I shitcanned Bank of America over them charging me for ATM fees…at their machine. Went in talked to the manager and asked what the deal was. She said it was new policy. I told her to give me my balance…..she hemmed and hawed and I eventually went to a teller I knew personally and she gave me my balance. I withdrew all but $25 in cash. This also made the manager mad. I told her it’s my money, GFY.

A week later I withdrew the rest and never looked back. I knew I didn’t have any checks outstanding. The teller is the mom of a very good friend. She told me the manager had lost several accounts at that week over the same thing. And she eventually lost her job there.

Clark Howard refers to them as the "big giant mega-banks." They're all bad, but Bank of America is by far the worst of the bad ones.

Chase sucks too, and Wells-Fargo can kiss my kosher ass.

SunTrust is no good, either.

And PNC? When my current situation with them plays out, I'll post the story. It won't be pretty.

I'll bet you dollars to donuts, he didn't really know how the money would be invested. Money in CDs are NOT invested in annuities. I don't work in a bank but I know enough about banks and annuities to know there's no connection between CDs and annuities.

If you're disturbed about this enough, you should ask someone else who the person's manager reports to and relate your story two levels above him.

One is his attitude in telling you off and the second is his ignorance and arrogance in giving out the wrong answer to a question for which he didn't know the answer.

From what I gather the broker was suggesting fixed annuities as an alternative to CDs (please correct me if I am misunderstanding the situation). Nothing wrong with that, as fixed annuities generally have a slightly higher return over CDs (and respectively, slightly higher investment risk, but still considered guaranteed).

What I don't understand is why he wouldn't explain how the annuities are themselves invested. Usually fixed annuities have as their underlying investments very secure instruments such as government bonds and high-quality corporate bonds. There should be no reason a prospective investor would not be told that. Was he just too lazy to look it up?

quote:

Originally posted by V-Tail:
Something that I did like about BB&T, the "Personal Banker" who was assigned to my accounts.

She has been around the business for quite a while, knows how to get things done, and is very customer oriented.

It's more about the people you deal with, than it is about the bank.

If she is taken out of the picture when the BB&T / SunTrust merger is complete, I will probably move my money elsewhere.

About 10-15 years ago I had a BB&T account. By the time it was all over with I was probably close to getting arrested. They “lost” some of my money then told me it would take 3-5 business days to research the issue and I’d have to pay them $75 to find it. This was around 9am that day. I told them I’d be back at 4:30pm and they’d better have my damn money. They “found” it and waived the fee. I told them to give me my money and close the account. They tried to give me a check. I said cash, full amount, immediately or I’d call the cops. The branch manager tried to argue with me about it. Told him I wasn’t above getting the money myself. A few minutes later I had the money in hand and walked out. Never been treated so badly by a bank before or since.

quote:

Originally posted by V-Tail:
Clark Howard refers to them as the "big giant mega-banks." They're all bad, but Bank of America is by far the worst of the bad ones.

Chase sucks too, and Wells-Fargo can kiss my kosher ass.

SunTrust is no good, either.

And PNC? When my current situation with them plays out, I'll post the story. It won't be pretty.

I'm totally in agreement with you about Bank Of America. They accidentally had one of my mortgage payments put in their post office box and in spite of the fact it was made out to someone else, they cashed it, then refused to give me my money back. Claimed they used the money to pay on one of my accounts there. Problem was I didn't have any accounts at B of A. Finally got the money back through my bank's fraud department.

I'll disagree with you about Chase though, at least the one I do business with. They've been great.

It’s too bad that the Reagan administration allowed banks to cross state lines. It created these mega-banks and pushed out all the local ones. I now only use credit unions.