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Two defective circular polarizers from Amazon Login/Join 
Member
Picture of 4MUL8R
posted
You'd think a nice circular polarizer from a highly respected German company would be simple to buy. Not on Amazon. First one came, no factory seal, and scratched. OK, still have time before the big trip. Amazon, can you replace? Sure...excellent customer service. Second one came, took to Vegas, installed, and wouldn't you know it...it would not turn smoothly. Couldn't even turn it CCW. Only CW. And it had a noticeable hitch in its gitalong. Then, I took pictures with it. Vignetting in the corners, taking off a few thousand pixels of image as you have to crop those dark corners out. Geez.

Back it goes. I'm going to stick with Japanese filters from now on. Seriously.


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Posts: 3252 | Location: Commonwealth of Virginia | Registered: January 15, 2007Reply With QuoteReport This Post
Freethinker
Picture of sigfreund
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Despite their being a rather special use product, any possibility they were counterfeits?

Vignetting, though, would be an issue with the basic design (thickness) of the filter mount, or the lens—no? I have a noncircular polarizer by B&W and its mount is pretty thick.




“ Enlightenment is man’s emergence from his self-imposed nonage [immaturity]. Nonage is the inability to use one’s own understanding without another’s guidance. This nonage is self-imposed if its cause lies not in lack of understanding but in indecision and lack of courage to use one’s own mind without another’s guidance.”
— Immanuel Kant
 
Posts: 40120 | Location: 10,150 Feet Above Sea Level in Colorado | Registered: April 04, 2002Reply With QuoteReport This Post
Striker in waiting
Picture of BurtonRW
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Why aren’t you ordering your camera gear from B&H? They carry Hoya and B&W. Don’t know where you are in VA, but standard UPS Ground (usually free) gets to me (near Annapolis) in two days or less, depending on what time of day I order.

Also - the gold standard in customer service. Makes Amazon look amateur by comparison.

Really.

-Rob




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A=A
 
Posts: 15125 | Location: Maryland, AA Co. | Registered: March 16, 2006Reply With QuoteReport This Post
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Picture of Perception
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To echo the others, Amazon has a huge counterfeit problem right now. You might try ordering from a reputable dealer before you write them off completely.




"The people hate the lizards and the lizards rule the people."
"Odd," said Arthur, "I thought you said it was a democracy."
"I did," said Ford, "it is."
"So," said Arthur, hoping he wasn't sounding ridiculously obtuse, "why don't the people get rid of the lizards?"
"It honestly doesn't occur to them. They've all got the vote, so they all pretty much assume that the government they've voted in more or less approximates the government they want."
"You mean they actually vote for the lizards."
"Oh yes," said Ford with a shrug, "of course."
"But," said Arthur, going for the big one again, "why?"
"Because if they didn't vote for a lizard, then the wrong lizard might get in."
 
Posts: 2588 | Location: Two blocks from the Center of the Universe | Registered: December 30, 2004Reply With QuoteReport This Post
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Picture of 229DAK
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quote:
Originally posted by BurtonRW:
Why aren’t you ordering your camera gear from B&H?

^^^^^ BIG +1 here.


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Posts: 7296 | Location: Northern Virginia | Registered: November 04, 2005Reply With QuoteReport This Post
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quote:
Originally posted by BurtonRW:
Why aren’t you ordering your camera gear from B&H? They carry Hoya and B&W. Don’t know where you are in VA, but standard UPS Ground (usually free) gets to me (near Annapolis) in two days or less, depending on what time of day I order.

Also - the gold standard in customer service. Makes Amazon look amateur by comparison.

Really.

-Rob


I'll second this opinion for B&H. Made my first purchase from them back in 1982-3 ish and have never had a bad, or even mediocre, purchase experience since that purchase. BTW, the purchase was a 4 x 5 inch Toyo monorail and still have it and purchased a new large format scanner this year so I can start shooting film with it again.


I've stopped counting.
 
Posts: 4327 | Location: Michigan | Registered: November 07, 2008Reply With QuoteReport This Post
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Picture of 4MUL8R
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I checked two filters from the german company I had on hand. Both had factory seals, cut by me.

Maybe these from Amazon were counterfeit. Both had 3D hologram stickers, but I sent both back with explanation.

Thanks for the encouragement to use B&H. Have been a customer for years. Just so used to the convenience of Amazon.

Ordered a Hoya filter today. Already shipped. Will stick with B&H as much as possible.


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Posts: 3252 | Location: Commonwealth of Virginia | Registered: January 15, 2007Reply With QuoteReport This Post
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Picture of Pipe Smoker
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Indeed. The “B+W” circular polarizer that I bought from B&H several years ago is perfect. It’s the only accessory that I have, or need, for my Sony RX-10 with bolted-on 24-200mm zoom. Not counting a tripod and compact camera case that holds only the camera and the polarizer in a small front pouch. Lightweight photography!



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Posts: 4876 | Location: San Diego | Registered: July 26, 2014Reply With QuoteReport This Post
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