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Local Toyota dealer earns “Stealership” name Login/Join 
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Picture of Leemur
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Yes, you can get a scanner reading for free at the parts stores, but that’s not what torched me. The fact that it had to be done to verify and repair the recall problem but that desk jockey wanted to charge me for it is what really pissed me off.
 
Posts: 12966 | Location: Shenandoah Valley, VA | Registered: October 16, 2008Reply With QuoteReport This Post
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Picture of bobandmikako
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I stopped using our local dealer for service after they tried to sell me tires when I clearly didn't need them. The tread measurements they wrote on the inspection sheet weren't even close. They were either dishonest or incompetent.



十人十色
 
Posts: 1923 | Location: Semmes, Alabama | Registered: June 15, 2011Reply With QuoteReport This Post
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Picture of Leemur
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My tires passed inspection less than 3 weeks ago. They told me they need to be replaced ASAP. I’ve still got a few thousand (my prediction is 8-12k) miles before I hit the wear bars. : rolleyes:
 
Posts: 12966 | Location: Shenandoah Valley, VA | Registered: October 16, 2008Reply With QuoteReport This Post
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Picture of mcrimm
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A tread talking about crooked car dealerships could become longer than the Covid thread.



I'm sorry if I hurt you feelings when I called you stupid - I thought you already knew - Unknown
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When you have no future, you live in the past. " Sycamore Row" by John Grisham
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Liberalism is a failure to find pathways to intelligence in your brain. - David Lawrence
 
Posts: 3484 | Location: Montana | Registered: December 24, 2013Reply With QuoteReport This Post
Only the strong survive
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If you are in Staunton or Harrisonburg, you might want to drive over to Waynesboro and have your flywheel dust cover replaced. Just make sure you have a new one before throwing the old one away. Big Grin

Then there is the Michelin tire place that scuffed up my aluminum wheels and dented the front brake line.

And don't use Drumhellers for towing because they are not careful in placement of the chains and could knock the front-end out of alignment.


41
 
Posts: 11059 | Location: Herndon, VA | Registered: June 11, 2009Reply With QuoteReport This Post
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Picture of Pistolria
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The clowns at the local Toyota dealership just told me they will only accept cash or a loan through Toyota Credit for a new Tacoma. They will not take a check from my credit union. What a bunch of scumbags!
 
Posts: 606 | Location: Jacksonville Beach, FL | Registered: July 24, 2007Reply With QuoteReport This Post
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Picture of HRK
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quote:
Originally posted by Pistolria:
The clowns at the local Toyota dealership just told me they will only accept cash or a loan through Toyota Credit for a new Tacoma. They will not take a check from my credit union. What a bunch of scumbags!


Sounds strange, TC must be paying top fees for financing deals.

If the purchase is a good deal, you could finance it through Toyota Credit, then send the CU check to Toyota, pay them off in 30 days and move the loan, should stop the dealer getting commission from the lender...



 
Posts: 18093 | Registered: November 07, 2008Reply With QuoteReport This Post
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Picture of Leemur
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They called me earlier about the survey I filled out. Tried saying that until there’s a diagnosis for a problem they have to charge a $99.95 fee. I explained very slowly, “This is a recall. You run a diagnostic as part of the process. You don’t charge UNLESS there’s extra work unrelated to the recall. Did you also miss the part where the mechanic sent me a text with a link to a video explaining what he found and that he sent it 30 minutes BEFORE your service writer scam artist tried getting the $100 out of me? I’m not buying it, literally or figuratively.”

Finished the call by telling the girl I understand she’s trying to explain without throwing the guy under the bus to a customer but she went about it all wrong.
 
Posts: 12966 | Location: Shenandoah Valley, VA | Registered: October 16, 2008Reply With QuoteReport This Post
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Picture of Pistolria
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Sounds strange, TC must be paying top fees for financing deals.

