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The incompetance of the USPS knows no bounds. Login/Join 
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Picture of dwd1985
posted
I have had a ridiculous amount of issues with the USPS in my city, but this one really irritates me...

Placed an order for something, and after checking tracking weeks later, it showed as "delivered". Well, it never was, because I was home at the time they claimed it to be. Reached out to the vendor, who told me to file a claim. I filed online...2 days later, I get a letter in the mail. The letter says (synopsis) "We have received your claim. It is denied. Tracking shows it was delivered." No further information in the letter.

I reach back out to the shipper, who confirms the address they shipped it to was accurate. Because they are a stand up operation (shout out to No Rust), they shipped me a replacement order without further delay, this time with signature confirmation.

The day of delivery (last Tuesday), I missed the mail man. Checked the tracking online, and the status was "Delivery attempt failed. Receptacle blocked." Which is absolute BS, there as nothing blocking my mailbox. I get home, and there is no missed delivery slip. If I hadn't checked the tracking online, I wouldn't have even known they were there. I attempt to schedule a redelivery online, but for whatever reason, the option was unavailable. I figure they will re-deliver at some point later in the week. I figured wrong.

Saturday morning, I head to the post office to pick it up. I show the clerk the tracking info on my phone. She looks in the back, and cant find it. She attempts to type my tracking number in the system, and keeps say "It wont pull up, I cant get it to work." I pull it up on my phone right in front of her. She says she cannot get it to pull in her system. She tells me she will take my name and number and call me later when they find it. Never received a phone call.

Today I log back in online. Still no redelivery option. I decided to call the USPS customer service number. Cant get an operator, only automation. Through the automated system, I am able to confirm that the item is at the local post office, and request it be held there for pickup. I write down the confirmation number to be sure.

Log in a few minutes ago, and the status is now "The customer has requested that the Postal Service redeliver this item. Redelivery scheduled Oct 15." When I will not be home (again).

I will not be using the postal service ever again after this (and many prior situations like it) scenario.
 
Posts: 3727 | Registered: October 28, 2010Reply With QuoteReport This Post
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Yes, it's frustrating to read how the US Postal system tries to work, or not work.

Fortunately, I have a great mail man who has intercepted several packages for me that were scheduled for return to sender due to a shipping address foul up.

Each Christmas he gets a case of his favorite Beer from me.


*********
"Yes, I have a beautiful daughter. I also have a gun, a shovel and an alibi". - My neighbor.
 
Posts: 6129 | Location: Arizona | Registered: August 17, 2008Reply With QuoteReport This Post
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And they want to increase the price of a first class stamp to become more competitive!
 
Posts: 382 | Registered: January 20, 2011Reply With QuoteReport This Post
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I'll wager your blood pressure was off the chart using their excellent "automation feature".
 
Posts: 2970 | Location: west 'by god' virginia | Registered: May 30, 2009Reply With QuoteReport This Post
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Picture of SevenPlusOne
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Is it an Amazon package?



"Ninja kick the damn rabbit"
 
Posts: 3766 | Location: Oklahoma | Registered: October 11, 2008Reply With QuoteReport This Post
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Picture of dwd1985
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quote:
Originally posted by SevenPlusOne:
Is it an Amazon package?


No
 
Posts: 3727 | Registered: October 28, 2010Reply With QuoteReport This Post
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If I send a letter to someone in a town 3 miles west of my house, but deposit the letter at the post office 3 miles east of my house, the letter goes 90 miles south to Columbus, before it goes to the town it is addressed to.
Hey, makes sense to everybody here right??
It used to just go 4 more miles east before it goes 7 miles west. That was not enough for USPS.


NRA Life Endowment member
Tri-State Gun collectors Life Member
 
Posts: 2338 | Location: Ohio | Registered: December 18, 2014Reply With QuoteReport This Post
Hop head
Picture of lyman
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USPS has a new note or tag that is a lot like the FedEx or UPS tag, as far as options on redelivery etc etc,

it has not been set up yet, seems the new tag (Vs the old brownish one) was released too early

I ship a ton of stuff thru USPS, so much that they sent a postmaster by the shop to set me up with a new system they use called XPS Ship,

still goes USPS, but cheaper for me, and I can 'click and ship' first class now,


overall I've been happy with USPS, they have only lost one package since 2004, and only damaged 3



www.chesterfieldarmament.com
 
Posts: 7055 | Location: Beach VA,not VA Beach | Registered: July 17, 2007Reply With QuoteReport This Post
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Picture of sig sailor
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I come from a long line of postal workers. My Grandfather was a postmaster and Grandmother a postal clerk, both my parents are retired postmasters. I worked for the post office for two very long years. I could not take it, and quit and got a real job. Grandparents are dead and parents are deeply ashamed of current USPS.
Rod


We have a President again. Thank God.
 
Posts: 1062 | Location: Between Rock & Hard Place (Pontiac & Detroit) | Registered: December 22, 2010Reply With QuoteReport This Post
Too old to run,
too mean to quit!
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It is part of the federal gubbermint! our postal service here ranges from acceptable to ridiculous.


Elk

There has never been an occasion where a people gave up their weapons in the interest of peace that didn't end in their massacre. (Louis L'Amour)

"To compel a man to furnish contributions of money for the propagation of opinions which he disbelieves and abhors, is sinful and tyrannical. "
-Thomas Jefferson

"America is great because she is good. If America ceases to be good, America will cease to be great." Alexis de Tocqueville

FBHO!!!



