Fairly new and ignorant of Plex and NAS managment and following the Plex indexing issue thread, i noticed in my Plex web page that there is a new version available.

Backtracked to my Qnap NAS App Center and there was no notice of that update.

Wondering what to do next, wait for the App Center update suggestion or manually update using the downloaded package?

Have run into a similar problem with Chrome. My current version says Outdated but the Update button won’t do it automatically.
No sure if those linked packages are for my NAS or if i will make a mess by manually updating.

What says the SF Experts Dept.?

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Did your NAS auto-update on the server and pass on the notice to the desktop browser.

Or could it be browser plug-in related.

I don't use Plex personally but from a basic IT viewpoint these would be my observation.

Using Plex on a Synology NAS and it doesn’t auto update Plex since it’s not a Synology app. Don’t know how Qnap works, but I always just update Plex manually. That works fine.

I don't use NAS w/plex, but plex is pretty solid on updates. My docker-hosted plex servers update automatically to the latest plex-pass builds & I haven't had anything wonky happen in years.
If you can manually install new version, I don't see an issue with doing that vs waiting for QNAP to update their repository. I doubt it's their highest priority...
You might google the plex version# + QNAP to see if there are any bugs that have been showstoppers, but

Normally i follow my Qnap NAS App Center suggested updates and allow them to install. It’s not done automatically but the NAS OS/App Center does the download unpack install for me.

Plex is one of the apps offered by Qnap but don’t remember updating it since i configured it.
Have done a manual unpack - install before (Kodi), will follow the same instructions.

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Just spitballing here as I am only somewhat familiar with Plex.

Is it possible that you are monitoring two different update notification services, one from the NAS provider, and one from the application (Plex)? If so, I'd speculate that the update referenced in the notification hasn't yet been integrated with the other (A Plex update that QNAP hasn't yet gotten around to rolling into their update stream). This may be because of necessary dependencies that QNAP wants to validate so the Plex update doesn't break other features of their system. Or maybe they aren't valuing whatever aspect of the software the update addresses? They would be getting the same application notifications you are getting, give them some time to investigate them internally before demanding a response.

The issue of stale dependencies that other software relies upon is one that most system managers have had to deal with at some point or the other. Software A depends on library 1.01, while the latest version of software B needs version 2.65 of the same library. So if you upgrade B, it stops working (or complains, and works marginally). If you upgrade the library in lockstep with B, you get B to work OK, but A stops working. This situation has led, more than anything else to the profusion of "container" technologies (and virtualization) so that applications can be isolated from each other's predilections.

This probably doesn't hel with determining how to proceeed. I'd suggest waiting until QNAP has issued a patch before doing an update, at lest you'd have some chance of vendor support if things go wrong, and some level of reassurance that they have done the necessary dependency adjustments to validate the update. Participation in a user support forum (vendor-specific, not SF) is your best bet for keeping up-to-date with stuff like this. It gets complicated when, for example, you have an OS, an enabling technology (Perl, Python, etc.), and an application built upon the previous. Each of these are (hopefully) being actively developed, with changes issued on different schedules with no guarantee that these changes are compatible. The alternative to this mess, of course, is that each component "rots" in terms of features and security vulnerabilities, and sooner rather than later you end up with a dangerously out-of-date system.

Makes a lot of sense and that is EXACTLY why i asked the Board Experts that might be familiar with this happening now and then.

Until now, i’ve been relying exclusively on Qnap NAS App Center notifications to tell me what and when update.

Only Kodi, no longer supported by Qnap isout of this personal policy. i must check on it by myself.

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quote:

Originally posted by 0-0:
Makes a lot of sense and that is EXACTLY why i asked the Board Experts that might be familiar with this happening now and then.

Until now, i’ve been relying exclusively on Qnap NAS App Center notifications to tell me what and when update.

Only Kodi, no longer supported by Qnap isout of this personal policy. i must check on it by myself.

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Watch those Kodi add-ons, every single one you install is subject to the same version skew issues as the OS+application combo.

Qnap is probably always going to be behind compared to the latest stable available release. Synology is the same way. I eventually manually download the update from Plex and install it on the Synology NAS and ignore any warnings it presents.

But if it's not broke, don't touch it unless you know of a new feature that the update might have that you want.

I update the Plex app/website on my iPad, PC, and Roku and my NAS's OS/firmware separately and manually, i.e., nothing is on auto-update.

Decades of experience has taught me that 'if it ain't broke, don't update it.'

I let anti-malware stuff update automatically; all other 'bug swaps' need my manual intervention.