If the purchase is a good deal, you could finance it through Toyota Credit, then send the CU check to Toyota, pay them off in 30 days and move the loan, should stop the dealer getting commission from the lender...[/QUOTE]

I'm going in with the CU check and seeing what they will do. If not I'll just pay cash and finance with my CU after the fact. I want to screw with them at this point!
 
Posts: 606 | Location: Jacksonville Beach, FL | Registered: July 24, 2007Reply With QuoteReport This Post
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Picture of HRK
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quote:
Originally posted by 1s1k:
It’s a scam to even pay for a scan. What other business do you have to pay to get an assessment of the problem.


Shops should be able to charge for the service and labor provided to diagnose a problem, they are working on the problem figuring it out.

Imagine if you have a working relationship, oil changes, rotations, buy tires etc from one they'd wave the fee...

Price the tools the use to do the scans, not inexpensive. Talking with the shop owner who was scanning my truck to find the source of rough idle, the BT scanner and dongle cost him $30K, I'm sure he leased it, but still, it's not free to him.

Old days of opening the hood and looking in are gone, everything is controlled by ECM, BCM, ETC.



 
Posts: 18093 | Registered: November 07, 2008Reply With QuoteReport This Post
I Am The Walrus
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I'm at the point where I won't even buy a car from a traditional stealership anymore. My last car was a rebuilt Honda Civic I bought in March 2020. Bought it with 26k miles and now it has 55k miles. Saved myself a great deal amount of money, too.

This place specializes in rebuilt Honda and Toyota vehicles.


_____________

 
Posts: 11736 | Registered: March 12, 2005Reply With QuoteReport This Post
The success of a solution usually depends upon your point of view
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quote:
Originally posted by Pistolria:
The clowns at the local Toyota dealership just told me they will only accept cash or a loan through Toyota Credit for a new Tacoma. They will not take a check from my credit union. What a bunch of scumbags!


Was this at Arlington Toyota?



“Banning guns is like banning forks in an attempt to stop making people fat.” - Vince Vaughn

 
Posts: 3420 | Location: Jacksonville, FL | Registered: September 10, 2010Reply With QuoteReport This Post
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Picture of Pistolria
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Coggin at the Avenues
 
Posts: 606 | Location: Jacksonville Beach, FL | Registered: July 24, 2007Reply With QuoteReport This Post
The success of a solution usually depends upon your point of view
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quote:
Originally posted by Pistolria:
Coggin at the Avenues


Damn, they are supposed to be the “good” Toyota dealership.



“Banning guns is like banning forks in an attempt to stop making people fat.” - Vince Vaughn

 
Posts: 3420 | Location: Jacksonville, FL | Registered: September 10, 2010Reply With QuoteReport This Post
Protect Your Nuts
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quote:
Originally posted by Pistolria:
The clowns at the local Toyota dealership just told me they will only accept cash or a loan through Toyota Credit for a new Tacoma. They will not take a check from my credit union. What a bunch of scumbags!


That doesn’t make any sense at all. Rates are extremely low and car values are presently inflated. If anything TMC takes on more risk by financing anything right now. Our local dealerships are pushing everything they can to the indirect lending side for that very reason.

If you did want to still buy from them, if only to give them the figurative finger- your Credit Union may allow you to deposit the check and then write them a check, therefore paying “cash”.

Our local CU writes checks out to the dealership or borrower, Navy FCU does the same thing. You just have to send them the title within X days or they convert it to a personal loan. For extra fun you could bring your check and a garbage bag filled with coin.


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"deserves" ain't got nothin to do with it.
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Posts: 2682 | Location: VA, mostly | Registered: June 14, 2006Reply With QuoteReport This Post
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Picture of Pistolria
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quote:
Originally posted by SpinZone:
Damn, they are supposed to be the “good” Toyota dealership.


The salesman told me to just bring the CU check, he said the finance guy was full of shit.
 
Posts: 606 | Location: Jacksonville Beach, FL | Registered: July 24, 2007Reply With QuoteReport This Post
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