SIGforum
Help with a wordpress site

This topic can be found at:
https://sigforum.com/eve/forums/a/tpc/f/320601935/m/3550020524

May 30, 2017, 08:26 PM
Aglifter
Help with a wordpress site
Our login password does not work, and we do not know where the reset emails go.

We still have control of the hosting panel.

Any suggestions for someone we could hire to either copy it, and republish it, or how to get around the log in?
May 30, 2017, 08:54 PM
sigmonkey
If you have control panel access, you should be able to either access the SQL db and add a new root access or change the existing PW, and/or use phpMyAdmin and reset it.

Is this due to simply forgetting the PW or did someone you hired to publish/maintain the site become "unavailable"?




"the meaning of life, is to give life meaning" Ani Yehudi אני יהודי Le'olam lo shuv לעולם לא שוב!
May 30, 2017, 08:56 PM
joel9507
Maybe the account owner (the person who pays the bill) could check with the host.

Often there are two different login/accounts (admin and tech) and the admin account might still be OK?