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This message has been edited. Last edited by: dwd1985,

Not trying to be an ass. (OK, so maybe I am a natural...)

But if you read everything before you started, would you have realized that you did not have the bushing and maybe not proceeded until you either secured one, or understood that if your came off, you would have to obtain one and be in a holding pattern until you obtained one, but that is still someone else's fault?

But, then I am single after 40 years of marriage, so I am willing to concede that maybe I am simply, an asshole.

I know nothing about the Mesa Tactical Urbino stock or its installation but any merchant who doesn't do what they say they'll do, doesn't answer the phone and/or doesn't call me back really irritates me. If they can't do those simple things, then they shouldn't be in business. If everyone is out of the shop for a special event, then update the voicemail/answering machine to let people know.

Its BS in the first place to not include an inexpensive part like a bushing even if you just "might" need it.

It's BS that they can't get a part to you in 12 days.

It's also BS to completely shut down your ability to assist your customers while you run off to the shot show.

I think you have absolutely every right to be very pissed off and I would be too!

Doesn't sound right. I can't imagine they save a lot of money by not including the part only to spend money taking down people's info and mailing the part.

Shitty move on their part. Not a great way to do business.

I'm not standing up for them, but I'm sure it's because of SHOT.

I have had very good experiences with Mesa and own a half dozen or so if their products. I overtightened one of their stocks and broke it a few years ago. They sent me a new replacement when I inquired about buying a replacement stock body, even though it was totally my fault.

They come off looking like real cheapskates. People remember this stuff. I also remember Ruger sending me spare parts at no charge when I lost them.

I often wonder what idiots make these decisions.

quote:

Originally posted by DaBigBR:
I'm not standing up for them, but I'm sure it's because of SHOT.

I would tend to agree. Not a swift move on their part not to include the bushing, but the rest of it I would wholly assign to SHOT.

I doubt they're any bigger of a company than I just left, and during the industry trade shows, there's just about zero management around and us peons were running the phones because the fucking sales guys went with. Lots of message taking and a back-log of CS stuff when the important people came back from the trade show.

Having been one of those guys in the warehouse like you talked to, I would say email them again with a link to this thread and ask them if they'd like to clear things up.

quote:

Originally posted by sigmonkey:
Not trying to be an ass. (OK, so maybe I am a natural...)

But if you read everything before you started, would you have realized that you did not have the bushing and maybe not proceeded until you either secured one, or understood that if your came off, you would have to obtain one and be in a holding pattern until you obtained one, but that is still someone else's fault?

But, then I am single after 40 years of marriage, so I am willing to concede that maybe I am simply, an asshole.

LMFAO.

I chose to just skip the marriage
I don’t like being told what I can or cannot do, and I will never listen to another person tell me what I can or cannot do, with the money I earn. I’d rather slit my own wrists.