Clue the first: A "+" sign in the username part of an email address, e.g.: someuser+something@example.com, is perfectly legitimate. It's called a "tagged email address" and it has many advantages.

Clue the second: Forcing customers to change their passwords on a regular basis not only does not improve security, but can seriously weaken it. (And it annoys your customers.)

Refs:
Tagged Email Addresses

Time to rethink mandatory password changes

Also, Businesses: If you contact with a company off shore for call center help (Tech help) ......try to get people who can speak GOOD English and who know the locations of Hot Spots and who can operate a telephone without disconnecting the customer more than once.

Comcast, are you listening?

quote:

Originally posted by GWbiker:
Also, Businesses: If you contact with a company off shore for call center help (Tech help) ......try to get people who can speak GOOD English and who know the locations of Hot Spots and who can operate a telephone without disconnecting the customer more than once.

Comcast, are you listening?

Would that be, “who speak English well.” ?

quote:

Originally posted by gasche:

quote:

Originally posted by GWbiker:
Also, Businesses: If you contact with a company off shore for call center help (Tech help) ......try to get people who can speak GOOD English and who know the locations of Hot Spots and who can operate a telephone without disconnecting the customer more than once.

Comcast, are you listening?

Would that be, “who speak English well.” ?

When dealing with a call center in the Philippines, I'll settle for good English.

quote:

Originally posted by gasche:

quote:

Originally posted by GWbiker:
Also, Businesses: If you contact with a company off shore for call center help (Tech help) ......try to get people who can speak GOOD English and who know the locations of Hot Spots and who can operate a telephone without disconnecting the customer more than once.

Comcast, are you listening?

Would that be, “who speak English well.” ?

Or, "who speak GOOD English well".

I will settle for understandable non condescending language that resembles English. Non script reading is appreciated as well.
I notice that AT&T now is using Jamaican call centers. If you complain enough your call gets escalated to a Jamaican with better social skills and less of an accent. Eventually you seem to get Las Vegas and talk to someone who speaks English and has some knowledge of our culture.