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| quote: Originally posted by NK402: I've ordered a few holsters and Boyt pistol cases from them in the past. Never had any problems.
Follow-up: After writing the above, I was looking for a particular front sight for a recently acquired 1911. I checked the manufacturer, Midway and Brownells, all out of stock. Found it on Optics Planet and ordered it. After about 4 days, USPS tracking said it had been delivered but in fact, it had not. After reading some of the complaints here, I thought, oh boy, here we go. Called their customer service, which was answered in a few rings by a very nice lady, speaking perfect English. She checked and said her tracking showed it being delivered the next day. If that turned out not to be the case, she gave me her extension on which to call her back. It was in fact delivered the next day so I have no complaints. By comparison, a few days later, I tried to order some magazines over the phone from Midway. I was told my wait time was six minutes. I hung up after 12 minutes. |
| Posts: 2560 | Location: Central Virginia | Registered: July 20, 2015 |
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