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American Express and Customer Service (or lack) Login/Join 
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Picture of Pyker
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I have a Delta Gold card. $65 a year. Miles, 1 per dolloar except on Delta.com, and hotels & car hire - double miles.
 
Posts: 2763 | Location: Lake Country, Minnesota | Registered: September 06, 2019Reply With QuoteReport This Post
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Picture of erj_pilot
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quote:
Originally posted by Ronin1069:
quote:
Originally posted by erj_pilot:
Thanks for the post, OP!!

Have a gold card, which runs about $90 a year, I think. Anyway, I don’t use ANY benefits from the card and am not in any “rewards” program.
Just FYI - the Gold is $250. I get more than my value from it with the 4% restaurant points and Uber offers.

I use the cash back Blue for groceries (6% cash back).

Rick gets into better detail in the post above…
$95. Just confirmed on past statement. Maybe yours is a Business Gold??



"If you’re a leader, you lead the way. Not just on the easy ones; you take the tough ones too…” – MAJ Richard D. Winters (1918-2011), E Company, 2nd Battalion, 506th Parachute Infantry Regiment, 101st Airborne

"Woe to those who call evil good, and good evil... Therefore, as tongues of fire lick up straw and as dry grass sinks down in the flames, so their roots will decay and their flowers blow away like dust; for they have rejected the law of the Lord Almighty and spurned the word of the Holy One of Israel." - Isaiah 5:20,24
 
Posts: 11066 | Location: NW Houston | Registered: April 04, 2012Reply With QuoteReport This Post
Semper Fi - 1775
Picture of Ronin1069
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quote:
$95. Just confirmed on past statement. Maybe yours is a Business Gold??

Huh, I’ll look again but do you by chance have a second person with a card? I think extra cards are $95/year.


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All it takes...is all you got.
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For those who have fought for it, Freedom has a flavor the protected will never know

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Posts: 12445 | Location: Belly of the Beast | Registered: January 02, 2009Reply With QuoteReport This Post
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Picture of erj_pilot
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^^^^^
I do not. It's just me, myself, and I. Member since 1988.



"If you’re a leader, you lead the way. Not just on the easy ones; you take the tough ones too…” – MAJ Richard D. Winters (1918-2011), E Company, 2nd Battalion, 506th Parachute Infantry Regiment, 101st Airborne

"Woe to those who call evil good, and good evil... Therefore, as tongues of fire lick up straw and as dry grass sinks down in the flames, so their roots will decay and their flowers blow away like dust; for they have rejected the law of the Lord Almighty and spurned the word of the Holy One of Israel." - Isaiah 5:20,24
 
Posts: 11066 | Location: NW Houston | Registered: April 04, 2012Reply With QuoteReport This Post
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Sorry about your troubles. We have had nothing but excellent service from them.
 
Posts: 64 | Registered: April 30, 2020Reply With QuoteReport This Post
Eschew Obfuscation
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Add me to the dissatisfied AmEx customer list.

I won't bore you with the details of my experience, but the customer service I've gotten over the last year has been so piss poor that I've stopped using, and will be cancelling, both the AmEx cards I have.


_____________________________________________________________________
“One of the common failings among honorable people is a failure to appreciate how thoroughly dishonorable some other people can be, and how dangerous it is to trust them.” – Thomas Sowell
 
Posts: 6643 | Location: Chicago, IL | Registered: December 17, 2007Reply With QuoteReport This Post
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Been an AMEX cardholder since 1983. Customer service is always top notch and the rewards more than cover the fee.
 
Posts: 471 | Location: Kansas | Registered: August 28, 2020Reply With QuoteReport This Post
Semper Fi - 1775
Picture of Ronin1069
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quote:
Originally posted by Calif Phil:
Been an AMEX cardholder since 1983. Customer service is always top notch and the rewards more than cover the fee.


My Platinum card gives me $50 every 6 months to use at Saks 5th Ave. There’s no minimum purchase required so every 6 months I buy something under $75 that I can find a good deal on; usually something kitchen related.


___________________________
All it takes...is all you got.
____________________________
For those who have fought for it, Freedom has a flavor the protected will never know

ΜΟΛΩΝ ΛΑΒΕ
 
Posts: 12445 | Location: Belly of the Beast | Registered: January 02, 2009Reply With QuoteReport This Post
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Picture of mcrimm
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quote:
Originally posted by Ronin1069:
quote:
Originally posted by Calif Phil:
Been an AMEX cardholder since 1983. Customer service is always top notch and the rewards more than cover the fee.


My Platinum card gives me $50 every 6 months to use at Saks 5th Ave. There’s no minimum purchase required so every 6 months I buy something under $75 that I can find a good deal on; usually something kitchen related.


In addition they pay my Walmart Plus, XM Radio, plus lots of other benefits with AMEX Platinum.



I'm sorry if I hurt you feelings when I called you stupid - I thought you already knew - Unknown
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When you have no future, you live in the past. " Sycamore Row" by John Grisham
 
Posts: 4291 | Location: Saddlebrooke, Arizona | Registered: December 24, 2013Reply With QuoteReport This Post
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