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Grocery Delivery Services: Does Anyone Use Them? They Stink Login/Join 
Get my pies
outta the oven!

Picture of PASig
posted
We've been using Instacart now on and off for a year now but my very pissed-off wife just cancelled it.

We still cannot figure out how the people who pick the groceries don't seem to give a flying fuck about what they are doing. Rotten cucumber? Put it right in there! Nasty lettuce? Good to go! The customer asked for 4 individual bananas? Why I'm going to shove 4 giant BUNCHES into this bag here!

That and some bizarre substitutions like getting a frozen pepperoni pizza instead of Naan flatbread and just outright screwups like giving us two big 6-packs of paper towels instead of two rolls. Oh and there isn't an order where something isn't forgotten or is "out of stock".

We are done. We will just schlep to the grocery store like regular old people. Roll Eyes


 
Posts: 27321 | Location: Pennsylvania | Registered: November 12, 2007Reply With QuoteReport This Post
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Picture of P250UA5
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We did curbside for a little while. Convenient & just a $4 service fee.
No real complaints other than the occasional 'out of stock' that was actually on the shelf.

We've since gone back to going to the store with a list. I just toss in my headphones & get it done. A bit of 'me' time, I guess. Just not the fun kind.




The Enemy's gate is down.
 
Posts: 9095 | Location: Spring, TX | Registered: July 11, 2011Reply With QuoteReport This Post
I Deal In Lead
Picture of Flash-LB
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Mrs. Flash and I are very picky about the fish, meat and vegetables we buy and there is no way I'm going to let some minimum wage kid pick them for me.
 
Posts: 6107 | Location: Gilbert Arizona | Registered: March 21, 2013Reply With QuoteReport This Post
Spread the Disease
Picture of flesheatingvirus
posted Hide Post
quote:
Originally posted by Flash-LB:
Mrs. Flash and I are very picky about the fish, meat and vegetables we buy and there is no way I'm going to let some minimum wage kid pick them for me.


Bingo. No way in hell for me. I'm too picky about my ingredients. I'm not going to let some stranger who probably thinks McD's is "dinner" pick out something for me to cook.


________________________________________

-- Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me and through me. And when it has gone past me I will turn the inner eye to see its path. Where the fear has gone there will be nothing. Only I will remain. --
 
Posts: 15683 | Location: New Mexico | Registered: October 14, 2005Reply With QuoteReport This Post
Fighting the good fight
Picture of RogueJSK
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I've also had poor experiences with produce when ordering curbside or delivery.

I also got frustrated with items being noted as "out of stock" when they aren't.

Curbside is still sometimes handy for orders that consist of simple items and nonperishables. But I go inside and select my own meat and produce. And delivery is rarely worth the upcharge.

(Also, speaking of grocery delivery stinking, 2 of the 3 times I ordered grocery delivery with Instacart last year, both the driver and my groceries showed up reeking of weed. I guess many of the potheads have decided to take up full time "gig work" like Instacart, since there's no drug tests needed to get hired.)
 
Posts: 27202 | Location: Northwest Arkansas | Registered: January 06, 2008Reply With QuoteReport This Post
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Picture of henryaz
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My wife is using Safeway's new delivery service. The "picker" is a very experienced Safeway employee, and the delivery is handled by an independent contractor. So far she is quite pleased with the service, but my take is that is due to the quality of the picker.



all your sig are belong to us
 
Posts: 9847 | Location: South Congress AZ | Registered: May 27, 2006Reply With QuoteReport This Post
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Grocery Delivery Service? Never used it.

I live a mile away from a Super Market. Last year, I lived across the street from a Super Market.

Why would I pay extra for a food delivery service?


*********
Q - How can you tell a Politician is lying?

A - Lips are moving.
 
Posts: 7703 | Location: Arizona | Registered: August 17, 2008Reply With QuoteReport This Post
אַרְיֵה
Picture of V-Tail
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I'm going way back here, I remember in the late 1940s, my mother would do the shopping at a grocery store, pay at the register, and the store would deliver the groceries.

The delivery guys had bicycles with small front wheels and a very large basket in front of the handlebars, over the front wheel.




הרחפת שלי מלאה בצלופחים
 
Posts: 24582 | Location: Central Florida, Orlando area | Registered: January 03, 2010Reply With QuoteReport This Post
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I've had good luck with Shipt no issues and solid deliveries, Instacart and the store specific services on the other hand have been a mixed bag.

Because these are contracted services, like ride-sharing, much comes down to the individual doing the picking/servicing; leave a bad review and they'll be pushed out of the service. Sit on your hands and stew, and the service has zero chance of making corrections and improving itself.
 
Posts: 11197 | Location: Wine Country | Registered: September 20, 2000Reply With QuoteReport This Post
Thank you
Very little
Picture of HRK
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Publix has an online ordering system, they use their employees to do the picking. You drive up and they load it up.

