So two weeks ago this Friday I was rearended by a girl named Windy Sky (first and middle name, last name excluded intentionally). Sweet girl. Said she had to pee and wasn't paying attention

I was in my brand new (3.5 months old) Mustang

She has good insurance (all state) and I was with an adjustor the following Saturday, and had my car at one of their preferred repair centers Monday and was off with a rental car. They told me my car would b ready next Tuesday (3/14)

So today I get a call from the repair shop that my car is done early

Great! I'll come get it now!

Just be aware, though, that your hood warning light is constantly saying the hood is unlatched

Excuse me?

Yeah, just be aware when you pick it up that it's probably a warranty issue

Well then I'm not picking it up

Huh? Why not?

Because (YOU DUMBASS, I scream in my brain) the car was not doing that before I was hit. Shit the car was not doing that AFTER I was hit in the three days I had it before I dropped it off with YOU. YOU have done something to cause this, and I'm not picking it up until YOU have done something to fix it. And I will be calling Allstate and telling them as much

Uh, well, we can get with ford and see what's up

Sounds like a plan, give me a call when it's really done



What the actual fuck is wrong with people. Did they actually just expect me to pick up the car with shit wrong with it that wasn't before they took it into their shop?

Are people really dumb enough to do that?

I've tried to be fairly zen about this whole fucking experience but good FUCKING Christ....fix. My. Damn. Car.

Seems like shops do the work they want to do with no regard for what the customer expects to be done. Certainly, customers can have exceedingly high expectations that the shop may not be able to adequately meet, but there should also be a level of pride in the work they do that I just don't see anymore. It's gotten to the point where I resign myself to the fact that any work done to my vehicle won't be satisfactory, no matter the level of difficulty.

A few years ago my father hits a bull in the ass end...crushes the hood and smashes the windsheild in his wife's Cadillac. Drops it off, and gets it back, but the power windows won't roll back up. No sir, that's not our problem...not a result of the accident. "Seriously...Do you people think I've been driving around in a 2 year old Cadillac with windows that don't work." Had to get a lawyer, and sued...settled before actual court.

So ya, a warning light...pfffft, he'll get used to that.

I have State Farm and will not take it to their preferred repair people. I am not saying they are all bad, but some become that so they can drum up some business. They agree to only do the things that the insurance company tell them to do.
I had a slight accident and the door of one of my vehicles got smashed. I took it to the preferred guy and he gave an estimate. I took it to a really good body man and his was higher. When I compared them, the preferred guy was just putting a new Skin on the door and the other was replacing the door. The labor on the second was higher also. I asked the preferred guy why he was not replacing the door. He told me to get his preferred rating he had to do it the cheapest way, not the correct way. Not sure if that is the truth or not, but the second guy told me that this was the reason he would not become a preferred body shop guy, his name was on his business and he only had one last name.

Yeah, I'm starting to question this decision

With Allstate they will only warranty the work for the life of the car if you use their preferred guys. And if the repair shop finds something else wrong it's only automatically approved if it's from a preferred repair shop

It's been a long time since I was in an accident (knock on wood) and I'm really starting to worry my lack of experience is starting to show

Always use your own shop, most good body shops will warranty the work for life. You dont need the middle man(insurance company) in the way of that warranty. "Preferred" shops will cut as many corners as the insurance company wants them too. Using aftermarket parts(not really a bad thing, but if your parts were factory before the accident, shoudlnt they be factory parts afterwards?) only replacing/repairing cosmetics and not replacing stuff under all the plastic that also got damaged, non factory paint etc.

quote:

Always use your own shop, most good body shops will warranty the work for life. You dont need the middle man(insurance company) in the way of that warranty. "Preferred" shops will cut as many corners as the insurance company wants them too.

This in spades. The shop and the insurance are in bed together, yet you are the one getting screwed.

The only reason they think they can get away with this shit, is because people constantly LET them!! Most people would just as soon avoid the confrontation and live with the warning light, all the while convincing themselves that everything was fine.

Good on you for taking them to task. Hope they fix it with minimum hassle.

I had a tech offer to disable the check engine light for me recently when the problem was actually the alternator. His manager did not enjoy my visit to his office.

how on earth could you return someone's car to them with a hood issue, when the car was REAR ENDED?

I get the potential frame tweak and all that, but still...wrong end of the car, bruh!

Who cares about your damn car...was she hot?

Hahaha. Actually she was fairly attractive.

The best part was, as everyone arrives (rescue squad, vdot, fire truck, trooper) one of the firefighters comes up and asks if anyone needs something. She asked for gauze. He reached in one of his cargo pockets and handed her some and....

She dropped her pants and peed right there. Right in the middle of all of us. The vdot guy and I kind of looked at each other and turned around to give her some privacy. I looked at him and said "I guess at least we know she wasn't lying about having to go"

quote:

Originally posted by Patriot:
Who cares about your damn car...was she hot?

This message has been edited. Last edited by: Kevbo,

Don't worry... Your car will be ready to pick up in 5 more minutes, after they get done pulling the fuse that corresponds to that warning light.

The front driver side turn signal light has been out on my truck for a few weeks, you have to pull the entire light assembly out to replace it and I have not gotten around to it.

Last week I had the truck in the body shop fixing damage to the front passenger side panel. When I picked it up they had replace the driver side light for me even though they were working on the other side of the truck.

quote:

Originally posted by Patriot:
Who cares about your damn car...was she hot?

Wendy Sky

That was definitely not her. I don't know that my first question would have been about her insurance

The few times I have been hit, brought the car straight to the dealer and they advised what to do. One time they did the body work, another they informed me of a local body shop that was capable of doing a better job for the sort of repair I needed.

quote:

Originally posted by Kevbo:
She dropped her pants and peed right there. Right in the middle of all of us. The vdot guy and I kind of looked at each other and turned around to give her some privacy. I looked at him and said "I guess at least we know she wasn't lying about having to go"

How did you leave that out of the original post? I mean, that's the real story here, ain't it?

the only time I would take my car to preferred shop is if I was moving out of the state or planned on moving out of the state. Insurance company will often guarantee work even if you have to take it to a different preferred shop in another state, but if you're staying local DEFINITELY use independent shop... Any reputable shop will guarantee their own work for life and they work for YOU not he insurance company...