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Picture of valkyrie1
posted
So I have a desktop, a Macbook pro and a Lenovo laptop all connected via wifi to a canon printer. Desktop(windows 10), Mac scans and print fine. When I try the Lenovo to print it shows printer off line. Power off and on the printer and the queue starts to print. Have checked settings,updates etc. I can ping the printer from the laptop. A little baffled on this one
 
Posts: 2384 | Location: Florida | Registered: March 01, 2012Reply With QuoteReport This Post
McNoob
Picture of xantom
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Uninstall current driver, install new driver.




"We've done four already, but now we're steady..."
 
Posts: 1889 | Location: MN | Registered: November 20, 2013Reply With QuoteReport This Post
quarter MOA visionary
Picture of smschulz
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I would look more into your networking configuration or double check your printer port settings.
Doubtful it is a driver issue.
 
Posts: 23531 | Location: Houston, TX | Registered: June 11, 2006Reply With QuoteReport This Post
Live long
and prosper
Picture of 0-0
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Power saving /wake up not detecting your print request?
Have you tried printing from the phone to see if it sees your printer online and available or not? You can possibly also check this using your router.

0-0


"OP is a troll" - Flashlightboy, 12/18/20
 
Posts: 12315 | Location: BsAs, Argentina | Registered: February 14, 2003Reply With QuoteReport This Post
Void Where Prohibited
Picture of WaterburyBob
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I had constant problems with wireless connectivity with a Brother Inkjet printer and then my current HP Laser printer.
Got tired of troubleshooting and installing drivers almost every time I wanted to print something and just said the hell with it and now only print using a USB connection.
I never have a problem that way.



"If Gun Control worked, Chicago would look like Mayberry, not Thunderdome" - Cam Edwards
 
Posts: 16777 | Location: Under the Boot of Tyranny in Connectistan | Registered: February 02, 2005Reply With QuoteReport This Post
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Picture of valkyrie1
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I can print from my iphone also. Had the same problem with a previous HP printer so Im leaning towards some kind of config issue on my Lenovo.
 
Posts: 2384 | Location: Florida | Registered: March 01, 2012Reply With QuoteReport This Post
Live long
and prosper
Picture of 0-0
posted Hide Post
Wire the Lenovo to the printer and start from there. Will it print wired?

Make sure the option to print to an off-line printer is not checked.
Lost hundreds of hours giving remote (voice) support only to find the user did not know about this property/feature/PITA.

0-0


"OP is a troll" - Flashlightboy, 12/18/20
 
Posts: 12315 | Location: BsAs, Argentina | Registered: February 14, 2003Reply With QuoteReport This Post
quarter MOA visionary
Picture of smschulz
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At lot of advice here, but what you need to do is to systematically make a single change and document the results.
 
Posts: 23531 | Location: Houston, TX | Registered: June 11, 2006Reply With QuoteReport This Post
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