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| Jack of All Trades, Master of Nothing  |
Had to open an Uber account to get to work on Sunday night. Since then multiple trips have been booked on my account in Fort Worth and San Francisco for several hundred dollars. The fare is usually $2 with a $58 tip. Do you know how frustrating it is to get a text alert that Barry in a red Ford Escape is 2 minutes away from your location in Fort Worth and after replying that I'm not in Fort Worth and I did not request a ride to get an automated response of, "Hello, we don't monitor responses on this number."? Barry you bastard! Turn the hell around! Uber has been more useless than Hillary Clinton at an NRA convention in resolving the matter. There's no real person in customer service, just endless e-mails and text messages with apologies but no effort at resolution. So the fraudulent charges have been reported to my bank. Card has been cancelled and a new one issued, Uber can bite me. My daughter can deflate your daughter's soccer ball. | ||
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Member |
that sucks. apple or android? I've had zero issues with Uber, although i prefer Lyft when available. Regards, P. | |||
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| Jack of All Trades, Master of Nothing |
Android. I'm beginning to think Uber may be the biggest case of vehicular fraud since Chappaquiddick. My daughter can deflate your daughter's soccer ball. | |||
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| Purveyor of Fine Avatars  |
I never tire of telling people how crooked Uber and its drivers are. Use Lyft, instead! If that’s not available, take a taxi. "I'm yet another resource-consuming kid in an overpopulated planet raised to an alarming extent by Hollywood and Madison Avenue, poised with my cynical and alienated peers to take over the world when you're old and weak!" - Calvin, "Calvin & Hobbes" | |||
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| Go ahead punk, make my day |
This. Zero drama either way. And we book work trips to the company account, so this kind of thing wouldn't really concern me either.  | |||
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Novice Elk Harvester |
I approve of this rant. Stupid fucking Uber has cancelled multiple rides after waiting 15 plus minutes for them to arrive. This has occurred so much recently, that I deleted their fancy app and now use Lyft exclusively. Fuck you Uber! "SUCCESS only comes before WORK in the dictionary" | |||
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Semper Fi - 1775 |
While I have never had Uber issue (and use it often) I have heard so much ‘good’ about Lyft that I am considering making the switch. ___________________________ All it takes...is all you got. ____________________________ For those who have fought for it, Freedom has a flavor the protected will never know ΜΟΛΩΝ ΛΑΒΕ | |||
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| Leatherneck |
I’ve rode a lot with Uber. Never had an issue. Your account got hacked. Notify Uber and change your password. I started using Lyft more often now as the pricing tends to be better and drivers tend to prefer Lyft to Uber (many drive for both). I usually check rates on both apps. “Everybody wants a Sig in the sheets but a Glock on the streets.” -bionic218 04-02-2014 | |||
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| Member |
That sucks. I’ve had one issue and it was taken care of within an hour. I switch between Uber and Lyft depending on which is cheaper for each ride unless I’m on a random discount week. | |||
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Oriental Redneck |
Never heard of Lyft before, until reading this thread. So, did a little research, and the local reviews were almost 1 star (out of 5).  I've used Uber several times here in H-town, and no problems so far. Knock on wood. Q | |||
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| Member |
It depends on the city you are in. In Nashville I like Lyft. On a recent trip to NYC I used Lyft about 10 times & Uber once. Got scammed by the Uber driver. I did notice one driver had both Uber & Lyft signs. I asked him & was told "I drive for both Uber & Lyft". __________________________________________________ If you can't dazzle them with brilliance, baffle them with bullshit! Sigs Owned - A Bunch | |||
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| Member |
I’ve used both of them several times while visiting Vegas and had pretty good luck with both. Probably 2 years ago I was at a friends house here in town and felt like I had 1 too many drinks while watching football so I ordered an Uber to get home. “Your ride is 7 minutes away” sooo 45 minutes later I cancelled that ride because it never showed up and ordered a Lyft and they were there in 5 minutes. Got charged for the cancelled Uber ride, but it was fairly easy to dispute with Uber just had to click a button saying driver never arrived and they refunded my money. | |||
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אַרְיֵה |
I'm pretty sure that is legit. These drivers are independent contractors, not employees, and as far as I know, they are not required to sign an "exclusive service" contract. I could be wrong, that actually happened once. הרחפת שלי מלאה בצלופחים | |||
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Member |
I use Uber almost exclusively. It always works perfectly for me. That said, I would say at least 50% of the Uber drivers I've ridden with drive for Lyft too. "The people hate the lizards and the lizards rule the people." "Odd," said Arthur, "I thought you said it was a democracy." "I did," said Ford, "it is." "So," said Arthur, hoping he wasn't sounding ridiculously obtuse, "why don't the people get rid of the lizards?" "It honestly doesn't occur to them. They've all got the vote, so they all pretty much assume that the government they've voted in more or less approximates the government they want." "You mean they actually vote for the lizards." "Oh yes," said Ford with a shrug, "of course." "But," said Arthur, going for the big one again, "why?" "Because if they didn't vote for a lizard, then the wrong lizard might get in." | |||
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| I Am The Walrus |
I've never had an issue with either one but I've been using Lyft more now because they seem to take less of a cut than Uber. Service and price is about the same for both where I'm at. _____________ | |||
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Drill Here, Drill Now |
You're lucky then. A couple months back, I had 3 business trips in 6 weeks and took Uber to the airport for all 3. 4 out of 6 legs, the driver refused to get on the Hardy Toll Road (i.e. the route I agreed to when I clicked to book) and instead wound down city streets parallel to the Hardy. Every one of them had a toll tag on windshield too. Turning 25 minute drives into 45 to 60 minutes would normally just be an annoyance, but one return trip my back was killing me and taking his roundabout route meant the chiropractor closed and I suffered an additional 16 hours. I've complained to Uber and was jerked around through endless e-mails (the person responding obviously has never read the previous e-mails in the chain), and ultimately they say it didn't cost me any money. It's rather short sighted on the driver's part as they're pocketing $2 or $3 in tolls but doubling the amount of time trips take meaning they can't take as many trips. The last trip, I registered for Lyft while riding in the back seat of the Uber and plan to try Lyft for future trips to the airport. Ego is the anesthesia that deadens the pain of stupidity DISCLAIMER: These are the author's own personal views and do not represent the views of the author's employer. | |||
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Member |
Used Lyft several times in Vegas and always had a good experience. Several drivers commented that they started with Uber but were treated like shit and switched to Lyft. | |||
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| Little ray of sunshine  |
I've never had trouble with Uber, but I haven't used it that much. Maybe I'll try Lyft. The fish is mute, expressionless. The fish doesn't think because the fish knows everything. | |||
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| Member |
Many drivers drive for both to give themselves the chance to make more money. | |||
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Member |
Refusing to use the toll roads is bizarre. The passenger gets charged for the tolls, so it's a wash to the driver. The Enemy's gate is down. | |||
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