You can go fuck yourselves.

You know your fully grown, extremely low functioning autistic son will become physically violent at the sight of a needle and so you bring him to the local urgent care center 15 minutes before closing for a shot?

You were here last week for the same thing and watched two large, male employees try to restrain your son (with limited success) for an injection, almost causing an exposure event for two of the medical staff, but no matter, let's do this again and expect the petite women on staff tonight to handle your kid this time?

You know full well there's a major hospital with the appropriate staff and facilities to handle such matters literally half a mile down the road.

It's a damned good thing the physician working last night had the sense to recognize that your plan wasn't going to happen for her staff and sent you packing instead of putting their safety at risk.

Yeah. God bless your kid, but FUCK YOU.

[I feel better now]

-Rob

Wow. Sympathy for the son, but none at all for Mom and Dad. I have an autistic nephew in the same situation, so I was prepared to take issue with you after reading the first sentence.

Not after reading what happened. My niece would never pull a stunt like that. You're 100% correct. The only people lacking compassion, sympathy and common sense here are the parents, not you and the medical staff. Glad the doc sent them packing.

All emergency rooms have security available. Obviously, not everyone has good common sense. It is indeed fortunate that no one was harmed. I think the issue needs to be raised with the owners of the Urgent Care Center. I have seen people present themselves to the Urgent Care center with compound fractures and one patient with an imbeded arrow in his eye.

Of course security costs money, but the public is very uneducated when it comes to getting urgent medical care. I am surprised this issue has not come up before. Many of these urgent care centers are owned by a local hospital, and they certainly should know better.

quote:

Originally posted by ZSMICHAEL:
All emergency rooms have security available. ........ I think the issue needs to be raised with the owners of the Urgent Care Center. ........

Of course security costs money, but the public is very uneducated when it comes to getting urgent medical care. I am surprised this issue has not come up before. Many of these urgent care centers are owned by a local hospital, and they certainly should know better.

Are you suggesting that every doc-in-the-box urgent care center should provide inner-city trauma center ER level security or that the hospitals should dictate or urgent care centers should know/enforce a policy of turning away people with certain disabilities?

This one looks like it's 100% on the parents, not the facility, their parent organization or anyone else.

Just so we're clear, this Urgent Care center belongs to a well known, private regional chain. They are not covered by EMTALA, they aren't affiliated with any hospital, and their providers don't have the training or ability (or need) to use any kind of restraints, which they don't have, since they're not a hospital.

I don't fault the urgent care center here. They leave their providers with a tremendous amount of discretion as to who they treat and who they send away. In this case, I'm just grateful that the physician on duty Monday evening made the right call.

As for the rest of ZSMICHAEL's comment - LOL. In the few short months she's been there since leaving the hospital, I've heard dozens of stories about folks who should have been headed for the ER pronto who decided that an urgent care facility was a better choice. People are really, truly dumb sometimes.

-Rob

quote:

Are you suggesting that every doc-in-the-box urgent care center should provide inner-city trauma center ER level security or that the hospitals should dictate or urgent care centers should know/enforce a policy of turning away people with certain disabilities?

This one looks like it's 100% on the parents, not the facility, their parent organization or anyone else.

Of course it is on the parents. The frequency of assault on health care workers is at an all time high. Security concerns however should be a concern given the public's impatience and lack of impulse control. I did not suggest the level of security consistent with Cook County hospital. Turning away people with disabilites was not suggested.

As to people using urgent care for stuff that should be handled by the ER, you can thank insurance companies for a lot of that (that and the jerks who go to the ER for every little thing, which brought about that policy in the first place).

My insurance company REQUIRES that we go to urgent care first, if they're open, otherwise they won't cover the visit. My daughter had a displaced fracture of her arm, and we had to go to urgent care, even though I knew we were going to have to go to a hospital eventually anyway. To their credit, the urgent care folks were awesome and got her arm x-rayed and stabilized so I could drive her to the hospital in Ft. Wayne.

My kids don't like shots either. I've never had to hold them down to get one, but if I did, you'd better believe I'd do it myself, and wouldn't expect the medical staff to do it for me. And yes, showing up right at the end of the day for something that could have been scheduled ahead of time is really uncool.

Urgent Care ain't an Emergency Room.

quote:

Originally posted by BurtonRW:
I've heard dozens of stories about folks who should have been headed for the ER pronto who decided that an urgent care facility was a better choice. People are really, truly dumb sometimes.

-Rob

Interesting to hear it works the other way around as well. At the ER, we get all kinds of cases that really should go to their primary care or an urgent care center.

As far as the original situation, what was the injection for? Was it a medical or behavioral situation?