I don't think you have an honest answer until you dig down to the 2nd or 3rd row from the bottom where the big dings are. Measure one of those and then you will know

I don't understand why they didn't palletize the shipment to send it to you. I'm guessing the total weight had to be somewhere between 350lbs-375lbs. No way it was cheaper shipping that via UPS, FedEx, or USPS. They could have shipped that via R&L for probably $100-115

quote:

Originally posted by charlie12:

quote:

Originally posted by chongosuerte:
Am I the only person that sees this and wants to hang out with the guy that buys 50 cal in ten-can quantities?

I've seen him with my own eyeballs. He's a great guy

Thanks for the compliment!

UPDATE: I called and talked to customer service, and followed up as requested by email with the photos. They are sending a call tag for UPS to pick them up. In my email to them with the photos I said that the ammo was probably okay to shoot, but it was aggravating that they shipped it this way and that I'd have to be more vigilant about checking each round. It seems crazy to spend the money to ship them back, and to ship replacements, so I offered to keep them if they offered some price adjustment for the damaged cans and trouble to check them. They declined and are sending the call tags. I don't know if they just think I'm trying to get over on them or what, but seems crazy to me. Maybe they're just making an insurance claim and don't care, even though this was primarily their fault for their packaging.

To expedite the replacement (and to insure they didn't just rebox them and return the same ammo to me) I asked if they could ship replacements and charge my card, and just credit me back when they get the return. They said they would ship out replacements in advance and not charge my card.

So I am pretty impressed with their customer service. And the girl said that she was going to personally go to the warehouse and make sure that they package them with the cans upright.

The problem is that they have individual boxes that perfectly fit an a 50 cal ammo can, oriented on it's side. I guess they decided it would stay that way easier than upright, because of the lower center of gravity. But they really need to package these two cans to a box, and if someone buys a single can they just need to pad it for the extra space.

I'll let y'all know how the replacements show up.