quote:

Originally posted by oddball:
I have never had an Uber or Lyft account. I took an Uber ride once, with a client to lunch in San Francisco 3 years ago and it was her account. We waited 20 minutes for the ride, and took a cab back to the hotel.

I almost never get into a situation when I can't drive myself. The rare times I don't is when both my wife and I need a ride to the airport, and then we use a shuttle. When we vacation, I always get a rental car or use the hotel shuttles or cabs.

quote:

Originally posted by tatortodd:
The passenger is precharged for the tollroad when you book so the driver is pocketing the toll. I asked one of the drivers who did get on the tollroad and he called the other drivers shortsighted idiots who were penny wise and pound foolish since they could be making more money by providing more rides instead of pissing away time over $2 or $3.

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Originally posted by P250UA5:

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Originally posted by tatortodd:

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Originally posted by 12131:
I've used Uber several times here in H-town, and no problems so far. Knock on wood.

You're lucky then.

A couple months back, I had 3 business trips in 6 weeks and took Uber to the airport for all 3. 4 out of 6 legs, the driver refused to get on the Hardy Toll Road (i.e. the route I agreed to when I clicked to book) and instead wound down city streets parallel to the Hardy. Every one of them had a toll tag on windshield too. Turning 25 minute drives into 45 to 60 minutes would normally just be an annoyance, but one return trip my back was killing me and taking his roundabout route meant the chiropractor closed and I suffered an additional 16 hours. I've complained to Uber and was jerked around through endless e-mails (the person responding obviously has never read the previous e-mails in the chain), and ultimately they say it didn't cost me any money.

It's rather short sighted on the driver's part as they're pocketing $2 or $3 in tolls but doubling the amount of time trips take meaning they can't take as many trips.

The last trip, I registered for Lyft while riding in the back seat of the Uber and plan to try Lyft for future trips to the airport.

Refusing to use the toll roads is bizarre.
The passenger gets charged for the tolls, so it's a wash to the driver.

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Originally posted by P250UA5:

quote:

Originally posted by tatortodd:
The passenger is precharged for the tollroad when you book so the driver is pocketing the toll. I asked one of the drivers who did get on the tollroad and he called the other drivers shortsighted idiots who were penny wise and pound foolish since they could be making more money by providing more rides instead of pissing away time over $2 or $3.

I've never seen it pre-charged. If you're on the toll rd, it should only charge for the tolls you actually pass through.
Now, on something like the Hardy or BW8, where it's possible to parallel a few booths, I could see it 'thinking' you were on the actual toll rd & charging for tolls not taken.

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Originally posted by tatortodd:

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Originally posted by P250UA5:

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Originally posted by tatortodd:
The passenger is precharged for the tollroad when you book so the driver is pocketing the toll. I asked one of the drivers who did get on the tollroad and he called the other drivers shortsighted idiots who were penny wise and pound foolish since they could be making more money by providing more rides instead of pissing away time over $2 or $3.

I've never seen it pre-charged. If you're on the toll rd, it should only charge for the tolls you actually pass through.
Now, on something like the Hardy or BW8, where it's possible to parallel a few booths, I could see it 'thinking' you were on the actual toll rd & charging for tolls not taken.

Before you accept/books, it shows you a route and when the route includes a toll it's factored in the price. If they dodge the tolls they pocket the money.

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Originally posted by 12131:

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Originally posted by tatortodd:

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Originally posted by P250UA5:

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Originally posted by tatortodd:
The passenger is precharged for the tollroad when you book so the driver is pocketing the toll. I asked one of the drivers who did get on the tollroad and he called the other drivers shortsighted idiots who were penny wise and pound foolish since they could be making more money by providing more rides instead of pissing away time over $2 or $3.

I've never seen it pre-charged. If you're on the toll rd, it should only charge for the tolls you actually pass through.
Now, on something like the Hardy or BW8, where it's possible to parallel a few booths, I could see it 'thinking' you were on the actual toll rd & charging for tolls not taken.

Before you accept/books, it shows you a route and when the route includes a toll it's factored in the price. If they dodge the tolls they pocket the money.

No, they show you the price for the route. It's not pre-charging anything. It's not set in stone. If he ended up taking a different route, then the final charge will be different. One of my experience: Price was shown for route. I booked. As the ride neared home, driver was about to take the pre-determined route, which was a little longer. I showed him the shorter route, which he took. I ended up paying slightly less. Their machinery calculate everything. These guys cannot "pocket" anything, unless you give them cash tip on the side.

quote:

Do riders pay tolls or surcharges?
Additional charges may apply to your trip, including tolls, surcharges, or other fees. These charges are automatically added to your trip fare.

Please note that charges added to your trip fare may not exactly match the amount paid by your driver. For example, you may be assessed a surcharge when a driver pays a toll when returning to your city of origin, or for pickups or drop-offs at an airport.

You may also be charged the standard amount of a toll when the driver is entitled to a discount because they are in a High Occupancy Vehicle lane, driving an electric vehicle, or using a transponder. In some cities, tolls and surcharges reflect an estimate. This is due to fluctuations in the amount actually paid. You may also pay an additional charge to your driver for other costs or inconveniences, such as a parking fee to enter a venue or a long return trip after arrival at your final destination.

Depending on the charge and location, these additional charges may be retained by your driver, paid by your driver to Uber, or passed through to the airport or other third parties.

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Originally posted by P250UA5:
Given where the toll booths are in the above scenario, it shouldn't be possible to cheat a rider out of the toll portion, as the surface streets don't parallel the toll rds where the toll booths are located.

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Originally posted by 2000Z-71:"Uber has been more useless than Hillary Clinton at an NRA convention."

"I'm beginning to think Uber may be the biggest case of vehicular fraud since Chappaquiddick."