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Just had 3 trees fall on my house and smash in part of my roof...what's my next step?

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September 11, 2017, 07:50 PM
Amurr
Just had 3 trees fall on my house and smash in part of my roof...what's my next step?
Any tips for how to deal with insurance etc?

Thanks
September 11, 2017, 07:53 PM
Jimbo54
quote:
Originally posted by Amurr:
Any tips for how to deal with insurance etc?

Thanks


Yep, that's where you start. If you have a good agent, they will get you started. They'll be busy so don't expect a quick response.

Jim


________________________

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September 11, 2017, 07:54 PM
side_shot
quote:
insurance

call insurance company


"They that can give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety."
--Benjamin Franklin, 1759--


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September 11, 2017, 07:55 PM
lyman
call claims now,

make sure you can secure what you need,

get your valuables, including your family, safe,



https://chandlersfirearms.com/chesterfield-armament/
September 11, 2017, 08:03 PM
parabellum
Sorry to hear this. You're in my neck of the woods. I've lived in Georgia for more than thirty years and this is the most severe weather resulting from a tropical storm that I've seen. No one around here has power. I drove all around my area and it is dark.


____________________________________________________

"I am your retribution." - Donald Trump, speech at CPAC, March 4, 2023
September 11, 2017, 08:39 PM
ZSMICHAEL
Expert here. When it is safe to do, inspect the damage and take pictures. Make temporary repairs, ie blue tarp if roof leaking.

Insurance will pay to get the tree off the house. Will not pay to remove other fallen trees. It will pay for repairs. Take your time and get a good roofer.

Call your insurance agent, who will then give you 1 800 number to call. It is typically recorded and you get a case number. An adjuster will come out and calculate estimate for repair. People who have the most severe damage get seen first. Expect it will be several weeks. Be patient and work with the adjuster.

The insurance check if large enough will be made out to your and your mortgage company if it exceeds a certain amount. They must endorse for you to get the money. The mortgage company will release the money once they inspect and job complete. You then pay the roofer.

Most insurance companies will reimburse you if you hire someone to make a temporary repair, ie tarping etc. Hope this helps.
September 11, 2017, 08:42 PM
ZSMICHAEL
Sorry to hear this. You're in my neck of the woods. I've lived in Georgia for more than thirty years and this is the most severe weather resulting from a tropical storm that I've seen. No one around here has power. I drove all around my area and it is dark.


It sucks. I have been there. Feel for you.
September 11, 2017, 08:47 PM
parabellum
Having no power for a day of two is nothing compared to trees falling on your home or having it soaked in dirty water


____________________________________________________

"I am your retribution." - Donald Trump, speech at CPAC, March 4, 2023
September 11, 2017, 08:58 PM
Amurr
Thanks everyone. I can't believe how bad this got. I live kind of at the top of a hill and am surrounded by a bunch of trees but there are like 8-10 down on my property right now.


Seems like:
1) take picture
2) call insurance agent
3) get someone to come out. Cut the tree off my house and tarp over the hol
September 11, 2017, 09:06 PM
ZSMICHAEL
A tree service company who is bonded and insured will get the tree removed, and do brief inspection for structural integrity. Some skill is required so as to avoid additional damage. They may or may not do the blue tarp for you. Done properly, it should not leak.
September 11, 2017, 09:14 PM
MattW
Get your valuables and sentimental items if you can. Make sure your family is safe. After that, as mentioned call your carrier. If you don't mind, who is your insurance through? I may be able to give you a rundown/advice of what to expect.
September 11, 2017, 09:20 PM
MattW
quote:
Originally posted by ZSMICHAEL:
Expert here. When it is safe to do, inspect the damage and take pictures. Make temporary repairs, ie blue tarp if roof leaking.

Insurance will pay to get the tree off the house. Will not pay to remove other fallen trees. It will pay for repairs. Take your time and get a good roofer.

