Liberal heads will explode!

http://www.businessinsider.com...lains-success-2018-7

Chick-fil-A is dominating the fast-food industry in one key area and it reveals the secret to the chain's success

Kate Taylor Jul. 5, 2018, 11:04 AM

Chick-fil-A earned the No. 1 spot as America's most beloved fast-food chain in the American Customer Satisfaction Index's annual survey.

This is the third year in a row that Chick-fil-A has topped the charts in ACSI's survey.

Chick-fil-A's reliably impressive customer service scores have played a major role in the chain's explosive growth.

Chick-fil-A continues to top the charts as the most beloved fast-food chain in the industry.

The chicken chain earned the top spot in American Customer Satisfaction Index's 2018 survey of customer satisfaction. Chick-fil-A earned 87 out of a possible 100 points, beating chains such as Panera Bread and Papa John's.

This is the third year in a row that Chick-fil-A has earned the No. 1 spot in ACSI's rankings. Customers rave about the restaurants' cleanliness, quick, convenient service, and hardworking employees, as well as its high-quality food.

Chick-fil-A's ability to guarantee customer satisfaction can be traced in part to the chain's peculiar business model. The company accepts just 0.4% of franchisees, one of the most selective chains in the industry. Operators do not own or receive any equity in their business and can only open one location.


That's in stark contrast with the rest of the industry, as many fast-food franchisees own hundreds of locations. Four franchise groups make more than $1 billion a year, and 130 generate revenue of more than $100 million, according to the Restaurant Finance Monitor.

Chick-fil-A has gone from a regional cult favorite to an increasingly dominant national chain in recent years, as it expands across the US.

The company's sales grew by $1 billion to $9 billion in 2017, making it larger than Chipotle and KFC combined. Chick-fil-A is now the eighth-largest fast-food chain in the US by sales, with locations earning more on a per-restaurant basis than any other chain in the industry, according to QSR magazine.

quote:

The company accepts just 0.4% of franchisees, one of the most selective chains in the industry. Operators do not own or receive any equity in their business...

How does that work? What do you get for your investment?

quote:

Originally posted by Fenris:

quote:

The company accepts just 0.4% of franchisees, one of the most selective chains in the industry. Operators do not own or receive any equity in their business...

How does that work? What do you get for your investment?

Sundays off.

Wikipedia says:

quote:

Chick-fil-A retains ownership of each restaurant. Chick-fil-A selects the restaurant location and builds it.[1] Chick-fil-A franchisees need only a $10,000 initial investment to become an operator.[18] Each operator is handpicked and goes through a rigorous training program; the interviews plus training can take months and is not an easy process. Chick-fil-A states on their site:

"This is not the right opportunity for you if you:

Are seeking a passive investment in a business.
Want to sell property to Chick-fil-A, Inc.
Are requesting that Chick-fil-A, Inc. build at a specified location.
Are seeking multi-unit franchise opportunities."

https://en.m.wikipedia.org/wiki/Chick-fil-A

quote:

Originally posted by Fenris:

quote:

The company accepts just 0.4% of franchisees, one of the most selective chains in the industry. Operators do not own or receive any equity in their business...

How does that work? What do you get for your investment?

A lot of income for minimal investment.

quote:

Originally posted by Fenris:...
How does that work? What do you get for your investment?

It is "more that money" to those who get involved. People get in because they believe and want to belong to the Chick-fil-A "familiy".

A $5,000 franchise fee, and then Chick-fil-A pays for the land, the construction and the equipment. It then rents everything to the franchisee for 15% of the restaurant's sales plus 50% of the pretax profit remaining.

Return is about $100,000 to the franchisee a year.

https://www.forbes.com/forbes/...80.html#5bf2d00b5971

And, if the folks get fulfillment and more than $ out of the deal, it get's two monkey thumbs up.

America sorely needs this kind of work ethic, commitment and loyalty.

OK. Got it.

Sort of like a accounting partnership buy-in.

Thanks.

Those guys are so good I don't even consider them fast food. To me, that's kind of down playing their business.

This is great proof of what great culture does for a business.

I wonder if anyone has projected their potential earnings factoring in opening on Sunday's.

quote:

Originally posted by Edmond:
...their potential earnings factoring in opening on Sundays.

Yes. It has been done. There was a store in Atlanta that tried it about 15 years ago.

Good news for them: They shot up the charts and made it to the top three stores in volume and sales.
Bad news for them: When Mr. Cathy found out about this, he flew to the store the same day, personally fired everybody on the payroll, and shut the store down.

So yeah, I don't think that will happen again.

quote:

Originally posted by JALLEN:

quote:

Originally posted by Fenris:

quote:

The company accepts just 0.4% of franchisees, one of the most selective chains in the industry. Operators do not own or receive any equity in their business...

How does that work? What do you get for your investment?

Sundays off.

Wikipedia says:

quote:

Chick-fil-A retains ownership of each restaurant. Chick-fil-A selects the restaurant location and builds it.[1] Chick-fil-A franchisees need only a $10,000 initial investment to become an operator.[18] Each operator is handpicked and goes through a rigorous training program; the interviews plus training can take months and is not an easy process. Chick-fil-A states on their site:

"This is not the right opportunity for you if you:

Are seeking a passive investment in a business.
Want to sell property to Chick-fil-A, Inc.
Are requesting that Chick-fil-A, Inc. build at a specified location.
Are seeking multi-unit franchise opportunities."

https://en.m.wikipedia.org/wiki/Chick-fil-A

This process has got to be crazy!!!

My best buddy works for them in their construction management department.
He listed me as one of his personal references and I was interviewed over the phone for nearly an hour and a half.

I know buying a franchise, you're buying a job but, at least, with a regular franchise you can sell the business.

it sounds like with Chick-fil-A, you're buying a job, period. What happens if you want out? You just get your $10,000 buy-in back?

quote:

Chick-fil-A

According to google the nearest one to me is 115 miles away.

My daughter, though, is only 5 miles from there.

All that work for $100K a year sounds a little low. The operator should make a LOT more than that, in my opinion.

BUT, I'll give them credit. Where else can you buy into a well know franchise like Chik-Fil-A for only $5k or $10K, AND they buy the land, build the store, and buy all the equipment.