. Any ideas? I don't think I did anything. I haven't been mucking with configuration or settings. Outlook was working one day and now it's not. I can edit text fine here on SF. Editing text is fine in Word. Seems limited to Outlook. "Wrong does not cease to be wrong because the majority share in it." L.Tolstoy "A government is just a body of people, usually, notably, ungoverned." Shepherd Book | ||
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Member |
Seems to be a widespread issue. We've had multiple users reporting the same at work. Luckily, we're on O365, so webmail has been a viable alternative. The Enemy's gate is down. | |||
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Political Cynic |
same thing is happening to an east coast colleague | |||
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| Member |
Oh really? Hmmm, maybe some patch sent out with a bug? Okay, maybe I'll sit tight and wait. Would love to hear what happened here and who fucked up. ETA: found another symptom. I can only view the first line for all old emails. Anything below the first line seems to be gone. I hope that's not a permanent thing. At least I can read full email via a web interface. "Wrong does not cease to be wrong because the majority share in it." L.Tolstoy "A government is just a body of people, usually, notably, ungoverned." Shepherd Book | |||
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| Muzzle flash aficionado  |
I use Outlook in MS Office365 and have not seen those symptoms. flashguy Texan by choice, not accident of birth | |||
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| Member |
This seems to be a global issue if you got updated today. If your version wasn't updated today (ie - if you're smart like I will be in the future and turn off auto updates), then you're probably okay. If you were updated today and you're not seeing issues, lucky. ETA: I'm using Office 2016 (not subscribed to the Office 365 shit). It's not clear if I get all the same releases of O365. I found the last rollback version for O365 but not sure if I can use it for O2016. Is there a log somewhere where I can look up the last version of Outlook before the patch today? If the fix takes more than a day, I'll wanna try to roll back to my last known good version. "Wrong does not cease to be wrong because the majority share in it." L.Tolstoy "A government is just a body of people, usually, notably, ungoverned." Shepherd Book | |||
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Member |
See if uninstalling the update works. MS released an update about 6-8 weeks ago, totally hosed everyone in my office when trying to print anything. It didn’t matter if you were trying to print something to PDF or to an actual printer. Blue screen, every time. This started out on a Monday and I remembered my laptop pulled updates when shutting down on the previous Friday. I uninstalled the update it pulled, restarted and all was well. That apparently affected a load of people as a quick search found numerous hits about it on several pages. I’ve had updates disabled since then and I’ll keep it like that for the foreseeable future. The laptop is only used for work anyway really. Anything else I do from another machine at home. Edited for your edit- Go to Security and Updates, try removing the most recent one, then restart with updates disabled. No idea if that’ll work for just Office as my issue was an actual OS snafu, but it’s worth a try. ___________________________ Not giving a damn since...whenever... | |||
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Caribou gorn |
Happened to me at the office late this afternoon. I assume it'll be fixed by the morning. I'm gonna vote for the funniest frog with the loudest croak on the highest log. | |||
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| I got a Million of 'em! |
Weird. I’m sitting in a hotel and was trying to reply to an email and assumed it was my tablet or something. Got so frustrated I finished it by phone. Glad to hear it’s not just me. | |||
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| Member |
https://www.itnews.com.au/news...bility-issues-564434 Link from an IT colleague The Enemy's gate is down. | |||
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| Member |
Have not tested, but got these instructions from the same IT guy:
The Enemy's gate is down. | |||
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| Member |
Thanks. I think I saw that. This seems to be specific to O365. Trying to figure out if this applies to Office 2016 (or which version does). I'm not subscribed to O365. "Wrong does not cease to be wrong because the majority share in it." L.Tolstoy "A government is just a body of people, usually, notably, ungoverned." Shepherd Book | |||
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| Member |
Just started happening to me. I replied to someone at 4pm CST & all was good. Now I cannot do a payroll for a client as I have a question & he does not answer the phone. __________________________________________________ If you can't dazzle them with brilliance, baffle them with bullshit! Sigs Owned - A Bunch | |||
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| Member |
All is OK now. This is crazy! __________________________________________________ If you can't dazzle them with brilliance, baffle them with bullshit! Sigs Owned - A Bunch | |||
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| Member |
Wow, this has got to hurt. Someone's getting fired for making MSFT say this.... Microsoft to fix Outlook bug that prevents viewing or creating email By Mayank Parmar -May 12, 20210 https://www.windowslatest.com/...g-or-creating-email/ Microsoft has confirmed the reports and it said that users are affected worldwide, and the official workaround is to use an alternate device, such as Android or iOS. "Wrong does not cease to be wrong because the majority share in it." L.Tolstoy "A government is just a body of people, usually, notably, ungoverned." Shepherd Book | |||
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Nullus Anxietas |
Whoa "America is at that awkward stage. It's too late to work within the system,,,, but too early to shoot the bastards." -- Claire Wolfe "If we let things terrify us, life will not be worth living." -- Seneca the Younger, Roman Stoic philosopher | |||
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Member |
I guess I'm confused with respect to the version of Outlook that's causing the problem(s). I'm running Outlook as part of Microsoft Office Home and Business 2010 and haven't had a problem at all. "If you’re a leader, you lead the way. Not just on the easy ones; you take the tough ones too…” – MAJ Richard D. Winters (1918-2011), E Company, 2nd Battalion, 506th Parachute Infantry Regiment, 101st Airborne "Woe to those who call evil good, and good evil... Therefore, as tongues of fire lick up straw and as dry grass sinks down in the flames, so their roots will decay and their flowers blow away like dust; for they have rejected the law of the Lord Almighty and spurned the word of the Holy One of Israel." - Isaiah 5:20,24 | |||
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Member |
Happened to me tonight! Rebooting corrected the problem for the moment. Expect a quick patch from MS to come out soon? Maybe Bill is erasing everything on Outlook because somewhere, deep in someone's files, there is an email from Bill to Epstein about hooking up with some teenage girls... | |||
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| Member |
We experienced similar problems this afternoon. After sending an email I opened it up and 99% of the text was not visible. But viewing the same email on my phone, iPhone, not Outlook, the email viewed perfectly. Bill Gullette | |||
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| Member |
I don’t understand how they can fuck up so badly. It’s not like a few people here and there. But lots of people around the world with various setups. I can just imagine how hilarious it must be in msft now where they are trying to debug this and trying to communicate across teams using email but it doesn’t work. Do now they are all frantically setting up gmail accounts so they can share info. Hahaha. "Wrong does not cease to be wrong because the majority share in it." L.Tolstoy "A government is just a body of people, usually, notably, ungoverned." Shepherd Book | |||
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