Over two weeks since I contacted PSA and still haven't received the shipping label as promised. Then it still has to be shipped there, fixed, and shipped back. Not impressed with the service at all. Holidays are no excuse, it takes minutes to print a label and e-mail it.
Posts: 1033 | Location: North Carolina | Registered: January 23, 2005
That sucks. I have an Aero Precision that came with a tight magwell (only aluminum 30s would work, everything else was waayyy too tight), they took it back, worked on it, re coated it, and sent it back in about 2 weeks and it was fixed.
But your experience with PSA C/S is about what I would expect the two times I've had to deal with them. Slow, unresponsive, and pretty much incompetent.
Does PSA have a Facebook page? Take them to the table on the comments section where everyone sees it. I’ve had good luck with this tactic in the past when no other help was available. (With other companies)
"Attack life, it's going to kill you anyway." Steve McQueen...
Posts: 5444 | Location: TEXAS | Registered: July 18, 2005
If you have no further luck with PSA..... Do you know of anybody with a jig for completing 80% lowers? Borrow it and rout out the offending area. You'll end up with a bare spot, but have a fully functional lower.
Why does that buffer tube have a step? Have you tried closing it without the bolt carrier installed? Do you have a proper buffer tube to try out? Many AR uppers have an elongated forward pin hole. Does Yours?
I'm not an armorer, but I have been around a few M16's and AR's. Look at Jelly's post above. They buffer tube looks different than I have seen...From what I remember the buffer tube is flat and as you screw it in, it goes over the buffer retaining pin. Just looked at a Colt and a PSA and both buffer tubes ends were flat...
Posts: 1796 | Location: U.P. of michigan | Registered: March 02, 2010