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Bookers Bourbon
and a good cigar
Picture of Johnny 3eagles
posted
Our first time ever in a WhatABurger (may be the last time), new store opened 2 weeks ago near us. Apparently they failed to hire a Manager and failed to train the employees.

We (4 of us) went for lunch at noon. Line backed up to the door. Tables full, counting the 3 tables used by the EMPLOYEES taking a break at the busiest time of day.

Our turn: Simple order, 3 number 1 originals and 1 number 5 Bacon Burger. Drink dispenser is INOP, they have to take the cups and fill in the kitchen. 1 Iced Tea, 1 Sprite, 1 Coke, 1 Root Beer. They scored 75%, the Root Beer was a cup of water. They call our number for our food...1 Original and 1 Bacon Burger (with fries) on a tray. The other 2 Originals are in a TO-GO bag.

At this point, 3 tables are still occupied by 3 employees on break, about 45 minutes after we arrived. One of the folks taking a break was on break when we arrived, the only Caucasian we saw working there, was lounging on two chairs with his back against the wall, feet up on the second chair smiling. The other 2 employees on break were sitting separately at 2 four person tables not using the 2 person tables.

This, by the way, is in a fairly upscale neighborhood.

Chances of going back....Slim to none.



BIDEN SUCKS.

If you're goin' through hell, keep on going.
Don't slow down. If you're scared don't show it.
You might get out before the devil even knows you're there.


NRA ENDOWMENT LIFE MEMBER
 
Posts: 7294 | Location: Arkansas  | Registered: November 06, 2010Reply With QuoteReport This Post
Fighting the good fight
Picture of RogueJSK
posted Hide Post
You mean to tell me you had poor service at a fast food place?

This is my shocked face.


Barring those who live in the total boonies, I can almost guarantee that you could locate some local diner or burger joint who can make you a better burger for about the same price as an overpriced fast food burger these days.
 
Posts: 33117 | Location: Northwest Arkansas | Registered: January 06, 2008Reply With QuoteReport This Post
Bookers Bourbon
and a good cigar
Picture of Johnny 3eagles
posted Hide Post
Agreed, but with all the hype surrounding the WhatABurger chain, and being a new location, we certainly expected much better.

This is my disappointed face.



BIDEN SUCKS.

If you're goin' through hell, keep on going.
Don't slow down. If you're scared don't show it.
You might get out before the devil even knows you're there.


NRA ENDOWMENT LIFE MEMBER
 
Posts: 7294 | Location: Arkansas  | Registered: November 06, 2010Reply With QuoteReport This Post
Raptorman
Picture of Mars_Attacks
posted Hide Post
I wasn't impressed with ours either.

The employees were good, but the food was meh.


____________________________

Eeewwww, don't touch it!
Here, poke at it with this stick.
 
Posts: 34421 | Location: North, GA | Registered: October 09, 2002Reply With QuoteReport This Post
Fighting the good fight
Picture of RogueJSK
posted Hide Post
My Dad was a massive Whataburger fan, having lived in Texas his whole life, and eaten Whataburger on at least a semi-weekly basis.

Even he admits that they suck these days. So even decades of nostalgia and brand loyalty isn't enough to overcome the poor quality, poor service, and high price of fast food nowadays.
 
Posts: 33117 | Location: Northwest Arkansas | Registered: January 06, 2008Reply With QuoteReport This Post
אַרְיֵה
Picture of V-Tail
posted Hide Post
quote:
Originally posted by Johnny 3eagles:

Chances of going back....Slim to none.
If this had been my experience, chances of letting Corporate know exactly what happened: 173% minimum!

Ed Nelson, CEO

Rob Rodriguez, Senior Vice President, Restaurants, and Chief Restaurant Operating Officer

300 Concord Plaza Dr.
San Antonio, TX 78216



הרחפת שלי מלאה בצלופחים
 
Posts: 31458 | Location: Central Florida, Orlando area | Registered: January 03, 2010Reply With QuoteReport This Post
I run trains!
Picture of SigM4
posted Hide Post
Ever since being bought by the Chicago based group the stores have gone down hill. There are still random one-off good ones, but on the whole I’m through with Whataburger, which is hard for than 42 y/o Texan to admit.



Success always occurs in private, and failure in full view.

Complacency sucks…
 
Posts: 5425 | Location: Wichita, KS (for now)…always a Texan… | Registered: April 14, 2006Reply With QuoteReport This Post
What is the
soup du jour?

posted Hide Post
quote:
Originally posted by SigM4:
Ever since being bought by the Chicago based group the stores have gone down hill...


This is a problem. I noticed their seasonal milkshakes have gone to semi-annual, and i'd kill for one of their Salted Caramel, but I feel it's been years.
 
Posts: 2060 | Location: TX | Registered: October 28, 2010Reply With QuoteReport This Post
Unapologetic Old
School Curmudgeon
Picture of Lord Vaalic
posted Hide Post
One opened by me, 2 hour wait, huge lines, etc. Totally ridiculous. Waited a while until the newness wore off and you could actually get in and out in a reasonable amount of time. Extremely meh. Wont be back.




Don't weep for the stupid, or you will be crying all day
 
Posts: 10756 | Location: TN | Registered: December 18, 2005Reply With QuoteReport This Post
Spread the Disease
Picture of flesheatingvirus
posted Hide Post
At least they have spicy ketchup, though it could be spicier. Plus, they have a really good green chile double in New Mexico. Sorry, rest of America.


