F-off with this "no reply" shit. Every time I try to make a medical appointment or most any other commitment, I get an email asking me to log on to a website and fill out forms. I am not doing that shit. I will not put my personal info into some website with who-knows-what security protocol. And every time, without fail, the email is from a "no-reply" address. F_That_Schitt. That's all.

quote:

-off with this "no reply" shit. Every time I try to make a medical appointment or most any other commitment, I get an email asking me to log on to a website and fill out forms. I am not doing that shit. I will not put my personal info into some website with who-knows-what security protocol. And every time, without fail, the email is from a "no-reply" address. F_That_Schitt. That's all.
 
Posts: 3266 | Registered: August 19, 2001

Well, then go to the office and fill the forms out there, Problem solved

I fully understand and agree with FishOn's reluctance to provide personal data to a site with unknown, and probably vulnerable, so-called "security." However, it's a lost cause. Even if you do not reply via the website, your information will be entered into your health care provider's computer system when you appear for an office visit, and that information will be sitting there, in the system, waiting for a hacker.

Yeah, it sucks, but you're not likely to find a provider that keeps your information on paper in a filing cabinet.

The other point that FishOn made, the no-reply email address, is just plain arrogant. Not FishOn, but the sender(s) of any email who essentially say, "We're talking to you, but we're not going to accept any response that you might want to make." This really pisses me off when I receive something like this, and I eventually find a way to let the sender know about it. Just plain arrogant and annoying as hell.

Oh yeah, you might want to edit your title in accordance with the sticky at the top of this forum section.

quote:

Originally posted by ZSMICHAEL:

Well, then go to the office and fill the forms out there, Problem solved

No, the problem is NOT solved. If you think that the personal information entered on the forms is not going to be input to the provider's computer system, where it is vulnerable to hacking, you are really naive.

"Do not reply" senders piss me off to no end so I just block them.
Once a year, or every other visit, my provider handed me a clipboard with 3-4 pages to fill out "to update our files" or "we changed to a new system". I quit filling them in and just hand them back with "same everything" written below my name.

My wife and I both HATE the way this is being forced on us. Over the last few years, we have received the notifications about a company's systems being hacked and our personal information being stolen, free credit monitoring, etc. I'd say 4 times out of 5 it was from a medical insurance company, medical provider or medical records company. Just in the last week, 2 of those notifications, both medical related.

I'm part of a data breach from a doctor's office and not happy about it.

I've lived here for a little over 8 years and several of my doctors (e.g. PCP) are on their 3rd damn app.

quote:

I'm part of a data breach from a doctor's office and not happy about it.

I've lived here for a little over 8 years and several of my doctors (e.g. PCP) are on their 3rd damn app.

^^^^^^^^^^^
It costs an average doc 35 thousand to notify folks of a breach. If someone breaks into a storage locker that is all it takes. Not just computer hacking. The hospital here is the big offender. You think that everybody has everyone'
s SSN by now,

quote:

Originally posted by ridewv:
I quit filling them in and just hand them back with "same everything" written below my name.

Love when patients do this, or tells the staff at check in that "nothing has changed." Then, lo and behold, they are shocked when they receive a bill for their visit because their insurance changed and they neglected to inform the office. Then they're pissed off because their casual "nothing has changed" wasn't true.

Then they cry and whine and moan and expect the providers office to refile the claim with their correct insurance information. All because they stated everything was "the same."

If I had my way they'd be on the hook for the bill and they could file for reimbuisement with their insurance or their FSA.

Note - not directed at ridewv becuase I know those medical questionares are ridiculous. More of a PSA to make sure if something has changed you let your provider's staff know.

quote:

No, the problem is NOT solved. If you think that the personal information entered on the forms is not going to be input to the provider's computer system, where it is vulnerable to hacking, you are really naive.
 
Posts: 31478 | Location

^^^^^^^
Filling them in at the office eliminates one problem. Do you cross out your name on the sign in sheet before each visit? I guess you have a better solution that you will share with the group later on. Are you seen under an alias?

Doc uses MyChart for his practice, part of a larger group of physicians.

Everything is electronic as an option, you don't have to pre-check in if you dont want you can sit in the waiting room and fill out forms however you like.

I prefer the e-check in, it's the same questions that are on the paper forms, and it means when I come in it's quicker, all I do is pay the co-pay and sit, and I get in quickly.

OTOH they keep sending me those survey on how you are doing asking questions about how you feel, etc, I just ignore them since they are not required forms.

quote:

Originally posted by ZSMICHAEL:

Do you cross out your name on the sign in sheet before each visit?

Absolutely! I always cross out my name before I get there.

Hmm, must be a regional thing. When I go in for my annual check-up, the gal at the desk asks me if everything is still the same. If nothing has changed, I tell her ...yup.

I have never gotten an email from them or any other doctor for that matter.

quote:

Originally posted by Bassamatic:

Hmm, must be a regional thing. When I go in for my annual check-up, the gal at the desk asks me if everything is still the same.

At my Primary Care Doc's office, there's a sign-in sheet* that has a column for a yes / no, asking whether insurance has changed.

---

*Actually not a sheet, it's a page full of tear-off strips on a clip-board; they remove your strip after you sign in. I'm guessing that it's some sort of HIPAA thing, so incoming patients don't see any information about patients who have signed in previously.

quote:

Originally posted by V-Tail:

quote:

Originally posted by ZSMICHAEL:

Well, then go to the office and fill the forms out there, Problem solved

No, the problem is NOT solved. If you think that the personal information entered on the forms is not going to be input to the provider's computer system, where it is vulnerable to hacking, you are really naive.

And, actually, most medical offices hand you a tablet to enter your information or to sign papers.