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Picture of Leemur
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Call a Total Wine in Greensboro to ask if they have Event Horizon by Olde Hickory.

TW employee, “Could you spell that?”
Me, “Event Horizon?”
TW employee, “Yes.”

Wife is driving and giggling uncontrollably. I spell it, they say it’s not showing in the computer. But wait, flash of brilliance!

TW employee, “Wait, is that two words or one?”

Kill me. No beer is worth this bullshit.
 
Posts: 11715 | Location: Shenandoah Valley, VA | Registered: October 16, 2008Reply With QuoteReport This Post
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Should have ordered Boones Farm or Ripple.
 
Posts: 5113 | Location: MS GULF COAST | Registered: January 02, 2015Reply With QuoteReport This Post
Armed and Gregarious
Picture of DMF
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Well common sense is absent from most retail employees these days.

However, I was recently in the Fort Worth area, and the Total Wine there had above average customer service, and a very impressive selection of beers available to purchase as singles. Because I generally only have one or two beers a week, and like to try new stuff, I was wishing I had that kind of selection locally.


___________________________________________
"He was never hindered by any dogma, except the Constitution." - Ty Ross speaking of his grandfather General Barry Goldwater

"War is the remedy that our enemies have chosen, and I say let us give them all they want." - William Tecumseh Sherman
 
Posts: 12591 | Location: Nomad | Registered: January 10, 2003Reply With QuoteReport This Post
Never Go
Full Retard
Picture of MitchbSC
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The lead spirits guy at Total Wine in "PSA Town" (Columbia SC) is awesome. But, even in person, I'd rather gouge my eyes out with a spoon than deal with the beer-n-wine side of the store.




They don't think it be like it is, but it do.
 
Posts: 4748 | Location: SC - along the PSA wagon trail | Registered: January 27, 2001Reply With QuoteReport This Post
Hop head
Picture of lyman
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quote:
Originally posted by DMF:
Well common sense is absent from most retail employees these days.



not just the employees,

I work retail, this time of year the customers get stupid



www.chesterfieldarmament.com
 
Posts: 7607 | Location: Beach VA,not VA Beach | Registered: July 17, 2007Reply With QuoteReport This Post
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Picture of rtquig
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Yesterday I went to a Spirts (chain liquor store) and asked for a 4 pack of AleSmith Speedway Stout. They never heard of it. Showed them a picture of it from a friend that bought it there last night. "it only comes in single bottles 11.2 oz". I call my friend, he tells me they went in the fridge and brought out the 4 pack $13.99. " I know we don't have it but I will go back and look". I walked out with 2 4-packs. I get that they are really busy but they are there to sell a product.


Living the Dream
 
Posts: 3240 | Location: New Jersey | Registered: December 06, 2010Reply With QuoteReport This Post
Armed and Gregarious
Picture of DMF
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quote:
Originally posted by lyman:
quote:
Originally posted by DMF:
Well common sense is absent from most retail employees these days.



not just the employees,

I work retail, this time of year the customers get stupid
Touché.


___________________________________________
"He was never hindered by any dogma, except the Constitution." - Ty Ross speaking of his grandfather General Barry Goldwater

"War is the remedy that our enemies have chosen, and I say let us give them all they want." - William Tecumseh Sherman
 
Posts: 12591 | Location: Nomad | Registered: January 10, 2003Reply With QuoteReport This Post
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Everyone is stupid in retail. A "customer" called me today (12/24) and wanted to buy a gun tomorrow. He just couldn't understand why we would be closed on Christmas.
 
Posts: 14747 | Location: Lexington, KY | Registered: October 15, 2006Reply With QuoteReport This Post
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Reminds me of the time, I told the young waitress in a restaurant, I wanted a 16 oz draft, because the 22 oz ones were too much. Her reply was, "we only have pints, is that OK?" Ah..yeah. That will be fine.
 
Posts: 1704 | Location: Central Virginia | Registered: July 20, 2015Reply With QuoteReport This Post
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I now work in a store that also does retail & we sell Uggs. I can't believe how many people call & ask "Do you carry the black Ugg?" Well, idiot, which "black" Ugg? There are literally hundreds of different models of Uggs & almost every model comes in "black". As politely as I can I explain that there are several different models that are offered and if they let me know what model & size they are looking for, I will be happy to see if we have it & put it on hold for them.
 
Posts: 441 | Registered: March 14, 2014Reply With QuoteReport This Post
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Picture of Leemur
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In the interest of being completely fair here, when I got there and asked about the beer one of the people I talked to had held a 4 pack at the service desk. “I was pretty sure you’d be here to pick it up.” Bravo lady at the High Point Road Total Wine Smile
 
Posts: 11715 | Location: Shenandoah Valley, VA | Registered: October 16, 2008Reply With QuoteReport This Post
On the DL
Picture of V-Tail
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quote:
Originally posted by MagicHorse:

I now work in a store that also does retail & we sell Uggs. I can't believe how many people call & ask "Do you carry the black Ugg?" Well, idiot, which "black" Ugg? There are literally hundreds of different models of Uggs & almost every model comes in "black".
Just tell them, "Yes, we do."



A mind is a terrible thing.
 
Posts: 20553 | Location: Central Florida (near Orlando) | Registered: January 03, 2010Reply With QuoteReport This Post
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Picture of ShouldBFishin
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quote:
Originally posted by Leemur:
In the interest of being completely fair here, when I got there and asked about the beer one of the people I talked to had held a 4 pack at the service desk. “I was pretty sure you’d be here to pick it up.” Bravo lady at the High Point Road Total Wine Smile


The people employed at the Total Wine store reasonably close to me have been pretty helpful when I've been in the store - to the point of getting a manager to look at the incoming shipment(s) to see if a specific whiskey was on the way or if he could order it Cool It wasn't and he couldn't order it, but it was great that they went that far.


It's also great that they sample products there too...
 
Posts: 1338 | Location: MN | Registered: March 29, 2009Reply With QuoteReport This Post
quarter MOA visionary
Picture of smschulz
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I love going in Total Wine and my Credit Card Company does too. Eek
 
Posts: 16694 | Location: Houston, TX | Registered: June 11, 2006Reply With QuoteReport This Post
safe & sound
Picture of a1abdj
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Just tell them, "Yes, we do."



No, unfortunately not. We do however have them in ebony, jet, inky, raven, coal, noir, ‘ele’ele, nero, schwarz, kuro, hēisè, geo-meun-saek, čornyj, negro, nigra, and of course qIj for the Star Trek fans.


________________________



www.zykansafe.com
 
Posts: 13602 | Location: St. Charles, MO, USA | Registered: September 22, 2003Reply With QuoteReport This Post
In Deo Fiducia Nostra
Picture of SigEd
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quote:
Originally posted by a1abdj:
quote:
Just tell them, "Yes, we do."



No, unfortunately not. We do however have them in ebony, jet, inky, raven, coal, noir, ‘ele’ele, nero, schwarz, kuro, hēisè, geo-meun-saek, čornyj, negro, nigra, and of course qIj for the Star Trek fans.


What? No Knees Ear?


SigEd

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Posts: 453 | Location: Franklin, TN | Registered: May 12, 2005Reply With QuoteReport This Post
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