I'm used to getting emails from companies asking to rate my recent customer service/sales/whatever experience.

I got one from Home Depot asking me to rate Rate & Review a recent purchase of something. That something is something I did not purchase.

I'm very aware of spoofing emails. I always look at the header of the email to see who actually sent it. I'm very aware of similar looking emails that fool people.

However, this email appears to have actually been sent by Home Depot.

The actual email address shows to be "no-reply@email.homedepot.com"

What do you guys think?


I've spent over an hour trying to call Home Depot, man what a frustrating waste of time. They were not the least bit helpful.

Could be phishing, but someone probably just fat-fingered their email address when updating their Home Depot account.

I used to constantly get emails from REI with details about some lady's membership, due to a typo in her account.

I don't want to be alarmist but is it possible your identity has been stolen?

quote:

Originally posted by OKCGene:
I'm very aware of spoofing emails. I always look at the header of the email to see who actually sent it.

By "look at the header," which header(s) do you mean? There are a lot of them in there that email clients don't show by default and some email clients cannot show at all.

What you really need to see are the "Received:" headers. In particular: The "Received:" header that's the handoff from their email system to yours. It may look something like:

Received: from yadda-yadda-yadda.homedepot.com (yadda-yadda-yadda.homedepot.com [some.ip.add.ress])
blah blah blah
by your.email.server blah blah blah
for <you@example.com>; Fri, 16 Aug 2019 11:39:34 -0400 (EDT)

This is the only important header because, at this point, your receiving email server is positively identifying the sending server.

quote:

Originally posted by OKCGene:
I've spent over an hour trying to call Home Depot, man what a frustrating waste of time. They were not the least bit helpful.

You don't say. One would imagine getting to anybody at a level that could actually answer a question for you intelligently would be nigh impossible.

Had an email problem with a State agency once. Tried communicating the nature of the problem to that agency. I figured it'd be futile. It was. So I finally thought to call the State's IT department. That worked. I actually ended-up talking to somebody who: 1. Understood exactly the nature of the problem (they were, in effect, blocking their own outgoing email) and 2. What needed to be done to fix it.