Samsung Front Load Model# WF410ANW/XAA

The unit itself is level as can be. I can't get the thing to rock side to side or from any corner to corner whatsoever.

But pretty much every load except a very small load of like 10 baby garments the thing dances like crazy.

I am guessing the tub is out of whack some how.

The am seeing the 3 issues as possibilities:

The Spider Arm is broken

The Balance Ring is broken

The Shocks Absorbers are shot

Of course nothing mentions how one diagnoses the issue.

Any ideas???

Not sure about the front load but our top load Samsung had a recall because of something similar. Check their website, good luck.

quote:

Any ideas???

Put on some music, and have a party?

This may not be relevant to you but when these newer front loaders came out and we installed on in a new house one of my guys forgot to remove one of the shipping straps in the back that held the drum in place.
When we started it up to test it it shook so violently that it fell off the pedestal and we ended up buying a new replacement..

So is this a new machine??

Our Maytag used to dance with or without music until we bought some vibration isolators from Home Depot. These were about 4" square by 1 1/2" thick and were about $30 for a set of 4. Put them under both the washer and dryer and problem solved.
Mike

Sorry to be the bearer of bad news but that is pretty typical of a lot of front loaders. We bought a horse stall mat, a large rubber mat about 3" thick and cut it to fit under ours and they stay in place like they were glued to the floor.

quote:

Originally posted by smlsig:
This may not be relevant to you but when these newer front loaders came out and we installed on in a new house one of my guys forgot to remove one of the shipping straps in the back that held the drum in place.
When we started it up to test it it shook so violently that it fell off the pedestal and we ended up buying a new replacement..

So is this a new machine??

Nope almost 8 years old.

quote:

Originally posted by low8option:
Sorry to be the bearer of bad news but that is pretty typical of a lot of front loaders. We bought a horse stall mat, a large rubber mat about 3" thick and cut it to fit under ours and they stay in place like they were glued to the floor.

It is most certainly in internal tub issue and not a unit level/balance issue.

The thing is rock solid just sitting there. I can get on the top and it will not budge.

Once the tub is loaded and ir rolling on the high spin cycle it goes all out of whack.

I am guessing it is the shocks because it does not do it all the time.
I presume if the spider arm or balance ring were broken it would do it all the time the tub was spinning.
It only seems to happen when there is extra force being exerted, so I am thinking the shocks have lost their juice.

ApplianceBrad hasn’t posted since October — he okay?

quote:

Originally posted by Copefree:
ApplianceBrad hasn’t posted since October — he okay?

Yes he is. Posted on the book of faces a few days ago.

This may not be much help, but my neighbor had a similar problem with an LG. S spring in the bottom left corner popped off.

quote:

Originally posted by scsigs:
This may not be much help, but my neighbor had a similar problem with an LG. S spring in the bottom left corner popped off.

LGs use springs and Samsungs use shocks. Same idea I am leaning towards this being the issue.

$120 fix $30 each 2 in the front and 2 in the back. Not too terrible difficult to replace. Figure I'll give it a whirl.

quote:

Originally posted by bigeinkcmo:
We usually load our front loader pretty full as small loads can get off center. Curious if running it empty is a problem too. Also, maybe it's stable but not actually level enough to spin properly? Meaning have you put a level on it to see if it's really level, or just stable to the floor.

Sorry, not much else I can think of.

It only occurs during medium to heavy loads. Smaller loads or the empty load running a pure cycle does not seem to cause the issue.

The unit is level according to my bubble level.

I am guessing the shocks are bad since it will maintain balance with no or small load but as weight is added it goes off balance because the shocks are shot and can't compensate for the heavy load anymore.

Our front loader sounds like a jet taking off when it goes into a spin cycle. Been that way since day one.

I would check the shocks. If one of the 3 is blown, it will rock during a spin cycle. The washers are also "smart", bigger loads, more water. The extra weight really makes the rocking worse during agitation.

Our 15 year old front load Kenmore gave up the ghost in December, the tub shaft broke in the hub, for a short while it was a mild dance, eventually it went all out shake rattle n roll, the cost to fix it was more than the cost of a new Maytag.

So, new Maytags have been purchased and installed.

No more Dances with Clothes....

With Samsung and LG just stick to electronics.

Checked with our good friend Appliance Brad and he advised it was more likely the spider bracket that holds the tub.
He told me how to test it and pretty sure that is the case. Sent him a video to confirm.
But he suggested replacement as the fix it very time consuming.

Can’t afford a Speed Queen unfortunately and he said Maytag would be 2nd best and half the price. Of course our luck we were just given a 10 year old Bosch washer and dryer. Kept the dryer and sold the washer since it was a couple years older than this one and was having no issues.

i have 30yr old Kenmore top load washer and dryer still going strong i have done a few repairs over the years nothing major

We had one that shook like crazy for 3 or 4 years before we moved and bought a new set. For some reason the wife told me not to worry about fixing it