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CRANSTON, R.I. (WPRI) — An oil delivery gone wrong forced a Rhode Island couple out of their home.

Dawn Falcone, the daughter of the homeowner, said her mother was showering two weeks ago when she heard an unusual noise. When she went to investigate, she found gallons of heating oil being poured into her basement.

Falcone said the Scenic Drive home had converted from oil to propane last summer, but the exterior pipe wasn’t removed along with the oil tank.

‘We made a mistake’: Texas demolition company accidentally tears down wrong house
“She jumped out of the shower, threw on her pajamas soaking wet and stopped the person from doing that,” Falcone said, adding that 140 gallons of heating oil ultimately ended up in her mother’s basement. “Otherwise, it would have been 200 gallons, because that is what was ordered.”

The oil company, Mathews Oil, said it was an unfortunate accident, and that the delivery was mistakenly made there instead of a similar address further down the road.

The owner of the company said as soon as he learned of the mistake, he contacted an environmental cleanup company.

“I’m extremely sorry it happened,” Jim Mathews said over the phone. “Our insurance company is involved and we will make everything whole.”

Mathews said the clean up could cost upwards of $14,000.

Falcone said her mother and stepfather were forced out of their home and into a hotel following the incident, but they can no longer afford to stay there.

The couple claims the home remains uninhabitable because it reeks of oil and many of their belongings were damaged.

The family is unsatisfied with how it’s being handled claiming the clean up is taking long to complete. However, the oil company said they are not delaying the process.

“She was in the house just trying to get clothes and felt nauseous and had to run outside,” Falcone said of her mother’s recent return to her residence.

A hazmat team with the R.I. Department of Environmental Management responded to the home twice within the past two weeks alongside the cleaning crew to determine the extent of the contamination.

The state agency said the specialist tested the home for hazardous chemicals, but the results did not exceed the threshold that would require DEM to take further action.

The fallout from the messy mix-up remains between the homeowner and the oil company.

The Cranston Police Department was notified of the incident but said there’s no criminal investigation into what happened.

The DEM said there have been no complaints filed against Mathews Oil within the last decade.

Falcone said her mother is considering taking legal action against the oil company if the situation isn’t remedied completely.

LINK: https://wgntv.com/news/oil-com...ooding-the-basement/
 
Posts: 17226 | Location: Stuck at home | Registered: January 02, 2015Reply With QuoteReport This Post
Don't Panic
Picture of joel9507
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quote:
the Scenic Drive home had converted from oil to propane last summer, but the exterior pipe wasn’t removed along with the oil tank

And from this we learn......?
 
Posts: 15025 | Location: North Carolina | Registered: October 15, 2007Reply With QuoteReport This Post
Raptorman
Picture of Mars_Attacks
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quote:
Originally posted by joel9507:
quote:
the Scenic Drive home had converted from oil to propane last summer, but the exterior pipe wasn’t removed along with the oil tank

And from this we learn......?


Don't stick your hose where it doesn't belong?


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Posts: 34108 | Location: North, GA | Registered: October 09, 2002Reply With QuoteReport This Post
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quote:
Originally posted by ZSMICHAEL:
CRANSTON, R.I. (WPRI) — An oil delivery gone wrong forced a Rhode Island couple out of their home.

Dawn Falcone, the daughter of the homeowner, said her mother was showering two weeks ago when she heard an unusual noise. When she went to investigate, she found gallons of heating oil being poured into her basement.

Falcone said the Scenic Drive home had converted from oil to propane last summer, but the exterior pipe wasn’t removed along with the oil tank.

‘We made a mistake’: Texas demolition company accidentally tears down wrong house
“She jumped out of the shower, threw on her pajamas soaking wet and stopped the person from doing that,” Falcone said, adding that 140 gallons of heating oil ultimately ended up in her mother’s basement. “Otherwise, it would have been 200 gallons, because that is what was ordered.”

The oil company, Mathews Oil, said it was an unfortunate accident, and that the delivery was mistakenly made there instead of a similar address further down the road.

The owner of the company said as soon as he learned of the mistake, he contacted an environmental cleanup company.

