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Firestone vs. Midas vs. NTB vs. ??? Login/Join 
Striker in waiting
Picture of BurtonRW
posted
Let’s say an SUV needs a set of pads & rotors installed now. Not next week when preferred aftermarket parts could be acquired, but now. So it’s going to be whatever a national franchise has off the shelf.

Assuming quality of techs and other variables are equal, who do we like best and why?

-Rob




I predict that there will be many suggestions and statements about the law made here, and some of them will be spectacularly wrong. - jhe888

A=A
 
Posts: 16345 | Location: Maryland, AA Co. | Registered: March 16, 2006Reply With QuoteReport This Post
Giftedly Outspoken
Picture of sigarms229
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They are all pretty much the same. I don't think their quality of parts is going to be different between them.

If trying to choose a spot to go ASAP, I'd google each local place and look at their reviews.



Sometimes, you gotta roll the hard six
 
Posts: 4648 | Location: SouthCentral PA | Registered: December 05, 1999Reply With QuoteReport This Post
His diet consists of black
coffee, and sarcasm.
Picture of egregore
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quote:
Assuming quality of techs and other variables are equal ...

You can't assume that. There can be both good and bad people irrespective of the name on the shingle. I have worked in two Midas franchises. One was a literal "mom-and-pop" operation with one shop in a small town, the other had multiple locations in a big city. The former was run above-board with employees and clients treated well, the latter a complete cluster fuck whom I couldn't book out of there fast enough. I'm not familiar with Firestone Auto Care Centers, but I imagine the same can be said for them.

This message has been edited. Last edited by: egregore,
 
Posts: 29588 | Location: Johnson City, TN | Registered: April 28, 2012Reply With QuoteReport This Post
Page late and a dollar short
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I’d prefer to be able to choose the manufacturer and grade of parts installed vs. a chain’s private label which are going to meet a minimum standard at the lowest acquisition cost for them.


-------------------------------------——————
————————--Ignorance is a powerful tool if applied at the right time, even, usually, surpassing knowledge(E.J.Potter, A.K.A. The Michigan Madman)
 
Posts: 8618 | Location: Livingston County Michigan USA | Registered: August 11, 2002Reply With QuoteReport This Post
אַרְיֵה
Picture of V-Tail
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I have used an independent shop for many years. If he needs parts that are not in stock, he picks up the phone and gets same day delivery from any of his distributors.

Local guy, the shop has been in business for decades, he took it over from his father. He's competent, honest, fair-priced, fan (and owner) of P229 / .357 SIG pistols, ex-Army, discounts for active duty or veterans, plasters the place with the right type of political posters ... what's not to like?



הרחפת שלי מלאה בצלופחים
 
Posts: 32004 | Location: Central Florida, Orlando area | Registered: January 03, 2010Reply With QuoteReport This Post
Member
Picture of 4MUL8R
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Could you purchase the OEM parts and have the shop with time to put them on now use them? Sometimes, you can ask the chain shop to purchase and install the OEM parts. My local Midas has a nearly instant delivery from the nearby GMC dealer for official GM parts, and of course at GM you choose if you want good better or best parts within the AC Delco line.


-------
Trying to simplify my life...
 
Posts: 5404 | Location: Commonwealth of Virginia | Registered: January 15, 2007Reply With QuoteReport This Post
Just because you can,
doesn't mean you should
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Not a hard job but as others have mentioned, it's all about using high quality parts.


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Avoid buying ChiCom/CCP products whenever possible.
 
Posts: 10157 | Location: NE GA | Registered: August 22, 2002Reply With QuoteReport This Post
Not really from Vienna
Picture of arfmel
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This question would probably be better answered by people who live and work near you. Individual examples of the shops you listed vary widely in quality and honesty.
 
Posts: 27361 | Location: SW of Hovey, Texas | Registered: January 30, 2007Reply With QuoteReport This Post
Do the next
right thing
Picture of bobtheelf
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Firestone can and often will get aftermarket parts from a local store that are better quality than what they typically stock.
 
Posts: 3695 | Location: Nashville | Registered: July 23, 2012Reply With QuoteReport This Post
Just for the
hell of it
Picture of comet24
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Brakes and rotors and easy. I know you posted what’s below but really the person butting them on matters most. Will he make sure the slid pins are good with no corrosion and grease them or just throw on pads and rotors on. Brakes or easy but there are a few steps that can make a difference down the road. Honestly probably a crap shot taking it to any of the major places.

quote:
Assuming quality of techs and other variables are equal, who do we like best and why?


_____________________________________

Because in the end, you won’t remember the time you spent working in the office or mowing your lawn. Climb that goddamn mountain. Jack Kerouac
 
Posts: 16532 | Registered: March 27, 2004Reply With QuoteReport This Post
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