Neither did I until I went to send scope back via UPS.
"We can't accept gun parts at a UPS Store, you have to go to the UPS Customer Center."
"That's on the other side of Phoenix! And this isn't a gun part."
"It's in Tempe, it's a sensitive issue and I'm not accepting a gun part."
"Can you show me where on your website or a copy of your policy that states scopes are gun parts?"
"I don't have time to talk to you!" There are only two customers, including me, and there are two people working at this store as we talk.
So I call the UPS CS line, as I want to make sure I'm not trying to do something against their rules. After talking to a couple of CSRs, I finally talked to a supervisor who told me their policy about gun parts DIDN'T apply to riflescopes. She tried to get me to set up a pick up at my house, but I don't have all day to wait for the UPS driver.
I shipped it via USPS. It was less expensive, and they stayed open a few minutes after closing time for me to get my package properly packed and sent. Thumbs up for them!
Posts: 1537 | Location: Arid Zone A | Registered: February 14, 2006
How did they even know what was in the box? Granted, I ship via UPS online, and drop the package off at a UPS store, or flag down the UPS driver as he drives through my neighborhood, but I have never disclosed what was in the box.
Posts: 5835 | Location: 7400 feet in Conifer CO | Registered: November 14, 2006
Was this a locally owned & operated UPS Store? Most all UPS stores around here are and they all have shitty people working for them. None of them around here know what they are talking about and give bad information often. I won't even wast my time at a UPS store anymore. Be sure to give the one you went to bad ratings on everything you can on the net. Everything I send these days at USPS is machine tools.
Back when EOTech offered to buy back their products I tried to ship a sight from a franchise UPS store and I was told the same thing.
According to the very polite and very apologetic manager it had to do with the fact that they were a franchise. I took it down the road a block to the FedEx store and they shipped it no problem.
The company UPS will ship these items and all kinds of other firearm related goodies but the partner stores are prohibited from accepting them. Maybe UPS doesn’t trust the employees of their franchise locations.
Laughing in the face of danger is all well and good until danger laughs back.
Posts: 500 | Location: Oklahoma | Registered: July 08, 2017
Originally posted by DrewR: Back when EOTech offered to buy back their products I tried to ship a sight from a franchise UPS store and I was told the same thing.
According to the very polite and very apologetic manager it had to do with the fact that they were a franchise. I took it down the road a block to the FedEx store and they shipped it no problem.
The company UPS will ship these items and all kinds of other firearm related goodies but the partner stores are prohibited from accepting them. Maybe UPS doesn’t trust the employees of their franchise locations.
The last time I tried it, UPS stores couldn't even ship things with a UPS account number. Maybe it has changed but FedEx office allows me to use my corporate account number so I haven't gone to a UPS store in years.
“Everybody wants a Sig in the sheets but a Glock on the streets.” -bionic218 04-02-2014
Posts: 15287 | Location: Florida | Registered: May 07, 2008
If I have to go to a UPS store to ship anything they get a brown cardboard box. If they ask what's in it I tell them coffee mugs. Why the f*** would anyone give more info than that?
If they ask what's in it I tell them coffee mugs. Why the f*** would anyone give more info than that?
If you're shipping something of value, and expect to be compensated if it's lost or destroyed, you'll want to be honest about what it was. Otherwise you're going to get "coffee mug replacement value" instead of "scope replacement value".
That still doesn't mean that you need to insert the word gun into it. You can still describe the contents accurately enough to cover your butt while the person sending it still has no idea what you're talking about.
My son had the same issue. He sold expensive scope online and went to the UPS store to ship it was told they needed to see it because he was insuring it for $3000. Then they refused saying it was a gun part.
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I’ve shipped a few gunparts, stocks & such. I always call it ‘wood’ or some other innocuous type part. Just like with empty brass cases, ‘metal parts’.
Posts: 6539 | Location: WI | Registered: February 29, 2012