I'm seething about damage done to my tractor; UPDATE page 2

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June 09, 2020, 04:22 PM

bald1

I'm seething about damage done to my tractor; UPDATE page 2

SUCCESS! They're ordering me a new seat.

June 09, 2020, 04:32 PM

jhe888

quote:
Originally posted by Scooter123:
Hate to tell you this but 26 years old plastic is pretty much "aged out". This means that all the "plasticizer" has basically evaporate resulting in very brittle plastic. To be blunt, no matter how sort of decent it looked that seat was due to be replaced.

I don't think this is correct, legally. They should put the tractor back as it was, and that didn't include a torn seat and dented metal work.

As a matter of customer service and reputation, the fixes are probably realitively cheap compared to the cost of the bad reputation.

June 09, 2020, 04:54 PM

Johnny 3eagles

Good deal. Glad they stepped up and did the right thing.

If you're goin' through hell, keep on going.
Don't slow down. If you're scared don't show it.
You might get out before the devil even knows you're there.

NRA ENDOWMENT LIFE MEMBER

June 09, 2020, 05:10 PM

.38supersig

Nice!

June 09, 2020, 06:48 PM

CoolRich59

quote:
Originally posted by bald1:
SUCCESS! They're ordering me a new seat.

Well done. Glad to hear it.

_____________________________________________________________________
“One of the common failings among honorable people is a failure to appreciate how thoroughly dishonorable some other people can be, and how dangerous it is to trust them.” – Thomas Sowell

June 12, 2020, 11:45 AM

bald1

Just got a call from the repair shop indicating my new replacement seat has arrived and can be picked up. :thumbsup:

June 13, 2020, 11:58 AM

IntrepidTraveler

quote:
Originally posted by jhe888:
...
I don't think this is correct, legally.
...

I'm kind of curious as to what is legally required? If I take my car in to be serviced and there's a hail storm, is the service place liable for the damage? Does it make a difference if it's normally parked outside (instead of in a garage), as it would have been damaged anyway? What about parking at an airport and a hailstorm, is the parking lot operator liable? (Yes, I know they have the fine legalese print all over the tickets abrogating responsibility.) Where's the line between what is and isn't required?

I get the whole customer service angle. I'm curious about the legal side.

_{Thus the metric system did not really catch on in the States, unless you count the increasing popularity of the nine-millimeter bullet.
- Dave Barry

"Never go through life saying 'I should have'..." - quote from the 9/11 Boatlift Story (thanks, sdy for posting it)}

June 14, 2020, 03:11 PM

CoolRich59

quote:
Originally posted by IntrepidTraveler:

I get the whole customer service angle. I'm curious about the legal side.

I don't presume to speak for jhe888 (plus, I've been retired for a couple of years now), but I'm thinking he might be saying that a bailment was created. There are different types of bailments, but one of the general principles is that the shop (the "bailee") is liable for any damage to the property while it's in their custody.

June 25, 2020, 07:53 AM

66tas

"Seething" about damage done to a wore out, 26 year old seat that likely cost 50 bux to replace...you sir, have about run out of things to worry about.....

June 25, 2020, 08:41 AM

229DAK

quote:
Originally posted by 66tas:
wore out, 26 year old seat

So you actually inspected his tractor seat before the hail damage in order to make this "factual" statement?

_________________________________________________________________________
“A man’s treatment of a dog is no indication of the man’s nature, but his treatment of a cat is. It is the crucial test. None but the humane treat a cat well.”
-- Mark Twain, 1902