Used the Wal-Mart pickup, it's done by Wal-Mart employees who seem to care about doing a good job, everything is brought out to the car, only issue is things they are out of and you don't offer up an alternative and you end up having to stop at a different store for products.

Both seem to do well, and the advantage is you don't pick up extra items.



 
Posts: 16739 | Location: FL | Registered: November 07, 2008Reply With QuoteReport This Post
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Picture of Rev. A. J. Forsyth
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Wife tried it for awhile, it sucked. The last straw was when the 4 cloves of garlic requested equaled 4 lbs delivered! What moron thinks that a normal household needs 4 lbs of garlic?
 
Posts: 1389 | Location: Winston-Salem  | Registered: April 01, 2013Reply With QuoteReport This Post
I Deal In Lead
Picture of Flash-LB
posted Hide Post
quote:
Originally posted by Rev. A. J. Forsyth:
Wife tried it for awhile, it sucked. The last straw was when the 4 cloves of garlic requested equaled 4 lbs delivered! What moron thinks that a normal household needs 4 lbs of garlic?


An 18 year old kid who has never cooked in his/her life.
 
Posts: 6107 | Location: Gilbert Arizona | Registered: March 21, 2013Reply With QuoteReport This Post
Get my pies
outta the oven!

Picture of PASig
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The guy who delivered our final order before my wide cancelled it (see OP as to why) pulled up in an $80,000 black Mercedes...

I don't get it.


 
Posts: 27321 | Location: Pennsylvania | Registered: November 12, 2007Reply With QuoteReport This Post
Get my pies
outta the oven!

Picture of PASig
posted Hide Post
quote:
Originally posted by Rev. A. J. Forsyth:
Wife tried it for awhile, it sucked. The last straw was when the 4 cloves of garlic requested equaled 4 lbs delivered! What moron thinks that a normal household needs 4 lbs of garlic?


That's hilarious!

My wife was like "I TOLD THESE IDIOTS I WANTED 4 BANANNAS! NOT 4 BIG BUNCHES!"

And who would pick up a clearly bad cucumber and think it was acceptable to put in an order?

Someone who just DGAF, that's who.

That will kill this industry I predict.


 
Posts: 27321 | Location: Pennsylvania | Registered: November 12, 2007Reply With QuoteReport This Post
Uppity Helot
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Peapod associated with Giant worked generally well and I don’t recall having any of the problems you mentioned with their service. I haven’t used them in a year since I am home full time now and the service is no longer needed by us.
 
Posts: 2320 | Location: Manheim, PA | Registered: September 04, 2007Reply With QuoteReport This Post
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Picture of Rev. A. J. Forsyth
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quote:
That's hilarious!

My wife was like "I TOLD THESE IDIOTS I WANTED 4 BANANNAS! NOT 4 BIG BUNCHES!"

And who would pick up a clearly bad cucumber and think it was acceptable to put in an order?

Someone who just DGAF, that's who.

That will kill this industry I predict.


I was the Johnny Garlicseed of the neighborhood. "And you get some garlic! And You get some garlic"!
 
Posts: 1389 | Location: Winston-Salem  | Registered: April 01, 2013Reply With QuoteReport This Post
Thank you
Very little
Picture of HRK
posted Hide Post
quote:
Originally posted by Rev. A. J. Forsyth:
Wife tried it for awhile, it sucked. The last straw was when the 4 cloves of garlic requested equaled 4 lbs delivered! What moron thinks that a normal household needs 4 lbs of garlic?


Clearly you've not married into an Italian family, Big Grin



 
Posts: 16739 | Location: FL | Registered: November 07, 2008Reply With QuoteReport This Post
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I barely get out of the house now so grocery shopping is not drudgery to me anymore. That and I agree with others that I’m too picket to let someone else choose for me.
 
Posts: 2433 | Registered: January 25, 2013Reply With QuoteReport This Post
Shit don't
mean shit
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I am waaaay to type-A to have someone else pick out my groceries...well, other than my wife. What if a competing brand is on sale?

I put way too much thought into each items than to have some barbarian pick it out for me!
 
Posts: 5181 | Location: 7400 feet in Conifer CO | Registered: November 14, 2006Reply With QuoteReport This Post
Three Generations
of Service
Picture of PHPaul
posted Hide Post
quote:
Originally posted by Flash-LB:
Mrs. Flash and I are very picky about the fish, meat and vegetables we buy and there is no way I'm going to let some minimum wage kid pick them for me.


Exactamundo.

Of course, we're world-class stick-in-the-muds.
We shop once a month and treat it as a "day out".




Be careful when following the masses. Sometimes the M is silent.
 
Posts: 13397 | Location: Downeast Maine | Registered: March 10, 2010Reply With QuoteReport This Post
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