“I’m extremely sorry it happened,” Jim Mathews said over the phone. “Our insurance company is involved and we will make everything whole.”

Mathews said the clean up could cost upwards of $14,000.

Falcone said her mother and stepfather were forced out of their home and into a hotel following the incident, but they can no longer afford to stay there.

The couple claims the home remains uninhabitable because it reeks of oil and many of their belongings were damaged.

The family is unsatisfied with how it’s being handled claiming the clean up is taking long to complete. However, the oil company said they are not delaying the process.

“She was in the house just trying to get clothes and felt nauseous and had to run outside,” Falcone said of her mother’s recent return to her residence.

A hazmat team with the R.I. Department of Environmental Management responded to the home twice within the past two weeks alongside the cleaning crew to determine the extent of the contamination.

The state agency said the specialist tested the home for hazardous chemicals, but the results did not exceed the threshold that would require DEM to take further action.

The fallout from the messy mix-up remains between the homeowner and the oil company.

The Cranston Police Department was notified of the incident but said there’s no criminal investigation into what happened.

The DEM said there have been no complaints filed against Mathews Oil within the last decade.

Falcone said her mother is considering taking legal action against the oil company if the situation isn’t remedied completely.

LINK: https://wgntv.com/news/oil-com...ooding-the-basement/


Who left the fill pipe after taking away the oil tank? I’d blame those people..more than the oil company
 
Posts: 4521 | Registered: January 22, 2005Reply With QuoteReport This Post
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The fuck you say. Leaving pipe was dumb. Delivering 200 gallons to the wrong address without even knocking on the door or double checking the address? 200 gallons to the wrong address and you blame the oil tank removal guys? Oh ok sure.

Let me know when the DEA raids your house because they read the address wrong that it was really your fault because you should have changed the burnt out light bulb by the mailbox. It wasn’t their fault for GOING TO THE WRONG FUCKING HOUSE.
 
Posts: 7460 | Location: Florida | Registered: June 18, 2005Reply With QuoteReport This Post
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In highschool I had a friend who had this happen, they put it in some pipe that wasn't the fill. IIRC a couple hundred gallons in the basement. (the tank is supposed to have a vent with a "whistler" cap on it. No whistling sound as you fill, something is wrong. But, people make mistakes.)


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Posts: 21101 | Location: 18th & Fairfax  | Registered: May 17, 2003Reply With QuoteReport This Post
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Having seen similar claims litigated from the insurance companies side, they need to add at least two more zeros to that $14,000 figure. And then multiply that times about 3.
 
Posts: 1960 | Location: Indiana or Florida depending on season  | Registered: March 18, 2012Reply With QuoteReport This Post
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The first thing I did when my father and I removed the oil tank in my New Jersey home was remove the fill pipe and the vent pipe.
Some homes had automatic deliveries done throughout the heating season and we did not know if the old homeowners had stopped this service.
I had heard of this happening to people in New Jersey when they converted to gas from oil.




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Posts: 2571 | Location: Central Florida, south of the mouse | Registered: March 08, 2010Reply With QuoteReport This Post
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Anyone know what is involved in terms of mitigation of a spill such as this? I cannot image living with the constant smell of the North Slope.
 
Posts: 17226 | Location: Stuck at home | Registered: January 02, 2015Reply With QuoteReport This Post
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Years ago, I worked as an insurance adjuster in RI and had a claim in Cranston where the same thing happened. The house was switched to gas and the tank was removed, fill pipe was still there. There was a little over an inch of oil throughout the basement. Clean Harbors was called, everything was pumped out, the basement floor was demo’d out and entire house was cleaned. They had to keep air scrubbers in there for 2 weeks with special charcoal filters to capture the vapor / odor. The basement walls got sealed with a special paint. Lucky for these people, they had water issues in the basement so they didn’t store a bunch of stuff in it. They had to replace the furnace, water heater, and basement stairs. If I remember right, it was about $250k when everything was said and done


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Posts: 4851 | Location: Celina, TX | Registered: February 07, 2008Reply With QuoteReport This Post
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I had an errant oil delivery back in the 90's. 175 gallons. Idiots tried billing me 2 weeks later when their client got the bill but no oil. I thanked them for the free oil and told them that I hoped they learned from their $500 mistake.
 