The Idaho Elk Hunter
 
Posts: 23514 | Location: Virginia | Registered: December 16, 2001Reply With QuoteReport This Post
A man's got to know
his limitations
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I guess I am one of the few that is not too hard on the USPS. My local post office and postman do a lot better job than UPS or Fedex for me keeping me informed and being on time.



"But, as luck would have it, he stood up. He caught that chunk of lead." Gunnery Sergeant Carlos Hathcock
 
Posts: 8107 | Registered: March 23, 2003Reply With QuoteReport This Post
Eschew Obfuscation
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You can add me to the list. I've been waiting all day for a USPS delivery.

Even though the ship notification said it could be delivered as late as 9pm, by 7:30 I'd given up. But, I got an update at 9pm saying the delivery was being held at the Post Office at customer's request.

WTF!! Mad


_____________________________________________________________________

NRA Endowment Life Member; ISRA Member
_____________________________________________________________________

“It is amazing how many people think that they can answer an argument by attributing bad motives to those who disagree with them. Using this kind of reasoning, you can believe or not believe anything about anything, without having to bother to deal with facts or logic.” ― Thomas Sowell
 
Posts: 4236 | Location: Chicago, IL | Registered: December 17, 2007Reply With QuoteReport This Post
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Do you know what they pay the workers for the labor they do? Garbage. Complaining about stamps?? Try being a postal carrier for a few weeks. Bet most of you dudes wouldn't like it for too long, or the pay either. All the physical labor, the miles you put on your feet, the searching for mailboxes, and the hours everyday. That's how they get by with the cheap rates. Amazon has done a very good job of taking advantage of their rates over the years as well as I have too. That's why Trump said something about it. Try being a postal carrier or PSE for awhile guys, see how you like it. I bet you won't. I bet you'll be asking for way better wage and hours. The trivial things in life when complaining from your computer..
 
Posts: 246 | Registered: January 03, 2005Reply With QuoteReport This Post
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Another thing. I've mailed thousands of packages through the USPS since the late 90's and they've never lost one.
 
Posts: 246 | Registered: January 03, 2005Reply With QuoteReport This Post
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Picture of Seotaji
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Regarding the automated call system for the USPS, I keep pressing 0 and it dumps me off on an CS rep.

I have to use this frequently and sometimes can even get a postmaster to call me!

Call 800-275-8777 or 1-800-ASK-USPS.

When prompted, Press 0.

Wait for the automated operator to start speaking, press 0 again.

Wait for the attendant to speak again, and keep repeating this process (pressing 0) until you are directed to a representative.
 
Posts: 6886 | Registered: February 19, 2008Reply With QuoteReport This Post
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quote:
Another thing. I've mailed thousands of packages through the USPS since the late 90's and they've never lost one.


You appear disgruntled.
 
Posts: 3940 | Location: MS GULF COAST | Registered: January 02, 2015Reply With QuoteReport This Post
When you fall, I will be there to catch you -With love, the floor
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Experience with them is dependent on your home location. The service here from the post office is outstanding and for that reason I haven't shipped anything UPS or FEDEX in over a year.

Any larger packages are brought to my side door as they won't fit in the mail box. In inclement weather they will attempt to put it inside my garage entry door.


Richard Scalzo
Epping, NH

http://www.bigeastakitarescue.net
 
Posts: 4939 | Location: Epping, NH | Registered: October 16, 2004Reply With QuoteReport This Post
Eschew Obfuscation
posted Hide Post
quote:
Originally posted by ZSMICHAEL:
quote:
Another thing. I've mailed thousands of packages through the USPS since the late 90's and they've never lost one.


You appear disgruntled.

I'm a disgruntled postal worker
I sorted one too many sacks of mail
Been charged with 27 counts of murder
Can you spare 3 mil?
I need to make my bail


Great song by Peter Himmelman Razz


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NRA Endowment Life Member; ISRA Member
_____________________________________________________________________

“It is amazing how many people think that they can answer an argument by attributing bad motives to those who disagree with them. Using this kind of reasoning, you can believe or not believe anything about anything, without having to bother to deal with facts or logic.” ― Thomas Sowell
 
Posts: 4236 | Location: Chicago, IL | Registered: December 17, 2007Reply With QuoteReport This Post
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^^^^^^^^^^^^^^^^^^^^^^^^^^

Thanks for the posting.
 
Posts: 3940 | Location: MS GULF COAST | Registered: January 02, 2015Reply With QuoteReport This Post
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Well, this comment may not fit the original thread starter. What about lost mail, in particular mail with cash inside?

I mailed my son (in the Army) his auto tag paperwork for 2019. He is at FLW, MO, but lives off-base in Waynesville in an apartment complex. I mailed him the paperwork on Oct 20 via a standard #10 security envelope. Inside, in folded paper, I put some cash for his use. He still hasn't received it, but he got a new debit card from our bank here at home in 5 days. He also got a replacement tag paperwork packet in 3 days (this time it went via trackable mail). I have sent many money orders via USPS over the years, and only one was lost for about three weeks, but eventually turned up. I have also sent cash, but it is usually folded / hidden within the envelope where it can't be seen.

Does the PO scan mail for the magnetic strips in cash? Just curious. I noticed that while I was tracking his last mail, it went to the distro center in Kansas City, MO, before being sent to Waynesville.

If it was stolen, I only hope that the thief needed it worse than my son did.
 
Posts: 309 | Location: Middle Alabama | Registered: February 27, 2010Reply With QuoteReport This Post
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