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Bad experience with my car/dealership

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April 27, 2018, 04:20 PM
V-Tail
Bad experience with my car/dealership
quote:
Originally posted by Elk Hunter:
I have been driving for 64 years and have NEVER had a oil drain plug fall out
Back around 1965, maybe 1966, I had a 1963 Porsche 356B (loved that car!).

I picked it up from an oil change at the dealer, ran some errands. Came out of a store, fortunately I fumbled and dropped my key as I approached the car.

When I bent down to pick the key up, I saw a puddle of oil under the engine, with more oil dripping down into the puddle.

Called the dealer, they sent a flat bed to pick it up, apologized profusely. My next service was on the house.

No harm done, as there was still plenty of oil in the engine just prior to the dump.



הרחפת שלי מלאה בצלופחים
April 27, 2018, 04:32 PM
gibby29
Take the engine and continue to drive the car. I wouldn’t put yourself into debt arguing over trading it in on a new one.

To this day, my old ‘08 Santa Fe was one of my most reliable cars doing 284,000 miles before I gave it up.
April 27, 2018, 07:09 PM
sjp
On my way home from an oil change I lost oil pressure, they had cut the filter o ring...
April 27, 2018, 07:30 PM
selogic
Make sure it is a factory fresh NEW engine .
April 27, 2018, 07:56 PM
jimmy123x
quote:
Originally posted by Leemur:
Start the process of giving Hyundai corporate an earful and definitely don’t deal with those idiots local to you again!


THIS. Write down the entire time line and any proof you have and call Hyundai corporate immediately. if all of the oil leaked out, there is SOME internal damage. How much is anyones guess. It might go 200k miles with no issues, or might spin a rod or main bearing 3,000 miles from now, if it hasn't already But what you mentioned is precisely why I never buy a used car.......
April 28, 2018, 11:58 PM
Jager
I love this thread.

Not the bad part, but I love a good ending.
April 29, 2018, 01:59 PM
Elk Hunter
quote:
Originally posted by gibby29:
Take the engine and continue to drive the car. I wouldn’t put yourself into debt arguing over trading it in on a new one.

To this day, my old ‘08 Santa Fe was one of my most reliable cars doing 284,000 miles before I gave it up.


My concern is that we will end up getting a used engine and nobody in the dealership or us will have any idea how well the engine was maintained. I believe oil changes on our car averaged around 6K miles. Well below the company recommendation of 7500.

My visits to Ebay shows literally hundreds of used 1.8L engines. Most/all of them were pictured sitting next to a damaged car. Don't recall seeing the mileage listed either.

If the dealer can show us that they came up with an OEM engine we will be happy to accept.


Elk

There has never been an occasion where a people gave up their weapons in the interest of peace that didn't end in their massacre. (Louis L'Amour)

"To compel a man to furnish contributions of money for the propagation of opinions which he disbelieves and abhors, is sinful and tyrannical. "
-Thomas Jefferson

"America is great because she is good. If America ceases to be good, America will cease to be great." Alexis de Tocqueville

FBHO!!!



The Idaho Elk Hunter
April 29, 2018, 02:06 PM
ZSMICHAEL
One way of putting it is to ask for the Dealers definition of "new". In my mind that means ordered from the factory, not rebuilt. Good luck. I believe the term is OEM crate engine.
April 29, 2018, 02:12 PM
jimmy123x
Demand a new OEM crate engine from the dealer. Ask to see it when it is going into your car to confirm that it is a new motor.
April 29, 2018, 02:50 PM
gibby29
I had trouble with Toyota engine, the head bolt was stripped out of the softer alloy engine. The dealership told me the escaping hot water pushed the bolt out of the coil. I called BS and said the tech stripped it. We went back and forth for a few rounds and then corporate Toyota got involved on my behalf and promised me a new Toyota short block and that’s what I got.

I think once corporate gets involved you get what you’re promised.
April 29, 2018, 04:04 PM
Seotaji
Elk Hunter, I hope you get the new engine you deserve!

quote:
Originally posted by gibby29:
The dealership told me the escaping hot water pushed the bolt out of the coil.


I guess they'll have a ton of bad press and have to replace the blocks on all the engines that use that part then.

Where do they come up with this stuff?