________________________________________

-- Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past me I will turn the inner eye to see its path. Where the fear has gone there will be nothing. Only I will remain. --
 
Posts: 17626 | Location: New Mexico | Registered: October 14, 2005Reply With QuoteReport This Post
Go Vols!
Picture of Oz_Shadow
posted Hide Post
Had it in Florida decades ago when they took over a bunch of Hardee’s. It wasn’t memorable. I seem to recall it was a step down from Fuddruckers type places but slightly better than places like Burger King.
 
Posts: 17944 | Location: SE Michigan | Registered: February 10, 2007Reply With QuoteReport This Post
Baroque Bloke
Picture of Pipe Smoker
posted Hide Post
I can hardly eat anything these days without gaining weight. That’s one reason my burger place is Shake Shack. Their little quarter-pound cheeseburger with Martin’s potato bread bun is very good, and they cook it to my order.

Maybe because I’m a regular they give me LOTS of raw onion and pickles. And their pickles are very good – almost Claussen good.



Serious about crackers
 
Posts: 9484 | Location: San Diego | Registered: July 26, 2014Reply With QuoteReport This Post
Drill Here, Drill Now
Picture of tatortodd
posted Hide Post
When I first moved to Texas in the late 90s, WhatABurger was awesome whether I was in West Texas or DFW. Almost on par with chick-fil-a with polite, respectful, hard working employees. Very good food for the genre.

I moved away for 5 years, and this time I moved to Houston. Still good service and good food for the genre.

I moved away for 7 years, and then moved to where I am now. The WhatABurger by my house was very busy, but the food was meh and the service was mostly miss. The WhatABurger by my first office was insanely busy, and the food was good and so was the service.

Since being sold the Shitcago group, the one by my house is only edible for breakfast and the service managed to get worse. However, the WhatABurger by the only 24 hour pharmacy in the area has tasty food and good service.



Ego is the anesthesia that deadens the pain of stupidity

DISCLAIMER: These are the author's own personal views and do not represent the views of the author's employer.
 
Posts: 23695 | Location: Northern Suburbs of Houston | Registered: November 14, 2005Reply With QuoteReport This Post
Hop head
Picture of lyman
posted Hide Post
Whataburger is different in Va,

I guess it was or is a separate chain,

there is only one left, which I hit when I have to go to the UPS depot, (it is nearby at Reymet Rd and Jeff Davis Highway, also known as the Richmond Petersburg turnpike , or just The Pike,

delicious, for what it is,

a similar location called Roy's Big Burger is on the north side of town,


both are the old waffle house of burger joints, as in old waffle house when people smoked in the place and the cook had a few teeth, and smoked while cooking

double cheeseburger, lettuce onions and mayo,
fries and tea,
damn good lunch



https://chandlersfirearms.com/chesterfield-armament/
 
Posts: 10597 | Location: Beach VA,not VA Beach | Registered: July 17, 2007Reply With QuoteReport This Post
Member
posted Hide Post
I must be lucky. My Whataburger is good. The service is somewhere between Chick Fil A and McDonalds, but the food is delicious. I even buy their ketchup by the bottle.
Here's to hoping everyone finds a good Whataburger.
 
Posts: 806 | Location: Crestview Florida | Registered: July 23, 2008Reply With QuoteReport This Post
A teetotaling
beer aficionado
Picture of NavyGuy
posted Hide Post
I agree, the chain has taken a dive since the Chicago buy out. It used to be one of my favorite FF joints. I don't go anymore but there must be a difference location to location. I see some locations with very few cars at prime times, and others with drive throughs wrapping around the building. These are independently owned and operated franchised businesses so I suppose that has a lot to do with the the level of service and quality of the food at different locations.



Men fight for liberty and win it with hard knocks. Their children, brought up easy, let it slip away again, poor fools. And their grandchildren are once more slaves.

-D.H. Lawrence
 
Posts: 11524 | Location: Fort Worth, Texas | Registered: February 07, 2007Reply With QuoteReport This Post
Make America Great Again
Picture of bronicabill
posted Hide Post
One opened near me just about a year ago. I still haven't been...

For a fast-food burger, nobody around here beats the taste of Dairy Queen's burgers!


_____________________________
Bill R.
North Alabama
 
Posts: 4795 | Location: Madison, AL | Registered: December 06, 2009Reply With QuoteReport This Post
I Am The Walrus
posted Hide Post
My experience with them has been hit or miss. The locations in nicer areas are blah but the ones in the 'hood (ate at one in Jackson, MS) was pretty good. Or maybe that was because I had been driving for 16 hours by that point?


_____________

 
Posts: 13314 | Registered: March 12, 2005Reply With QuoteReport This Post
quarter MOA visionary
Picture of smschulz
posted Hide Post
Burger joints have got a lot better over the years as has many restaurants.
WhatABurger was originated here in Texas and back in the day it was quite amazing.
Not so much they have got worse is just that everyone else got better.
Some exceptions of course that happen in individual areas where something can slip through the cracks with personnel.
I don't eat Fast Food anymore but I have a buddy who grew up in the area here in Texas (Corpus) where it started and is still hooked on it.
But you just can't generalize and first impressions are lasting.
.02
 
Posts: 23231 | Location: Houston, TX | Registered: June 11, 2006Reply With QuoteReport This Post
Get my pies
outta the oven!

Picture of PASig
posted Hide Post
All fast food service has declined significantly within the past 2 years. They can't find competent people any longer, the prices are ludicrous and the food has gone way downhill. You'd be better off just avoiding all of it and cooking your own burgers at home now.


 
Posts: 34662 | Location: Pennsylvania | Registered: November 12, 2007Reply With QuoteReport This Post
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