SIGforum.com    Main Page  Hop To Forum Categories  What's Your Deal!    Email etiquette
Go
New
Find
Notify
Tools
Reply
  
Email etiquette Login/Join 
Member
posted
Work related gripe about email etiquette... If you copy someone on an email exchange, especially the manager of my manager's manager, don't be a dick and use blind carbon copy.



duckduckgo.com - The search engine that doesn't track you
 
Posts: 538 | Location: NC | Registered: March 05, 2011Reply With QuoteReport This Post
Nullus Anxietas
Picture of ensigmatic
posted Hide Post
Uhm... I'm confused. "Blind copy" and "Bcc" are different ways of saying the same thing.




"America is at that awkward stage. It's too late to work within the system,,,, but too early to shoot the bastards." -- Claire Wolfe
"If we let things terrify us, life will not be worth living." -- Seneca the Younger, Roman Stoic philosopher
"The dominant media is no more ``mainstream`` than leftists are liberals." -- me
 
Posts: 18654 | Location: S.E. Michigan | Registered: January 06, 2008Reply With QuoteReport This Post
Member
posted Hide Post
quote:
Originally posted by ensigmatic:
Uhm... I'm confused. "Blind copy" and "Bcc" are different ways of saying the same thing.

As you should be Smile. Original post edited to say "if you copy someone", instead of "if you blind copy someone".



duckduckgo.com - The search engine that doesn't track you
 
Posts: 538 | Location: NC | Registered: March 05, 2011Reply With QuoteReport This Post
Nullus Anxietas
Picture of ensigmatic
posted Hide Post
Ah. Now it makes sense Smile. I guess it depends on the reason for the Bcc. There were times I Bcc'd people, not to hide it from the individual(s) in To: or Cc:, but to keep any resulting "noise" out of the Bcc'd individual's inbox. They were Bcc'd, in such cases, only because I felt they needed to see my initial email, but not reams of resulting traffic.

A perfect example was our President and CEO. He explicitly requested to be removed from all internal email lists, but there were times I sent email to a list I felt important he be aware of, so I'd Bcc him on such occasions.

There were other occasions I used it that were less... benign. I imagine it is those types of communications to which you refer. Thing is: The designers of email put Bcc in there for a reason. If they hadn't, people would simply send copies under separate cover. *shrug*




"America is at that awkward stage. It's too late to work within the system,,,, but too early to shoot the bastards." -- Claire Wolfe
"If we let things terrify us, life will not be worth living." -- Seneca the Younger, Roman Stoic philosopher
"The dominant media is no more ``mainstream`` than leftists are liberals." -- me
 
Posts: 18654 | Location: S.E. Michigan | Registered: January 06, 2008Reply With QuoteReport This Post
His Royal Hiney
Picture of Rey HRH
posted Hide Post
What's funny is you can tell by the wording that there's someone on BCC. You think to yourself, would they be talking like this if there were nobody else?

Speaking of email etiquette, group email and one says they did something that everyone on the group should apparently be informed. The first head shake is when someone replies to all and says, "thank you!" The second head shake is when the person being thanked replies to all and says, "you're welcome."

Another head shake is when someone mistakenly emails the whole company. And someone replies to all and asks to be taken off the list. And a second one chimes in asking the same. And a third. And a fourth.



"It did not really matter what we expected from life, but rather what life expected from us. We needed to stop asking about the meaning of life, and instead to think of ourselves as those who were being questioned by life – daily and hourly. Our answer must consist not in talk and meditation, but in right action and in right conduct. Life ultimately means taking the responsibility to find the right answer to its problems and to fulfill the tasks which it constantly sets for each individual." Viktor Frankl, Man's Search for Meaning, 1946.
 
Posts: 15903 | Location: Bay Area, CA | Registered: March 24, 2011Reply With QuoteReport This Post
On the DL
Picture of V-Tail
posted Hide Post
Not within a company (I don't do that any more), but I use bcc when mailing the same thing to several people who don't necessarily know each other.

