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Picture of andy.kessner
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How can I fix my Sig Mosquito to extract and eject. It has quit working properly no matter what ammo is used. I sent two emails to Sig Customer support, but they never answered me back.
Andy
I hate to just throw this great feeling little plinker away and I refuse to sell a broken gun to anybody.


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Posts: 6 | Location: Houston Texas | Registered: May 02, 2020Reply With QuoteReport This Post
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I would send it in to Sig. Those guns have had problems for a long time. 22s are generally not particularly reliable, the Mosquito even more so. The Ruger SR 22 and the Buckmark are two very reliable 22 pistols.
 
Posts: 7946 | Location: Stuck at home | Registered: January 02, 2015Reply With QuoteReport This Post
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I would be happy to send it to them, but I cannot get a reply from anybody in support!
I have a Ruger already, love it.


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Posts: 6 | Location: Houston Texas | Registered: May 02, 2020Reply With QuoteReport This Post
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Use these guys. It will save you money.

https://www.shipmygun.com/go/

You can look up the address for Sig repair.
 
Posts: 7946 | Location: Stuck at home | Registered: January 02, 2015Reply With QuoteReport This Post
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Got to have a repair ticket on the gun. I know this from experience before. I'll be calling them again Monday. I sat on hold for forty minutes on two occasions and got frustrated. I guess life could be worse though. Thanks for your guidance.


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Posts: 6 | Location: Houston Texas | Registered: May 02, 2020Reply With QuoteReport This Post
Freethinker
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It's a well-established fact, reported here countless times, that emails don't work. Call and wait, but first thing Monday mornings is about the worst time to choose.




“How do you know I’m mad?” said Alice.
“You must be,” said the Cat, “or you wouldn’t have come here.”
 
Posts: 41734 | Location: 10,150 Feet Above Sea Level in Colorado | Registered: April 04, 2002Reply With QuoteReport This Post
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Parrot Head
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Even though SIG, along with other businesses deemed "critical" or "essential", is allowed to remain open that doesn't mean that they aren't affected by either the virus itself, or by government restrictions they must operate under.

It could just be as simple as a CSR team operating short handed and backlogged... especially given the spike in gun sales and various supply chain shortages.

You are absolutely correct that you need to first establish contact with SIG and get an RMA. I'm certain it's frustrating to have a broken gun and not getting the help you want...but maybe cut them a little slack and give 'em a chance to help you.

Welcome to the forum. Smile
 
Posts: 5186 | Registered: August 21, 2006Reply With QuoteReport This Post
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So, what's the magic time?


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Posts: 6 | Location: Houston Texas | Registered: May 02, 2020Reply With QuoteReport This Post
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Thanks to all that responded. I'll keep trying to establish contact, and maybe our USA will return to some kind of normalcy some day.


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Posts: 6 | Location: Houston Texas | Registered: May 02, 2020Reply With QuoteReport This Post
Freethinker
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I have had best luck calling immediately after they open, and Wednesday or Thursday. If early morning is not possible, then mid to late afternoon (same days), but not near closing.




“How do you know I’m mad?” said Alice.
“You must be,” said the Cat, “or you wouldn’t have come here.”
 
Posts: 41734 | Location: 10,150 Feet Above Sea Level in Colorado | Registered: April 04, 2002Reply With QuoteReport This Post
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Andy..there is a good thread in the ammunition section, the thread name is GSG firefly .22 ammo. It has some good info from the firefly/mosquito guys here.
 
Posts: 261 | Location: Tennessee  | Registered: July 08, 2018Reply With QuoteReport This Post
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Thanks, I'll go check it out.


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Posts: 6 | Location: Houston Texas | Registered: May 02, 2020Reply With QuoteReport This Post
Old Air Cavalryman
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quote:
Originally posted by Modern Day Savage:
Even though SIG, along with other businesses deemed "critical" or "essential", is allowed to remain open that doesn't mean that they aren't affected by either the virus itself, or by government restrictions they must operate under.

It could just be as simple as a CSR team operating short handed and backlogged... especially given the spike in gun sales and various supply chain shortages.

You are absolutely correct that you need to first establish contact with SIG and get an RMA. I'm certain it's frustrating to have a broken gun and not getting the help you want...but maybe cut them a little slack and give 'em a chance to help you.

Welcome to the forum. Smile



This sums it up right here.

Take sigfreund's advice and be patient. Smile

Welcome to the forum.




"Also I heard the voice of the Lord saying who shall I send, and who will go for us? Then said I, here am I, send me."




 
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