Posts: 4979 | Registered: April 20, 2010Reply With QuoteReport This Post
Get my pies
outta the oven!

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Seems to happen more often than you’d think.

Wouldn’t removing the fill pipe be THE FIRST THING DONE when converting from oil? It sounds like the basement tank was removed? When I converted from oil to NG, the first thing my HVAC guy did was pull that pipe and filled in the hole with expanding foam and then a piece of aluminum siding to match.

Seems like common sense?

That’s a major hazmat cleanup too, I bet that cost a pretty penny Eek


 
Posts: 33777 | Location: Pennsylvania | Registered: November 12, 2007Reply With QuoteReport This Post
Get my pies
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Picture of PASig
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quote:
Originally posted by ZSMICHAEL:
Anyone know what is involved in terms of mitigation of a spill such as this? I cannot image living with the constant smell of the North Slope.


I believe it involves digging up the basement floor and removing everything that was contaminate. That stuff STINKS!


 
Posts: 33777 | Location: Pennsylvania | Registered: November 12, 2007Reply With QuoteReport This Post
Master-at-Arms
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quote:
Originally posted by PASig:
quote:
Originally posted by ZSMICHAEL:
Anyone know what is involved in terms of mitigation of a spill such as this? I cannot image living with the constant smell of the North Slope.


I believe it involves digging up the basement floor and removing everything that was contaminate. That stuff STINKS!


The remediation company will find cracks, or, God forbid, a trap in the basement floor. Naturally oil will have found its way beneath the foundation, requiring remediation as well. These remediation companies dig, and dig, and dig. Costing the oil company unnecessary dollars. These spills are a blank check for them! Responsibility lies with the company who delivered the oil, no one else. If there was an actual vent alarm this wouldn't have happened. Naturally the driver will claim he had a whistle, he didn’t! As mentioned earlier 14k is painfully under estimated. Also, the home owner will not bear any of the expenses incurred staying out of the house. I used to manage the delivery department of one of the largest home heating oil companies in the country, so I know about this sort of thing. This will cost them big time.
As a rule, the last one to touch it, eats it.



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Posts: 7506 | Location: Stuck in NY, FUAC  | Registered: November 22, 2005Reply With QuoteReport This Post
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quote:
Originally posted by Graniteguy:
I had an errant oil delivery back in the 90's. 175 gallons. Idiots tried billing me 2 weeks later when their client got the bill but no oil. I thanked them for the free oil and told them that I hoped they learned from their $500 mistake.


And as an added bonus, they did not flood your basement!


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Posts: 25643 | Location: Virginia | Registered: December 16, 2001Reply With QuoteReport This Post
Non-Miscreant
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So did the company fire the delivery guy?


Unhappy ammo seeker
 
Posts: 18387 | Location: Kentucky, USA | Registered: February 25, 2001Reply With QuoteReport This Post
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^^^^^^^
Yes. He was promptly hired by the Biden Administration to work in the Energy Sector.
 
Posts: 17226 | Location: Stuck at home | Registered: January 02, 2015Reply With QuoteReport This Post
Why don’t you fix your little
problem and light this candle
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My dad has a similar situation. They actually put a cap on the pipe and have a sign that says "do not fill with heating oil"



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Posts: 3588 | Location: Central Virginia | Registered: November 06, 2006Reply With QuoteReport This Post
Why don’t you fix your little
problem and light this candle
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quote:
Originally posted by rburg:
So did the company fire the delivery guy?


I hope not, The family should have sealed or removed the fill pipe when they had it converted to propane.



This business will get out of control. It will get out of control and we'll be lucky to live through it. -Rear Admiral (Lower Half) Joshua Painter Played by Senator Fred Thompson
 
Posts: 3588 | Location: Central Virginia | Registered: November 06, 2006Reply With QuoteReport This Post
Political Cynic
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It’s not just the cost of digging everything out. It’s now considered a hazardous waste so the contaminant disposal fees are going to kill you.
 
Posts: 53165 | Location: Tucson Arizona | Registered: January 16, 2002Reply With QuoteReport This Post
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