It might reduce confusion, and maybe Suzy's email address is none of Fred's business.

Example: Our Little Airport is not federal, state, county, or city. It is owned by the users. First month of each calendar quarter, the Owners Association sponsors an Open House with lunch (pancake breakfast for the July event). I forward the invitation / announcement to several people, but I do not want to make their email addresses "public," so I use bcc.
The next one is January 18, 2019, which is one week from today.

If any of y'all in the Orlando area would like to drop by to say "hi" to V-Tail, and grab a burger or hot dog, potato salad, all the usual stuff, send a message to the email address in my profile and I'll reply with the details.

Whoever said that there's no free lunch has not been to an Open House at Our Little Airport.

If any of the aviators want to fly in for lunch, our fuel is very cheap (comparatively), and I can either make room for your bird in my hangar, or point you at outdoor parking.
 
Posts: 23779 | Registered: January 03, 2010Reply With QuoteReport This Post
Member
Picture of Beancooker
posted Hide Post
I used bcc a lot at the DC I managed. I had a comanager that used to instigate fights all the time. It was a real pain in the ass. When it would start via email, I would bcc our VP of operations so when the other manager would get things totally sideways and out if control, our boss already had a heads up as to what was going down.

By my ultra polite and professional replies, he should have knows I was bcc the VP.




quote:
Balzé Halzé:
now I see that you're about as bright as a black hole, and twice as dense. Good lord.
The “lol” thread
 
Posts: 2133 | Location: Staring down at you with disdain, from the spooky mountaintop castle.  | Registered: November 20, 2010Reply With QuoteReport This Post
Member
posted Hide Post
quote:
Originally posted by V-Tail:
Not within a company (I don't do that any more), but I use bcc when mailing the same thing to several people who don't necessarily know each other.


With the added bonus of eliminating the use of the God forsaken "reply all" button. That fucking thing is a scourge.
 
Posts: 3630 | Location: Iowa | Registered: February 24, 2011Reply With QuoteReport This Post
member
Picture of henryaz
posted Hide Post
quote:
Originally posted by DaBigBR:
With the added bonus of eliminating the use of the God forsaken "reply all" button. That fucking thing is a scourge.

When I was still working, it was in a Windows shop, and we used images to set up user workstations. I made the master image, going through a lot of UI settings and making them (what I thought) make more sense. One little bit of chicanery I employed was to remove the "Reply to All" icon from the Outlook toolbar. The option was still available via the main menu, but that really cut down on the senseless use of RTA.



all your sig are belong to us
 
Posts: 9544 | Location: South Congress AZ | Registered: May 27, 2006Reply With QuoteReport This Post
Member
posted Hide Post
BCC and Reply All, both tools with value when used appropriately. Sadly BCC is typically used by trouble makers (V-Tail stated the only valid use case for bbc). All to often Reply All is the button of the lazy and clueless.
 
Posts: 371 | Location: North of Pittsburgh, PA | Registered: January 29, 2013Reply With QuoteReport This Post
Fighting the good fight
Picture of RogueJSK
posted Hide Post
quote:
Originally posted by DaBigBR:
With the added bonus of eliminating the use of the God forsaken "reply all" button. That fucking thing is a scourge.


BCC can be a similar scourge. We have a certain support personnel who feels the need to BCC damn near everyone on almost every email they send, reportedly "just in case they forgot to include someone who needed to know that too".

It has had the opposite effect, where everyone has just learned to ignore just about every email from that person, since 99% of the emails don't have anything to do with them, and so they end up missing out on occasional stuff that they do need to know.
 
Posts: 25668 | Location: Northwest Arkansas | Registered: January 06, 2008Reply With QuoteReport This Post
Vagabond Dreamer
Picture of Patrick-SP2022
posted Hide Post
I regularly get emails where a key person is not on the recipient list.

Typically, these messages involve a problem with one of the web applications we are tasked with maintaining.

I prefix my reply with "Adding xxx to recipient list because they need to be included."

BCC is rarely used.



