It was an honest mistake, of course. It looked like hell, all blackened up and sitting in a box full of junk in the garage.

Anyway, I found one online and ordered it- not one of these Asian knockoffs you find on Amazon, but a US government contract example. I may never again need a canteen cup but it's basic kit.

The first place I tried to order from, the cart system kept giving me a weird error, so I called this place and ended up having a brief conversation with the rudest son of a bitch who's ever drooled on a telephone. I told him of the error I was receiving and he told me "That guy is not in today." I asked what he meant and he said "That guy is not in his cubbyhole today." Oh, that clears things up, thanks. Go back to sleep, idiot.

Yeah, you needed the "computer guy" to ask you, "did you try a different browser?" and "did you try rebooting?"

Holy moly! I just got through a two hour ordeal on the phone with two people who couldn't find a clue if it were chilled and inserted rectally.

By sheer luck I found a number for a department I hoped might be able to help and I was blessed by a fellow who knew his stuff AND saved me quite a few dollars.

Sorry you got the idiot on duty Para.

Well hell, if you would have just asked me - I would've be no help at all since I don't have one to send you and I don't know where order one online.


Rick

Sounds like the guy you spoke with should be lining up for my class on “how to use a broom”, soon.

When I call a business with an inquiry, I don't just launch into it. A brief exchange of pleasantries is in order. When I asked this guy how he was doing, he took a couple of extra seconds to say "fine" with an annoyance that said "Fuck you, I was sleeping."

He didn't bother to offer to take the order over the phone, or even tell me if such was possible. Quite frankly, his behavior was begging for a punch in the mouth, and I do think I really woke up this slug.

Yeah, I get it- use the website for orders. Yeah, it doesn't work, shit head.

I can look around in my piles of surplus and see if I have an extra lying around. If I do it is yours.

Military Depot up the street from me has them.

Thanks, one is already on the way.

I’ve had very good customer service over phone with Venture Surplus and Coleman’s Surplus. I always check with them first as a result.

Home Depot did this to me recently. Item "in stock" online, tried to order it but could not get through the checkout screen.

Called customer service, they tried and same issue. Sent me to another person, same issue again. Got a supervisor "Must be a glitch online, sorry" is all I got from them before being disconnected.

Cubbyhole?

quote:

Originally posted by P220 Smudge:
Cubbyhole?

It's a technical term.

quote:

Originally posted by architect:
Yeah, you needed the "computer guy" to ask you, "did you try a different browser?" and "did you try rebooting?"

You have worked with/for the government, haven't you?

We have a section here on SF just for this kind of rant…

https://sigforum.com/eve/forums/a/frm/f/230601935

;-)

Lowe's. She wanted a new Christmas tree. Found the one she liked and they did not have it in stock. Can you order it? Sure! Whoops, can't order it because we do not know when we will be getting another shipment. ???????

Home. Lowe's on line. Ordered. Delivered two days later.

RMD

Yes, that's the state of things in terms of initial phone contacts with customer service representatives these days. Lazy and incompetent. No motivation or desire to assist customers. Just say whatever you need to say to get that pesky customer off the phone.

Our home phone went out over the weekend and I tried to find AT&T's number for reporting it and spent probably 20 minutes on line and finally dialed a customer support number... when you google all you get it adds to sell you a wireless system or such... then with the number I called I spent 10 minutes in computer hell... the good news is it finally sent me to a real person, now this was some foreign lady but she was nice and actually could speak English... the only problem was 5 or 8 minutes in she needed my pin # for the account of which I did not have a clue... so we tried my favorite singer... which I guessed was Bob Dylan .... yes, I know he really can't sing... but it worked. Finally we got to the good part... they will send someone out.. .but the next available appointment is Friday (Tomorrow) 5 days to fix the phone... the 'good' news is I get a credit for the loss of the phone line... $16 yippie!

Para... I would have sent you a cup... I have a couple just sitting around.

I would like to know where you sourced this quality made canteen cup as most are junk.

Looks like they now have ones made of stainless steel:

https://www.amazon.com/Goetlan...a-557130545037&psc=1