May 02, 2020, 02:50 PM
andy.kessnerSig Mosquito
How can I fix my Sig Mosquito to extract and eject. It has quit working properly no matter what ammo is used. I sent two emails to Sig Customer support, but they never answered me back.
Andy
I hate to just throw this great feeling little plinker away and I refuse to sell a broken gun to anybody.
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May 02, 2020, 06:09 PM
ZSMICHAELI would send it in to Sig. Those guns have had problems for a long time. 22s are generally not particularly reliable, the Mosquito even more so. The Ruger SR 22 and the Buckmark are two very reliable 22 pistols.
May 02, 2020, 06:29 PM
andy.kessnerI would be happy to send it to them, but I cannot get a reply from anybody in support!
I have a Ruger already, love it.
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May 02, 2020, 06:46 PM
ZSMICHAELUse these guys. It will save you money.
https://www.shipmygun.com/go/You can look up the address for Sig repair.
May 02, 2020, 07:12 PM
andy.kessnerGot to have a repair ticket on the gun. I know this from experience before. I'll be calling them again Monday. I sat on hold for forty minutes on two occasions and got frustrated. I guess life could be worse though. Thanks for your guidance.
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May 02, 2020, 07:55 PM
sigfreundIt's a well-established fact, reported here countless times, that emails don't work. Call and wait, but first thing Monday mornings is about the worst time to choose.
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“Wise men talk because they have something to say; fools, because they have to say something.”
— Plato May 02, 2020, 08:03 PM
Modern Day SavageEven though SIG, along with other businesses deemed "critical" or "essential", is allowed to remain open that doesn't mean that they aren't affected by either the virus itself, or by government restrictions they must operate under.
It could just be as simple as a CSR team operating short handed and backlogged... especially given the spike in gun sales and various supply chain shortages.
You are absolutely correct that you need to first establish contact with SIG and get an RMA. I'm certain it's frustrating to have a broken gun and not getting the help you want...but maybe cut them a little slack and give 'em a chance to help you.
Welcome to the forum.
May 02, 2020, 08:16 PM
andy.kessnerSo, what's the magic time?
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May 02, 2020, 08:18 PM
andy.kessnerThanks to all that responded. I'll keep trying to establish contact, and maybe our USA will return to some kind of normalcy some day.
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May 02, 2020, 09:31 PM
sigfreundI have had best luck calling immediately after they open, and Wednesday or Thursday. If early morning is not possible, then mid to late afternoon (same days), but not near closing.
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“Wise men talk because they have something to say; fools, because they have to say something.”
— Plato May 03, 2020, 07:50 AM
Jimg1960Andy..there is a good thread in the ammunition section, the thread name is GSG firefly .22 ammo. It has some good info from the firefly/mosquito guys here.
May 03, 2020, 08:17 AM
andy.kessnerThanks, I'll go check it out.
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May 03, 2020, 08:34 AM
ARMT Guyquote:
Originally posted by Modern Day Savage:
Even though SIG, along with other businesses deemed "critical" or "essential", is allowed to remain open that doesn't mean that they aren't affected by either the virus itself, or by government restrictions they must operate under.
It could just be as simple as a CSR team operating short handed and backlogged... especially given the spike in gun sales and various supply chain shortages.
You are absolutely correct that you need to first establish contact with SIG and get an RMA. I'm certain it's frustrating to have a broken gun and not getting the help you want...but maybe cut them a little slack and give 'em a chance to help you.
Welcome to the forum.
This sums it up right here.
Take
sigfreund's advice and be patient.
Welcome to the forum.
"Also I heard the voice of the Lord saying who shall I send, and who will go for us? Then said I, here am I, send me."