Recently Fronter installed fiber optic in our neighborhood so nw we have an option other than Comcast. (Cable not fiber) They're offering a pretty good deal to switch over. There will be a lot of PITA issues to work through like changing email addresses for all my accounts. But has anyone here changed over like this recently? I did see that Frontier is coming out of bankruptcy so that has me a bit concerned. I'd appreciate any advice before making the change. Currently we have internet, phone (land line ) and cable TV via Comcast. Frontier can replace all three.

Comcast has been trouble free for us for years but I’d switch in a minute to get a better upload speed. This 6Mbps up makes using the VPN aggravating.

I don’t use my ISP’s email for anything. My advice would be to grab a domain name and some cheap hosting and run your own emails.

quote:

Originally posted by mark123:
I don’t use my ISP’s email for anything. My advice would be to grab a domain name and some cheap hosting and run your own emails.

That is, undoubtedly the best way to go, but I think most non-technical people would find the steps involved, and attaining the required knowledge challenging. There are dozens of "independent" e-mail providers, many of them free that will ease dependency on one's ISP for this service. I use ProtonMail for this purpose because of their published privacy and security stance.

Man I don't know.
Maybe in your area Frontier will be good.

Here they are just the cobbled together dregs of all the crap the larger companies left behind when they dumped their wireline stuff for wireless.

We've been with Comcast for eleven years. We've always realized more bandwidth than our plan promised--regardless of the time of day or night I tested it, or the day of the week.

Very, very few service outages. What few there've been have never lasted more than about three hours.

CS has always been prompt and competent, but we've always been Business customers--which gets you much better CS.

Mind you: This is Comcast Business High-Speed Internet only. No TV. No phone. (Our TV is OTA + streaming services. Our phone service is via CallCentric and an Obi VoIP ATA.)

They haven't raised our rate in years and years.

So, even if we had another viable ISP (there's only the thing that calls itself "AT&T," and it's twisted-pair copper, only), I wouldn't be inclined to switch--regardless of price, bandwidth, or promises.

quote:

Originally posted by eyrich:
Man I don't know.
Maybe in your area Frontier will be good.

Here they are just the cobbled together dregs of all the crap the larger companies left behind when they dumped their wireline stuff for wireless.

This basically sums it up. Quality of service/support will be directly related to how long Frontier has been in control of the lines in your area, it will go down as frontier mismanages it.

I have fiber in my yard. I watched the contractor install it. I made them move the access box to the edge of my property rather than right in the middle of a planned driveway (my property is wonky & they guessed wrong - I had corn planted there at the time...).
Neither end of the fiber is hooked up. It's about a 1.5mi run, at least 3/4 of a mile from anything that MIGHT be connected to a network (they just ran that last year too, no clue if they hooked it up but I have my doubts).
I assume they got a grant to run fiber in rural areas. I'm sure that grant didn't specify they had to make it functional. I guess me & the other 3 houses on that run could have a kick ass LAN.

I switched from Frontier to Comcast. I was able to keep my frontier email address.

Can't say yet, ATT just installed fiber optics in our neighborhood, in doing so they neglected to connect 20 houses on the inside of the circle loop LOL, just left them off the order!

Had to come back and reinstall cables to get those homes connectivity access.

If the service echos the installer issues it's not going to be stable LOL

All in all if the price is right we'll look at switching off Spectrum...

quote:

Originally posted by snidera:

quote:

Originally posted by eyrich:
Man I don't know.
Maybe in your area Frontier will be good.

Here they are just the cobbled together dregs of all the crap the larger companies left behind when they dumped their wireline stuff for wireless.

This basically sums it up.

That is my understanding, as well.

Essentially, the big TelComs and ISPs ("AT&T", Verizon, etc.) have been shedding unprofitable services and selling them to operations such as Frontier.

quote:

Originally posted by ensigmatic:
We've been with Comcast for eleven years. We've always realized more bandwidth than our plan promised--regardless of the time of day or night I tested it, or the day of the week.

Very, very few service outages. What few there've been have never lasted more than about three hours.

CS has always been prompt and competent, but we've always been Business customers--which gets you much better CS.

Mind you: This is Comcast Business High-Speed Internet only. No TV. No phone. (Our TV is OTA + streaming services. Our phone service is via CallCentric and an Obi VoIP ATA.)

They haven't raised our rate in years and years.

So, even if we had another viable ISP (there's only the thing that calls itself "AT&T," and it's twisted-pair copper, only), I wouldn't be inclined to switch--regardless of price, bandwidth, or promises.

What is your upload speed?

if you leave comcast and have xfinity cell service, you'll have to find another cell provider.

Verizon fios is more reliable in MA than Comcast, and is also faster but not so you would notice in most uses.

Verizon fios sold out to frontier in FL

Frontier jumped the prices, I went to Brighthouse they got bought by spectrum cable, they jumped the prices, I went back to frontier.

Frontier is faster than cable. Both have about the same reliability. Neither runs out of bandwidth with two tvs and a laptop streaming.
I doubt you would notice the difference in speed unless you are gaming and not sure then.



All of them have occasional outages.

quote:

Originally posted by airbubba:

if you leave comcast and have xfinity cell service, you'll have to find another cell provider.

I think it's the same deal that we have with Spectrum: you can still have cellular service, but the monthly bill is twenty bucks more per phone if you are not a customer for their internet service.

Frontier was absolutely terrible prior to bankruptcy. I wouldn't be the first to sign up.

quote:

Originally posted by V-Tail:

quote:

Originally posted by airbubba:

if you leave comcast and have xfinity cell service, you'll have to find another cell provider.

I think it's the same deal that we have with Spectrum: you can still have cellular service, but the monthly bill is twenty bucks more per phone if you are not a customer for their internet service.

i wasn't aware you could have xfinity without comcast......might still be cheaper + why i left verizon.

i have 2 properties, one in washinton/comcast/xfinity, the other in az/xfinity.

Just run Xfinity speed test:
924.6 Mbps Down
17.8 Mbps Up
latency 18ms

I don't need 1GB upload, so I'm ok here.

Disclaimer: Comcast employee

I went the other way from Frontier (fiber to the house) to Comcast. In my opinion, the service, the channel selection the cost and equipment are better with Comcast. I had continuous problems with their power box at the side of the house and my boxes inside the home. I switched to Comcast.

Hope your results are better.