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2017 Honda Civic AC issue ** updated - terrific support from Honda Corporate

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June 01, 2020, 09:34 AM
mdblanton
2017 Honda Civic AC issue ** updated - terrific support from Honda Corporate
Local Honda dealership completed the repairs and corporate followed-up with me frequently before the repairs and after to be sure I was satisfied. Very pleased with the way Honda responded.

Michael
June 01, 2020, 11:02 AM
blueye
Very cool, I have been a Honda owner and pleased with their vehicles also.
June 01, 2020, 11:23 AM
PASig
quote:
Originally posted by mdblanton:
Kudos to Honda Corporate. They contacted me last week to let me know they were getting additional details from the dealer. Heard from them today and the original ~$2000 estimate for replacement of the A/C compressor is being discounted to $250 plus warranty for the replacement. I am once again a happy Honda customer.

Michael


See, I told you they would make it right. When my Civic’s engine block cracked, when it was all said and done, and I was picking it up at the dealer, the woman said “wow you really lucked out, this would have been $3500 out of your pocket!”. It cost me whatever the timing chain cost as that was something I asked to have done while they had it apart.