Several months ago I upgraded to Win 10 but then found out one the software of the companies I work with is not compatible.
I did a complete backup then reinstalled Windows 7 Premium Home.
I had to also reinstall Office 2010. Now, when I try to view pdf's and other docs, a window pops up asking what program I want to use to view it, then another window opens regarding encoding.
None of this happened previously. Did something not load properly?
I want to use Word to open the docs but have no idea how to set the encoding.
Please help. Thanks.

PDFs do not open with word.

Did you reinstall Acrobat Reader?

By default, .pdf files are set to open with Adobe Acrobat or, more commonly, Acrobat Reader. File Associations control this. Go into the Control Panel, choose 'Default Programs', then select 'Associate a file type or protocol with a program', then see what program .pdf files are set to open with. If need be, install Acrobat Reader, which is freeware from Adobe.

Encoding will take care of itself when you're opening the files in their native program.

I wanted to say thanks for the info...as always, SF is THE go to for help with any number of subjects.

Unfortunately, Adobe Reader doesn't seem to be loading properly or completely.

I tried both XI and DC versions and when I click on a pdf, a status bar shows that it's opening the doc, but the doc doesn't open and it just sits there doing nothing.

I've reinstalled both versions several times without any luck. UGH! Hate computer problems.

If you use chrome as a browser, it will open .pdf.
Adobe Reader is a bitch.

you say 'other docs' - that would be more in-depth

In Win10, they seem to open in Edge without PDF viewer software installed. In Win7 and below, you need to instal Adobe Reader.