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MS Outlook question on contacts Login/Join 
Unapologetic Old
School Curmudgeon
Picture of Lord Vaalic
posted
I know I could google it, but I get better answers here usually.

MS Outlook 365... If I haven't emailed someone in a while it just purges the contact. When I start to type in an email address, it will auto-fill or show show options but only for the last 5 people associated with those letters, it seems to just delete anyone if they aren't in the last 5 "Scotts" I have emailed. WTF?




Don't weep for the stupid, or you will be crying all day
 
Posts: 10785 | Location: TN | Registered: December 18, 2005Reply With QuoteReport This Post
quarter MOA visionary
Picture of smschulz
posted Hide Post
Outlook autofill history and contact(s) are not the same thing.
So are you like most who assume the history is your complete contact or is the actual contact in Contacts deleted?
You actually have to save the contact for it to be permanently available.
 
Posts: 23478 | Location: Houston, TX | Registered: June 11, 2006Reply With QuoteReport This Post
Unapologetic Old
School Curmudgeon
Picture of Lord Vaalic
posted Hide Post
It was saved as a contact at one point. Now when I go in my address book he isn't there. And then when I just tried to re-save him as a contact it says he is already a contact.

Weird. So hes a contact but not listed in my address book and doesn't come up with autofill.




Don't weep for the stupid, or you will be crying all day
 
Posts: 10785 | Location: TN | Registered: December 18, 2005Reply With QuoteReport This Post
Unapologetic Old
School Curmudgeon
Picture of Lord Vaalic
posted Hide Post
quote:
Originally posted by smschulz:
Outlook autofill history and contact(s) are not the same thing.
So are you like most who assume the history is your complete contact or is the actual contact in Contacts deleted?
You actually have to save the contact for it to be permanently available.


That may explain some of the issue with some people, maybe I didn't save them and thought I did. But in this case it says he is a saved contact already.




Don't weep for the stupid, or you will be crying all day
 
Posts: 10785 | Location: TN | Registered: December 18, 2005Reply With QuoteReport This Post
Power is nothing
without control
posted Hide Post
Yep, the autocomplete list lives in a hidden file on the actual PC running Outlook. The Address Book, which has your actual contacts, lives on whatever mail server your Office 365 setup has you using. So, if you used two different computers, the autocomplete lists could be different, but the address book would not. It is possible for a contact to exist in your address book, but not show up in the autocomplete list when you start typing. If you specifically try to add someone (not just start typing a name in the to: box, but click the button to bring up a list of contacts) you might be able to find them that way.

As a side note, it is possible to 'import' the autocomplete list from one PC to another (for the same user), but it is pretty annoying. You can google it if you ever need to do that.

- Bret
 
Posts: 2481 | Location: OH | Registered: March 03, 2009Reply With QuoteReport This Post
Eating elephants
one bite at a time
Picture of ffips
posted Hide Post
You could also be using multiple address books. For example, my work email has a local address book for each user as well as a "corporate" address book that lives on servers/cloud.

That said, it seems like I always have to check the other address book no matter which one I am in to find addresses not frequently used. Smile
 
Posts: 3589 | Location: in the southwest Atlanta metro area | Registered: September 10, 2006Reply With QuoteReport This Post
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