Just picked up this Sig parts kit for a newly acquired P229 police trade in. Upon opening the pack I noticed the recoil spring was red instead of the normal blue. Has there been a change in recoil spring colors?
Finally got in touch with a Sig customer service rep. They stated that an blue spring should have been in the package and not the red spring. However, they wont ship out a new spring. I have to go through Midway USA and see about getting the item exchanged.
The exchange with Midway was quick and painless. They are a wonderful company to do business with. However, I was sent another 229/40 SW parts kit with another red recoil spring.
I brought up this scenario while I was initially on the phone with Sig customer service. I told them that it seems unlikely that only one bag would have this mistake. What should I do if I receive my package from Midway and it contains another red recoil spring? The CS rep responded that I should call them to notify them, but they would not be able to send out a replacement spring because I didn't buy the kit direct from them.
I will give them a call again to resolve this issue but at this point it might be less hassle just to purchase the blue recoil spring and be done with it.
Talked with SIG CS this morning. They stated that different colored springs will often go into LE contract weapons. Any parts left over after the contract gun has been fulfilled might go into commercial parts kits. However he wasn't exactly sure if this was the case in my situation but it was happened in the past. Regardless, they are sending out the proper recoil spring.
Sorry for the multiple updates but I hate when threads are started about an issue and a resolution is never posted.
Thanks much for the update. It’s good to know that not all SIG reps are total idiots (or if it was the same one, that he/she came to his/her senses).
“Most men … can seldom accept the simplest and most obvious truth if it … would oblige them to admit the falsity of conclusions … which they have woven, thread by thread, into the fabrics of their lives.” — Leo Tolstoy
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