Call your insurance agent, who will then give you 1 800 number to call. It is typically recorded and you get a case number. An adjuster will come out and calculate estimate for repair. People who have the most severe damage get seen first. Expect it will be several weeks. Be patient and work with the adjuster.

The insurance check if large enough will be made out to your and your mortgage company if it exceeds a certain amount. They must endorse for you to get the money. The mortgage company will release the money once they inspect and job complete. You then pay the roofer.

Most insurance companies will reimburse you if you hire someone to make a temporary repair, ie tarping etc. Hope this helps.


Good advice, just to add a few things...

Depending on the scope of damage a draw may be required, not uncommon and mortgage companies know this. You'll need more than a roofer too. Probably mitigation company and a contractor for repairs. Wouldn't be surprised if the depreciation amount is held back upfront, don't worry about that if you have replacement cost insurance. If for some reason it is only roof repairs, make damn sure you get a LOCAL reputable roofer. Crap roofers will be coming out of the wood work after Irma.
September 11, 2017, 09:48 PM
Ripley
You don't deal with stuff like this every day, insurance companies do. You almost surely have more than roof damage. Work hard to find a good contractor. They will have invaluable experience dealing with such matters.

We had a big tree on the house a few years back, I was lost. The local building market was really slumping, ended up getting a guy whose main work was building custom homes. He fought for us tooth and nail with the insurance company. When all was said and done, we had a better house.

Sorry for your troubles, hope you can make it work for you.




Set the controls for the heart of the Sun.
September 11, 2017, 09:55 PM
parabellum
Amurr, I know a good roofer who knows how to deal with insurance companies. Email me if you're interested.


____________________________________________________

"I am your retribution." - Donald Trump, speech at CPAC, March 4, 2023
September 12, 2017, 08:27 AM
Amurr
quote:
Originally posted by MattW:
Get your valuables and sentimental items if you can. Make sure your family is safe. After that, as mentioned call your carrier. If you don't mind, who is your insurance through? I may be able to give you a rundown/advice of what to expect.


Thanks Matt. I use Farmers
September 12, 2017, 08:29 AM
Amurr
quote:
Originally posted by parabellum:
Amurr, I know a good roofer who knows how to deal with insurance companies. Email me if you're interested.


Thanks Para, email headed your way.
September 12, 2017, 09:15 AM
ryan81986
Is there any water damage on the inside? Make sure you think about remediation for that, including fans and dehumidifiers. The insurance company should mention this but just in case since they're likely swamped and may get overwhelmed.

Also your area will likely be inundated with shade tree contractors who flock to areas after disasters occur. We saw them here after the massive amounts of snow we got 2 years ago when everyone had ice dams. Avoid anyone who comes to your door offering their services, stick to people you know or who friends know (Such as Para's recommendations) or recommendations from the insurance company.




September 12, 2017, 09:47 AM
YellowJacket
quote:
Originally posted by parabellum:
Sorry to hear this. You're in my neck of the woods. I've lived in Georgia for more than thirty years and this is the most severe weather resulting from a tropical storm that I've seen. No one around here has power. I drove all around my area and it is dark.

agree. alberto rained more (a lot more, actually) in 1994 but don't remember it bringing this kind of wind.

OP, I have a friend on Flowery Branch Bay that also took a direct hit from a tree to his house. They just moved in August 10.

My advice is that insurance is going to be paying so get a pro to come in and get the tree down unless you really know what you're doing. You don't want an injury claim on top of a house claim. Hope it is resolved asap and glad no one was hurt.



I'm gonna vote for the funniest frog with the loudest croak on the highest log.
September 12, 2017, 11:29 AM
Shaql
Be thankful this isn't your house. I've not been out and about but we didn't lose power where I am but it's down all around me...







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September 12, 2017, 11:50 AM
bendable
I need to show this to about a dozen people in the neighborhood.

all of them have 80 y.o. oaks, walnuts and maples
towering over their homes.

not one of them has trimmed or maintained them in the least.

these trees ar 75-95 feet tall, and 20 feet from the homes





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