A few days ago an unexplained $7.99 charge from Amazon appeared on my credit card. I suspected that it had something to do with the fact that my free trial of Amazon Music Unlimited had just expired. Suspected that it was a bill for an additional month of the service, which I didn’t want.
I explained that in an email to firstname.lastname@example.org. I quickly received a reply stating that a refund would appear on my credit card. And the refund did appear today.
Surprisingly good service from a huge company.
Look about you.
|Striker in waiting|
Insanely good customer service is entirely normal for Amazon. Anything less would be an exception in my experience.
I predict that there will be many suggestions and statements about the law made here, and some of them will be spectacularly wrong. - jhe888
Never had a bad experience with them. They once advised me that I had purchased an off brand that was represented as a brand name part, and issued a refund immediately.
Escape is not always the safest path.
|Telling cops where to go for over 25 years|
Only “bad” experience I had with them cost them money instead of me.
Ordered a Canon color laser printer, sold by Amazon. The very next day, before I even received it, the price dropped $30.
I called CS to see about a price adjustment and was told “No way”, dynamic pricing means that the price fluctuates and it is what it is. I explained it was less than 24 hours, not like I am asking a month later. She wouldn’t budge.
Fine, I ordered another one at the lower price. The next day the first one arrived. Seems it had some “packaging damage” from the 2-day UPS trip from KY to WA. So, not wanting to risk it being damaged, I went ahead and returned it at no charge (Prime).
Day after that, printer number 2 arrived and looked great.
Pretty sure the extra cost of shipping a 35lb package twice (2-day UPS deliver and UPS Ground for return) was more than than $30. I damn sure know the 5 min I took me to drop the first one off at the UPS store as I drove by anyway was worth the $30+tax it saved me.
What part of "...Shall not be infringed" don't you understand???
|Bookers Bourbon |
and a good cigar
This message has been edited. Last edited by: Johnny 3eagles,
I may not be that good looking, or athletic, or funny, or talented, or smart...
Shoot, I forgot where I was going with this, but I do know that I love bacon.
|Only the strong survive|
I have returned two Bianchi holsters that didn't fit my Rossi M720 at their expense. Seems that Bianchi is now molding their holsters and what would fit in the old days doesn't apply now.
Luckily, I found a used one on Ebay for $30.
My experience as well,I don't know how they keep up with deliveries,Last Sunday I was cutting the front lawn,new step van made a delivery,as he pulled away a new red Lincoln pulled up and the driver gave another package,they must pay the drivers well. [New red Lincoln]
Amazon = Good Selection, Good Service, Good Prices.
The guy down the street = ?, ?, ?
I've chased all over town trying to find a thingie and come up dry. Bring up Amazon and there it is. Two days later, here it is.
I'm sorry if I hurt you feelings when I called you stupid - I thought you already knew - Unknown
When you have no future, you live in the past. " Sycamore Row" by John Grisham
Liberalism is a failure to find pathways to intelligence in your brain. - David Lawrence
Well, looks like ya started at the top. He a friend of yours?
Near the ocean
Jeff has a gazillion folks to respond to emails sent to email@example.com. Just an easily remembered email address.
Look about you.
|thin skin can't win|
Good. There are a handful of sourpuss cranky old farts here. Glad to see one with a moment of praise instead of bitchin.
You only have integrity once. - imprezaguy02
|On the DL|
No idea who you're talking about. None whatsoever.
A mind is a terrible thing.
|That rug really tied |
the room together.
I also have seen them lower the price substantially on an item not even a day or two later. They used to just refund the difference. Now they just let you buy the item again and then ship back the more expensive one at their cost. It makes no sense.
Often times a very small man can cast a very large shadow
|posting without pants|
I have ordered literally hundreds of things from either Amazon or affiliated companies.
I have NEVER had a problem with them that wasn't immediately rectified.
Strive to live your life so when you wake up in the morning and your feet hit the floor, the devil says "Oh crap, he's up."
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