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Ducatista |
SO I order an orchid for delivery to a friend for the Chinese New Years. It arrives 6 days late and got frozen on the travel with Fed Ex. Orchids do about as well in freezing temps as a Popsicle does in the sun. DOA Their solution? 50% refund. So I paid 50% for a dead Orchid. Next time I will just light a cigar with a two 20 dollar bills.... GRRRRR Fortunately every time I talked to their customer service I understand most Hindu accents to at least get that. It was like dealing with work! Sure your name is Mark....How's Bangalore Mark? ___________________ "He who is without oil, shall throw the first rod" Compressions 9.5:1 | ||
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Member |
I had one experience with them. I sent a bouquet to the girl I was seeing at the time. The flowers were actually really nice. They came with a nice handwritten card with the message I submitted- signed John. My name isn't John. It certainly wasn't as bad as having to pay for dead flowers, but it caused some confusion and didn't impress me with their attention to detail. "The people hate the lizards and the lizards rule the people." "Odd," said Arthur, "I thought you said it was a democracy." "I did," said Ford, "it is." "So," said Arthur, hoping he wasn't sounding ridiculously obtuse, "why don't the people get rid of the lizards?" "It honestly doesn't occur to them. They've all got the vote, so they all pretty much assume that the government they've voted in more or less approximates the government they want." "You mean they actually vote for the lizards." "Oh yes," said Ford with a shrug, "of course." "But," said Arthur, going for the big one again, "why?" "Because if they didn't vote for a lizard, then the wrong lizard might get in." | |||
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thin skin can't win |
So it was sort of a Dear John letter, but in reverse. You only have integrity once. - imprezaguy02 | |||
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אַרְיֵה |
Assuming that you paid with a credit card, dispute the charge with the card issuer? הרחפת שלי מלאה בצלופחים | |||
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Only the strong survive |
I used them once and the flowers were nice and arrived on time. I leaned two things: I could have bought the same flowers from a local flower shop for half the price and don't feel sorry for old girl friends because there can be some animosity. I hope you paid by credit card and can get reimbursement. 41 | |||
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| Ducatista |
Yeah I am reaching out to my CC company now. NEVER again. Always go local. ___________________ "He who is without oil, shall throw the first rod" Compressions 9.5:1 | |||
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The Unmanned Writer |
Tried them twice - figured the first was a fluke - both times the only thing in the box worth anything was the vase. Refunded on both occasions (this was about 5-7 years ago). FWIW - Sherry's Berries are better.  Life moves pretty fast. If you don't stop and look around once in a while, you could miss it. "If dogs don't go to Heaven, I want to go where they go" Will Rogers | |||
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| Gone but Together Again. Dad & Uncle  |
I too had a similar disappointment many years ago from 1-800-FLOWERS. Much better to use a local florist as they will be more concerned about quality. | |||
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A Grateful American |
Yes. Call the local florist at the location, they get the full amount and the recipient gets better arrangement. "the meaning of life, is to give life meaning" ✡ Ani Yehudi אני יהודי Le'olam lo shuv לעולם לא שוב! | |||
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His Royal Hiney |
I used to used them. It's just that I didn't have the need anymore. I did remember when one delivery was delivered to the wrong address. I had them resend a new one. "It did not really matter what we expected from life, but rather what life expected from us. We needed to stop asking about the meaning of life, and instead to think of ourselves as those who were being questioned by life – daily and hourly. Our answer must consist not in talk and meditation, but in right action and in right conduct. Life ultimately means taking the responsibility to find the right answer to its problems and to fulfill the tasks which it constantly sets for each individual." Viktor Frankl, Man's Search for Meaning, 1946. | |||
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Member |
Apart from Farmville Flowers, I've never had good luck with any phone/online flower companies. Local, when an option, is by far better. Even calling a local florist where you're needing them delivered. Worked for a florist in college, drove deliveries for them. We did some online orders for a few of these companies, but not often. The Enemy's gate is down. | |||
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| Get my pies outta the oven!  |
I learned my lesson long ago that all these online florists are total shit and a giant ripoff. If you want something done right, look up a florist local to the area you want the flowers delivered to and deal with them direct. | |||
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Fighting the good fight |
About 20 years ago, I used an online service to send a bouquet of flowers to a college friend who has just suffered a family loss. (I don't recall if it was 1-800-Flowers, but I think it might have been...) Imagine my surprise when her sister calls me to ask about my intentions. My message of condolences was printed in the card as specified, but the card itself was a "Be Mine"-style Valentines Day card, and the flowers came in a container festooned with hearts, teddy bears, and professions of love. That was nice and awkward. | |||
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| Member |
Google search the locals. You are better off. Sometimes cheaper, too. End of Earth: 2 Miles Upper Peninsula: 4 Miles | |||
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Member |
This company was one of the first to market with the idea that being a broker was a simple way to make money. We were amazed that one company could do what FTD could and did do. We fell victim to a mellifluous voice, a gentleman with a beard and mustache, and incessant TV ads. Like many, I have found that I can call the local florist near my parents home in Ft Myers and get what I need when I need it for less. ------- Trying to simplify my life... | |||
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Member |
Love my local florist! And when we need to send flowers to a friend in another town, we call a florist in that town. It's worked very well so far.
Yeah. What the monkey said.  God bless America. | |||
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| Member |
Learned quickly how much they suck. Delivered ugly and dead flowers. Got a refund. The second time the arrangment was delivered several days late for an important occasion. The CSR offered to send another arrangement free of charge. My daughter woundered why I would send her flowers that said Happy Presidents Day. | |||
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| Member |
I always use a local florist | |||
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| Eschew Obfuscation |
This was my experience as well. There was no second time. _____________________________________________________________________ “Civilization is not inherited; it has to be learned and earned by each generation anew; if the transmission should be interrupted for one century, civilization would die, and we should be savages again." - Will Durant | |||
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paradox in a box |
I think they are hit or miss because they use local florists a lot of the time. They just sort of subcontract it out IIRC. I recall having an order for my wife and the truck that came was from the local florist. Better to go with the local florist so they don't have to give away a cut. These go to eleven. | |||
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