Used products sold as new - damn you Micro Center!

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November 20, 2020, 05:30 PM
Used products sold as new - damn you Micro Center!
Scored what I thought was a good deal on a Redragon k585 gaming pad for my kid. Box arrives all messed up with damage that appears from being opened. Stickers to seal it are intact but it's instantly apparent that you can carefully remove said sticker and replace it without any trouble. Open to find the keys with hair and scratches.

November 21, 2020, 03:31 PM
Btw, I normally have had good experiences at Micro Center. This must just be one of those troublesome things to purpose. MC was sold out yesterday so I ordered another one from Amazon and it came with free next day and I just got it. They wrapped the retail keyboard packaging in nothing but a plastic bag...smashed of course...BUT no hair and scratches on the keys!!! The little things in life. May just see if this one works before returning...fudge.
November 21, 2020, 07:24 PM
I’d say 99% of my microcenter purchases are in-store, so I haven’t had this problem. However, Microcenter is big on selling refurbished or returned items (marked as such, and at a discount) so I wonder if the first one you got was pulled from the return pile instead of the new pile. Especially if they only have one or two of an item, I’ve had Johnny P. Stockboy get lazy and pull the first thing he found with the right name in the back. Of course, if I am in the store I just give him the ‘I’m not mad, I’m just disappointed’ dad look, and wait for him to try again!

I wouldn’t say Microcenter is bad at online sales, but I would definitely say their stronger at in-store sales. For online I tend to buy from Newegg. They aren’t usually the cheapest, but I appreciate all the effort they put into fighting patent trolls, so I let them have the extra couple bucks. Actually, Microcenter does some stuff I appreciate to discourage scalpers, which is part of the reason I still shop with them. During the GPU mining craze, they would sell you one GPU at regular price, but if you wanted two, each one cost twice as much, and if you wanted three or more the price went up several hundred percent. They realized that the miners and scalpers are not their long-term customers, and they are terrible about abusing return policies. So, they basically gave them the middle finger...which I appreciated!

- Bret
November 21, 2020, 09:49 PM
You need to be complaining to them not us.
November 22, 2020, 10:01 AM
I did complain to them but thanks for listening!
November 26, 2020, 06:46 AM
I went to a major electronics store to by a phone case. A stack of 12 were marked down to $20. Perfect. Grabbed the first one. Inspected. Used. Next one. Scratched. Next one. Smudged with paw prints. Finally found unused one on number 11.

NRA Life Member
November 27, 2020, 07:21 PM
How about electronics, particularly cellphones, that are under warranty but if it goes belly up, you don't get a new one but a "refurbished" one that likely has the same problem yours did.