SIGforum
Foreign call centers

This topic can be found at:
https://sigforum.com/eve/forums/a/tpc/f/230601935/m/2840031854

June 22, 2019, 04:18 PM
ZSMICHAEL
Foreign call centers
I cannot remember the last time I ate fast food. I think it was four years ago, and I went inside. I appreciate the reminders of what I am missing.

My biggest complaint has been dealing with foreign call centers. Any suggestion as to how to circumvent? Second question is the savings factor. How much are corporations saving by having these centers and annoying people?

Do not suggest the website, since they are poorly designed and never seem to address the concern that I have.

Thanks for the help. I will be dealing with the letter I got from our local hospital that informs me that regrettably my personal information has again been compromised. The CEO administrator promises to improve their "SECURITY POSTURE". It is reassuring to know that the breech occurred last year and includes all identifying information as well as medical records.
June 25, 2019, 10:21 PM
walkinghorse
I kinda like it! Sounds like "one of those days" and the OP summarized it perfectly!


Jim
June 26, 2019, 08:24 AM
BigSwede
Wait. You call foreign call centers while in McDonald's and receive mail there from the hospital?



June 26, 2019, 11:38 AM
Skins2881
Say what?



Jesse

Sic Semper Tyrannis
June 26, 2019, 11:41 AM
rsbolo
You just improved my confusion posture.


____________________________
Yes, Para does appreciate humor.
June 26, 2019, 01:04 PM
SBrooks
yeah - I don't know what in the hell the fast food had to do with a call center.

Stream of conciousness only works when you live with someone and even then, it's spotty...


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SBrooks
June 26, 2019, 01:07 PM
Prefontaine
I stole a pie!



What am I doing? I'm talking to an empty telephone
June 26, 2019, 01:36 PM
ZSMICHAEL
quote:
I kinda like it! Sounds like "one of those days" and the OP summarized it perfectly!

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Yeah. Thank you for understanding. Stream of consciousness. Was one of those days. Just needed to vent. Thanks
June 28, 2019, 09:31 AM
jhe888
Be careful. I think Bendable has hacked your account.




The fish is mute, expressionless. The fish doesn't think because the fish knows everything.
June 28, 2019, 09:36 AM
parabellum
quote:
Originally posted by Prefontaine:
I stole a pie!
Confess your sins.

Oh, wait. You already did. Cool


June 28, 2019, 11:20 AM
hudr
Foreign call centers.
Yep. I learned a long time ago that East Texan and East Indian dialects are not compatible.
On one especially frustrating call I was calling out a string of letters and numbers. The help desk person kept getting one wrong. Admittedly it was probably due as much to my sometimes quite thick accent and drawl. But after several tries I finally said “no, P as in Pneumonia”
Total silence on the line for several seconds. Smile
June 28, 2019, 12:20 PM
Sailor1911
quote:
Originally posted by hudr:
Foreign call centers.
Yep. I learned a long time ago that East Texan and East Indian dialects are not compatible.
On one especially frustrating call I was calling out a string of letters and numbers. The help desk person kept getting one wrong. Admittedly it was probably due as much to my sometimes quite thick accent and drawl. But after several tries I finally said “no, P as in Pneumonia”
Total silence on the line for several seconds. Smile


Sometimes, they just C'aint understand!




Place your clothes and weapons where you can find them in the dark.

“If in winning a race, you lose the respect of your fellow competitors, then you have won nothing” - Paul Elvstrom "The Great Dane" 1928 - 2016
June 28, 2019, 07:37 PM
ZSMICHAEL
quote:
Be careful. I think Bendable has hacked your account.


Could be. I am getting spam email about socks sales and the matchstick museum replica of Notre Dame cathedral in Iowa.
June 29, 2019, 09:21 AM
henryaz
quote:
Originally posted by hudr:
Yep. I learned a long time ago that East Texan and East Indian dialects are not compatible.

[Slight thread drift]
East Texas does have its own unique accent, totally unlike the rest of Texas. I spent my formative years growing up in East Texas (Longview, Marshall, Texarkana), in the late 1950's early 1960's.
 
Fast forward 50 years, I met a member at a new (to me) range in Wilhoit AZ, and before he said 3 words I said "you're from East Texas, aren't you". Turned out we both lived in Texarkana at the same time, and went to the same church.



When in doubt, mumble
July 05, 2019, 09:41 AM
selogic
I remember about 10 years ago my parents had moved into a new house and Dad was in the process of having his cable service hooked up . He picked up the cordless phone and walked outside to call COX Cable . A few minutes later we heard him yell " Dammit ! Does anybody there speak English ? " . My sister ran outside to take over before he lost his shit completely .
July 05, 2019, 11:25 AM
2012BOSS302
When my Dad was in his mid-80's, he had to call his local (NH) internet provider for some internet connection issues. The non-local phone support wanted him to ensure the jello cable was plugged in. Not being computer cable savvy they were clueless what he was talking about. After being on the phone for a while they eventually figured out he was talking about the yellow cable. He really enjoyed telling that story.




Donald Trump is not a politician, he is a leader, politicians are a dime a dozen, leaders are priceless.
July 05, 2019, 12:48 PM
smschulz
quote:
How much are corporations saving by having these centers and annoying people?


They save a LOT because they don't pay them anything much so the call centers in India make their money by selling your information to Nigeria.
July 05, 2019, 01:33 PM
kz1000
quote:
Originally posted by Skins2881:
Say what?





------------------------------------------------------------------------
"Yidn, shreibt un fershreibt"

"The Nazis entered this war under the rather childish delusion that they were going to bomb everyone else, and nobody was going to bomb them. At Rotterdam, London, Warsaw and half a hundred other places, they put their rather naive theory into operation. They sowed the wind, and now they are going to reap the whirlwind."
-Bomber Harris
July 06, 2019, 06:59 AM
henryaz
 
The ones that are funny to me are when you get an obviously East Indian call taker who says his name is Dave (or Frank, or Bob). Sometimes you can't even understand them pronouncing their "name".



When in doubt, mumble
July 07, 2019, 12:19 PM
newtoSig765
His name is really "Peggy".


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Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats.
-- H L Mencken

I always prefer reality when I can figure out what it is.
-- JALLEN 10/18/18