I'm about to replace the faucet in the kitchen sink for the 3rd time. Can't seem to get more and 4-5 years before they start leaking and I've NEVER had a "repair kit" actually work.
I've little doubt that most of that is due to buying Home Depot quality faucets in the $50 to $75 range.
Tired of crawling around under that freakin' sink, gonna get something good this time.
Delta used to be a good name, along with Price-Pfister.
Any recommendations? Goose Neck/Pot Filler required, sprayer appreciated.
Be careful when following the masses. Sometimes the M is silent.
Posts: 15709 | Location: Downeast Maine | Registered: March 10, 2010
I have a kitchen faucet that I purchased in 2005. I called their customer service line even though I could not find the sales receipt which is one condition when looking at the warranty online.
I emailed them a photo of the faucet as it currently is a discontinued product. The CSR said that they have a faucet head (pullout with hose) that is similar. That together with the base that was still available, they would ship at no charge. Or if I wished I could pay $55.00 for a completely new faucet and receive that. I opted for the parts, about a week later the parts showed up.
My home still has some of the original Moen fixtures that were installed in 1994. And as a P.S. my cousin's ex-husband was a plumber for the U of M and he swore by Moen.
-------------------------------------—————— ————————--Ignorance is a powerful tool if applied at the right time, even, usually, surpassing knowledge(E.J.Potter, A.K.A. The Michigan Madman)
Posts: 8594 | Location: Livingston County Michigan USA | Registered: August 11, 2002
I've had success with my Delta, but it cost around $170. My mother bought a faucet for $75 (don't remember the brand) and it already needs to be changed after less than a year. I agree, changing these are a pain in the ass.
Had exactly the same issues you have experienced. Switched to a German-made Hansgrohe kitchen faucet 10 years ago and have been MORE than pleased with it's performance...
Originally posted by Whitks: Had exactly the same issues you have experienced. Switched to a German-made Hansgrohe kitchen faucet 10 years ago and have been MORE than pleased with it's performance...
The Moen fixtures you get from Home Depot et al are not the same as the Moen fixtures you get from a professional plumbing supply. World of difference.
Demand not that events should happen as you wish; but wish them to happen as they do happen, and you will go on well. -Epictetus
Posts: 8292 | Location: Utah | Registered: December 18, 2008
Originally posted by heisrizn: Delta, only Delta. Replacement parts are available everywhere and from third party manufacturers.
You're half right.
I agree with Delta.
As for replacement parts, the Delta faucets have a lifetime warranty. Just contact Delta customer service if you need anything, they will send replacement parts at no cost.
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Posts: 31941 | Location: Central Florida, Orlando area | Registered: January 03, 2010
As for replacement parts, the Delta faucets have a lifetime warranty. Just contact Delta customer service if you need anything, they will send replacement parts at no cost.
+1 When Delta fixtures need repair parts, which isn't often, a call to their customer service line will get you the needed parts at no cost.
Posts: 1571 | Location: SW PA | Registered: November 18, 2005
I've had great service from the Delta units and that's about all I can say. Sorry, no great customer service stories as I've never had one fail. The single lever kitchen units are especially reliable. However, depending on how much they're used, they may require a rebuild kit every 15 to 20 years but parts are readily available and it's a simple 15 minute job.
------------------------------------------------------------------------------------------------------------------------------------ "And it's time that particularly, some of our corporations learned, that when you get in bed with government, you're going to get more than a good night's sleep." - Ronald Reagan