And for the support of this Declaration, with a firm reliance on the protection of divine Providence, we mutually pledge to each other our Lives, our Fortunes and our sacred Honor.
 
Posts: 3463 | Location: Texas | Registered: April 16, 2012Reply With QuoteReport This Post
Go ahead punk, make my day
posted Hide Post
I just cc them so the person fucking it up knows that I have involved their superiors, because they are fucking it up.
 
Posts: 45798 | Registered: July 12, 2008Reply With QuoteReport This Post
It's not you,
it's me.
Picture of RAMIUS
posted Hide Post
Blind carbon copy always struck me as a bit douchy.

“Reply All” can go fuck itself along with all the ass kissing clowns who want 100 other people to know that they’re wishing Karen a happy birthday.
 
Posts: 6856 | Location: Derby City | Registered: September 08, 2005Reply With QuoteReport This Post
Nullus Anxietas
Picture of ensigmatic
posted Hide Post
quote:
Originally posted by SPWAMike0317:
Sadly BCC is typically used by trouble makers (V-Tail stated the only valid use case for bbc).

No, it's not, and no, he didn't.

quote:
Originally posted by SPWAMike0317:
All to often Reply All is the button of the lazy and clueless.

Exacerbated by the fact that most email client applications RTA by default. "Reply" (to sender only), rather than RTA, should be the default.




"America is at that awkward stage. It's too late to work within the system,,,, but too early to shoot the bastards." -- Claire Wolfe
"If we let things terrify us, life will not be worth living." -- Seneca the Younger, Roman Stoic philosopher
"The dominant media is no more ``mainstream`` than leftists are liberals." -- me
 
Posts: 18654 | Location: S.E. Michigan | Registered: January 06, 2008Reply With QuoteReport This Post
Member
posted Hide Post
I've seen multiple instances where a higher level manager that got blind copied "replied all" and exposed themselves.

I then provided "feedback" to the original sender, that their habit of blind copying people means I cannot trust that any email communication from them that appears to be sent only to me is actually private. Really, this is an underhanded passive aggressive behavior and as far as I am concerned, the BCC function should be removed. If you want to copy someone, have the balls to do it. If you don't, you can always forward it after the fact.

The worst offender was my boss's new boss (Exec Director), who criticized both me and my boss for not irrationally overreacting like she did to what was really a non-issue and a smokescreen/diversion concocted by another high level manager to shift blame from his function to ours. And she blind copied the same person, who then exposed himself by replying all.

I told my boss (Director) that his boss is way out of line and I WILL NOT tolerate being unjustly excoriated by emails that are blind copied to god knows who, and can only be construed as "public". That just isn't cool, even if the criticism was justified.
 
Posts: 2196 | Location: Indiana | Registered: December 28, 2004Reply With QuoteReport This Post
Eye on the
Silver Lining
posted Hide Post
I’ve used both bcc and cc with the owner/doc at our clinic. Usually bcc when the receiver has no business knowing who else is involved and they don’t want their personal email out there (purchasing, etc), but the owner/doc knows what I’m up to and why.
I cc when I’m p.o. as to someone’s internal fuckup, and let them in on the fact that we ALL know now.


__________________________

"Trust, but verify."
 
Posts: 4131 | Registered: October 24, 2005Reply With QuoteReport This Post
The Unmanned Writer
Picture of LS1 GTO
posted Hide Post
Rule #1 - There's no emotion inflected in an email; if the email can be read/interpreted in the wrong way, it will be.

Rule #2 - If you are BCC'ed in an email, do not hit "Reply to All."

Rule #3 - DO NOT BCC anyone. Resend it to the intended BCC recipient in a separate email (refer to Rule #2 for reason).









Only in an insane world are the sane considered insane.


 
Posts: 11969 | Location: It was Lat: 33.xxxx Lon: 44.xxxx now it's CA :( | Registered: March 22, 2008Reply With QuoteReport This Post
  Powered by Social Strata  
 

SIGforum.com    Main Page  Hop To Forum Categories  What's Your Deal!    Email etiquette

© SIGforum 2020