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Amazon's Definitely Going Downhill

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February 27, 2019, 09:54 AM
shovelhead
Amazon's Definitely Going Downhill
Amazon delivery has been two days on some items even without Prime.

I took the thirty day free Prime around Christmas, the only reason was that I needed a particular Microwave only available through Prime. Before the trial was up I cancelled it, the value in my opinion was not there.

Amazon stepped up to fill a niche the local market cannot or will not. Price is not always the deciding factor, selection is more important to me.


Ignorance is a powerful tool if applied at the right time, even, usually, surpassing knowledge(E.J.Potter, A.K.A. The Michigan Madman)
February 27, 2019, 10:48 AM
Rev. A. J. Forsyth
Totally agree with the OP. Don't get me started on their "in house" delivery drivers!

I've had packages tossed into snow banks, left in the rain, jammed into my side porch door, and frequent lying about delivery attempts. I have an absolutely massive covered porch, but I guess the six stairs up to it are just too much. They drive around in unmarked vehicles and pound on doors too. Totally unprofessional.

Latest gripe was them not delivering items I've ordered for my parents who live in a gated community. The gate guards won't let them in and rightfully so. Random dude in a crappy vehicle that has "Amazon" written on the side doesn't instill much confidence.
February 27, 2019, 11:35 AM
HRK
Can't say we've had issues with AMZN or prime, delivery has been on time, mostly by UPS, USPS or the local Amazon delivery service lately in Amazon contracted trucks.

I don't mind shopping locally, however it can be difficult at times to determine who's got something in stock and as what price, AMZN just makes it easier to compare products, reviews and of course eliminates getting into traffic for a single item.

We needed new muffin pans the old ones were shot, at 9pm I can walk to my computer, search, click and order a set of two for $12 delivered, ease of use, and shopping in my underwear, what could be better...



"My rule of life prescribed as an absolutely sacred rite smoking cigars and also the drinking of alcohol before, after and if need be during all meals and in the intervals between them." Winston Churchill
February 27, 2019, 12:39 PM
smschulz
Man, you got it rough, ensigmatic. Eek
February 27, 2019, 12:46 PM
RHINOWSO
While there have been some issues, I think Amazon will start to figure out self-shipping and improve the process over time.

Of course that doesn't help ppl right now who what $4.57 items in 2 days with free shipping, but I'm sure it will work itself out in time.
February 27, 2019, 12:52 PM
9mmepiphany
quote:
Originally posted by Rev. A. J. Forsyth:
Latest gripe was them not delivering items I've ordered for my parents who live in a gated community. The gate guards won't let them in and rightfully so. Random dude in a crappy vehicle that has "Amazon" written on the side doesn't instill much confidence.

I'd think the fault would on with the gate guards for not allowing the Amazon driver to complete the delivery. Local gated communities allow homeowners to notify the gate that they are expecting a delivery or the guards can call the resident to confirm they are expecting a package...some even allow the guards to accept and hold packages; of course that would make them liable for the package

If you think the gate guards acted correctly, then you have no basis to be griping at all.




No, Daoism isn't a religion



February 27, 2019, 03:05 PM
Johnny 3eagles
My last 2 Amazon deliveries have been via the blue Amazon Mercedes trucks. On time and rang the door bell as well.



I may not be that good looking, or athletic, or funny, or talented, or smart...
Shoot, I forgot where I was going with this, but I do know that I love bacon.

February 27, 2019, 04:23 PM
cparktd
Love Amazon because it works so well. No complaints.
The delivery issues I have had are solely the fault of my USPS route person.
I use Fakespot to scan the reviews sometimes and try to avoid 3rd party sellers.

I just went and looked, and I placed 48 orders in 2017, 60 in 2018 and 7 so far this year.

How many orders are you guys with all the problems placing?



Deplorable before deplorable was cool!
February 27, 2019, 05:39 PM
Ripley
quote:
Originally posted by cparktd:

I use Fakespot to scan the reviews sometimes...


Thanks, I hadn't heard of that. Smile




Set the controls for the heart of the Sun.
February 27, 2019, 08:07 PM
9mmepiphany
quote:
Originally posted by Johnny 3eagles:
My last 2 Amazon deliveries have been via the blue Amazon Mercedes trucks. On time and rang the door bell as well.

That is a what I have experienced and come to expect from the Amazon truck folks.

They won't stand by waiting for you, but they'll ring the doorbell and snap a pic of where they left the package. It is attached to the email notice I get that the package has been delievered




No, Daoism isn't a religion



February 27, 2019, 09:03 PM
preten2b
I use Amazon when needed because of hard to find items, or to ship to the family. Generally I'm less impressed now than 2 years ago. Dropped Prime because I got slow service here about 1/2 the time, and rates went up for this privilege. I have also found comparable or better pricing thru Walmart or Target.coms. They are now Average-zom to me, just a choice.

I truly dislike the predatory business practices of taking over successful segments, cutting out other listings to promote theirs, ect.


------------------
The plural of anecdote is not data. -Frank Kotsonis
February 28, 2019, 05:16 AM
irreverent
I’ve noticed the times I have trouble with 2day prime shipping is when they use USPS.


__________________________

"Trust, but verify."
February 28, 2019, 05:38 AM
arfmel
I’ve had far more trouble with counterfeit merchandise and slow shipping from ebay and Walmart.com than from Amazon.




February 28, 2019, 08:11 AM
911Boss
I think a big part of it is who you get on the other end. I have had price adjustments/matches made when the price drops within a week or so and Amazon was the seller.

Bought a Canon Laser Printer last year, prime 2-day shipping sold by Amazon. The NEXT day the price dropped $39, hadn’t even arrived yet.

I called, person I talked to refused to do anything. Some crap about “dynamic pricing based on market demand”. She wasn’t going to budge. OK, fine- my time is valuable to me.

Hung up, ordered ANOTHER one at the new price. When the first one arrived, I returned it (free shipping due to prime and “damaged packaging”). Got the second one the next day.

They paid for shipping twice on 2-day UPS and a third time ground (return) for a Color Laser with shipping weight of 42 lbs. Pretty sure the extra two UPS bills cost more than the price adjustment would have been. And if not, the loss they took on their returned on having to be sold as return/refurb certainly put them in the red on that deal.






What part of "...Shall not be infringed" don't you understand???



February 28, 2019, 04:53 PM
Rev. A. J. Forsyth
quote:
If you think the gate guards acted correctly, then you have no basis to be griping at all.


I think that if the gate guards let in a random dude in a random unmarked vehicle, then they have completely failed at their jobs. I also think that it is irresponsible of Amazon to hire contractors to deliver shit. The gripe comes from the lack of communication on the part of Amazon to correctly convey just who is delivering the package, and the laissez faire attitude surrounding the quality of delivery. If I wanted shit thrown into the nearest available snowbank or taxis bush I would request Cousin Eddy and his Winnebago in the shipping options.
March 04, 2019, 01:10 AM
sjtill
I can get you some CR123’s at an unbeatable price.... Big Grin


_________________________
“Little else is requisite to carry a state to the highest degree of opulence from the lowest barbarism but peace, easy taxes, and a tolerable administration of justice: all the rest being brought about by the natural course of things.”--Adam Smith, born June 16, 1723