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Do any of you Alexa Echo Dot users have any tips or solutions to force the Echo Dot to connect and register to my Amazon account? I have read all the ever-so-helpful internet pages I care to, and have not received a reply from Amazon. Situation -- Echo Dot -- 2 Dec 17 purchase -- worked until my wife touched it. I am serious. Now, even after a factory reset operation, the hockey puck won't register to my account. ------- Trying to simplify my life... | ||
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| Something wild is loose  |
Did you check your online Amazon account to see if it is registered, and to whom? You can de-register it from there and re-register.... "And gentlemen in England now abed, shall think themselves accursed they were not here, and hold their manhoods cheap whiles any speaks that fought with us upon Saint Crispin's Day" | |||
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| Member |
If it was a gift, it will be registered to the person who bought it for you. That happened to us when our son bought an Echo for us. I had to call Amazon's customer service to get it corrected. | |||
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